Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,157 Reviews)
Rating breakdown 5,157 reviews
5 Stars
3,194
4 Stars
1,146
3 Stars
506
2 Stars
167
1 Star
144
70%of customers recommend this product.
(
37 out of
53)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
5
How useful it is
on February 11, 2025
Posted by: Lovethegame
[This review was collected as part of a promotion.] Great internet speed and never once had a issue with crashes or bugs, phones extremely durable with good quality camera and videos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung Galaxy A 16 5G
on February 17, 2025
Posted by: Galaxycrazy
[This review was collected as part of a promotion.] I love Samsung Galaxy A 16 5G.
I've been using the Samsung Galaxy A16 5G for a while now, and overall, it's a solid budget-friendly smartphone with some impressive features. The first thing I noticed was the design—it has a sleek, modern look with a comfortable grip. The 6.5-inch PLS LCD display offers decent color reproduction and brightness, though it’s not as vibrant as an AMOLED panel. However, for everyday use like browsing, streaming, and social media, it gets the job done.
Performance-wise, the MediaTek Dimensity processor handles multitasking well. Apps run smoothly, and switching between them is relatively quick. While it’s not a powerhouse for gaming, casual games and lighter apps work without much lag. The 5G connectivity is a great addition, offering fast internet speeds in supported areas, which enhances browsing and streaming experiences.
The camera setup is decent for the price. The primary sensor captures good photos in well-lit conditions, though low-light performance could be better. The front camera is satisfactory for selfies and video calls. Battery life is another strong point—it easily lasts a full day with moderate use, and the 15W charging is fairly quick.
On the downside, the speaker quality is just average, and the lack of an AMOLED display is noticeable for those who prefer vibrant visuals. Overall, the Galaxy A16 5G is a great option for those seeking a reliable, budget-friendly 5G smartphone with solid battery life and decent performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Nonworking microphone
on February 22, 2025
Posted by: Luvsamsung
from Alabama
Expertise:Beginner
I bought an Samsung a16 5g and my microphone doesn't work on the phone everytime I'll call somebody
I would recommend this to a friend!
Features
2
Performance
4
Design
5
Value
5
Response from Samsung USBy R&R, February 24, 2025
G’day Luvsamsung,
Thank you for sharing your experience with the Galaxy A16 5G and trying to discover why your microphone is not connecting when you make outgoing calls. We may have a solution for you. Go into your device’s Settings, scroll down until you see Security and Privacy, scroll down until you see Additional Privacy Controls, and you want to ensure the Microphone access is enabled. Hopefully, from there, you will be able to make calls with ease. If the behavior persists, we want you to contact our Samsung Support Team to further troubleshoot. We thank you for reaching out. We appreciate your trust in Samsung! -Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy A16 5G and trying to discover why your microphone is not connecting when you make outgoing calls. We may have a solution for you. Go into your device’s Settings, scroll down until you see Security and Privacy, scroll down until you see Additional Privacy Controls, and you want to ensure the Microphone access is enabled. Hopefully, from there, you will be able to make calls with ease. If the behavior persists, we want you to contact our Samsung Support Team to further troubleshoot. We thank you for reaching out. We appreciate your trust in Samsung! -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic experience
on February 25, 2025
Posted by: DosAndropos
[This review was collected as part of a promotion.] My experience with this phone has been awesome since getting it in January. It has seamless actions across apps and it is a great change of phone for me. Would recommend any day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good midrange device
on February 25, 2025
Posted by: DVSNF504
[This review was collected as part of a promotion.] Alright, so I've been using the Samsung Galaxy A16 5G for a bit now, and... it's fine. Just fine. Look, I wasn't expecting a flagship experience, and I didn't get one, so in that sense, expectations were met.
Let's start with the "semi-pleased" bits. The 5G connectivity is definitely a plus. When it works, it's snappy. Browsing and streaming are smooth enough. The battery life is also surprisingly decent. I can easily get through a full day, and sometimes even a day and a half, on a single charge. That's a definite win.
The screen is... adequate. It's a large display, which is nice for watching videos, but the resolution isn't the sharpest, and the colors are a bit muted. It's not terrible, but it's not going to wow anyone.
Now, the "meh" parts. The camera is where things get a bit underwhelming. It's functional, and you can get some decent shots in good lighting, but the low-light performance is pretty poor. The processing is also a bit sluggish, so taking quick photos can be a challenge.
The performance is also just... okay. It handles basic tasks without much issue, but it struggles with more demanding apps and games. There's noticeable lag and stuttering at times, which can be frustrating.
The design is pretty basic. It's a plastic phone, and it feels like a plastic phone. It's not ugly, but it's not particularly stylish either.
Overall, the Galaxy A16 5G is a budget-friendly phone that delivers on the basics if you're looking for a phone that can handle everyday tasks.
Let's start with the "semi-pleased" bits. The 5G connectivity is definitely a plus. When it works, it's snappy. Browsing and streaming are smooth enough. The battery life is also surprisingly decent. I can easily get through a full day, and sometimes even a day and a half, on a single charge. That's a definite win.
The screen is... adequate. It's a large display, which is nice for watching videos, but the resolution isn't the sharpest, and the colors are a bit muted. It's not terrible, but it's not going to wow anyone.
Now, the "meh" parts. The camera is where things get a bit underwhelming. It's functional, and you can get some decent shots in good lighting, but the low-light performance is pretty poor. The processing is also a bit sluggish, so taking quick photos can be a challenge.
The performance is also just... okay. It handles basic tasks without much issue, but it struggles with more demanding apps and games. There's noticeable lag and stuttering at times, which can be frustrating.
The design is pretty basic. It's a plastic phone, and it feels like a plastic phone. It's not ugly, but it's not particularly stylish either.
Overall, the Galaxy A16 5G is a budget-friendly phone that delivers on the basics if you're looking for a phone that can handle everyday tasks.
Value
3
Response from Samsung USBy R&R, February 28, 2025
Hello DVSNF504,
Thank you for sharing your experience with the Galaxy A16 5G. It’s great to hear that you are enjoying the reliability of the 5G connectivity, easy browsing, and longer-lasting battery; they are definitely key features designed to keep you connected throughout the day. The larger, more vibrant display and enhanced camera make it a solid choice for everyday use. We appreciate your insight on your device’s performance. Here at Samsung, we are constantly looking to improve on how we can make our devices more functional for our users. We design every device with our customers in mind. We thank you for taking the time to share your detailed thoughts. We are so happy to have you as a part of the team. Thank you for choosing Samsung! -Ty
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Thank you for sharing your experience with the Galaxy A16 5G. It’s great to hear that you are enjoying the reliability of the 5G connectivity, easy browsing, and longer-lasting battery; they are definitely key features designed to keep you connected throughout the day. The larger, more vibrant display and enhanced camera make it a solid choice for everyday use. We appreciate your insight on your device’s performance. Here at Samsung, we are constantly looking to improve on how we can make our devices more functional for our users. We design every device with our customers in mind. We thank you for taking the time to share your detailed thoughts. We are so happy to have you as a part of the team. Thank you for choosing Samsung! -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is godly
on February 25, 2025
Posted by: Natedaniwill
[This review was collected as part of a promotion.] This phone has impressed me with how fast it runs, it's graphic quality, and it's durability. I got this phone because my older moto g play ran do bad I couldn't play hardly any games without it crashing, and it only had 32 GB of storage. So I got this phone hearing it was a new galaxy I had to get it because all samsung mobile phones and tablets are unbeatable in android devices. This phone can run every high graphic game I play smoothly and it is so fast that everyday activities with this phone are amazing and it's durability is crazy too before I had a case and screen protector I was a little worried cause this phone felt fragile but I was proven wrong when I've dropped this multiple times and not even a scratch was made. The storage is wonderful too I am able to have more games than a casino. Overall this phone is superior to all the other phones I've worked with and had and I work at a phone store!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Edward McNeill's Galaxy A16 Review
on March 7, 2025
Posted by: ermcneill60
[This review was collected as part of a promotion.] I have a REVVL 6 PRO too. And this Samsung Galaxy A16 5G is far superior to the Rev. 6 Pro.
When you turn it off, it doesn't come back on and wear down the battery. It also boots faster and has better battery life.
When you turn it off, it doesn't come back on and wear down the battery. It also boots faster and has better battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
LEMON
on March 12, 2025
Posted by: Anonymous
from Madison, Wi
Expertise:Expert
Pretty much one of the worst phones I've had and I've had a government phone!!!! It's slow as heck, even as I'm typing the words are delayed, apps freeze, the fingerprint sensor is a joke, I'd go on but typing with it is annoying.
Features
3
Performance
1
Design
1
Value
2
Response from Samsung USBy R&R, March 14, 2025
Hiya Saundersamanda9146,
We appreciate your feedback regarding your Galaxy A16 5G. At Samsung, we are committed to creating innovative devices that meet diverse needs, and we value insights from experienced users like you.
The Galaxy A16 5G is designed for smooth performance, connectivity, and everyday functionality. To help you get the most out of your device, here are some simple actions you can take to prevent freezes and crashes in the future:
1. **Rebooting your device**: This can help improve performance.
2. **Updating your software**: Keeping your software up-to-date can enhance performance.
To check for software updates, make sure you are connected to the internet, then follow these steps:
1. Open the **Settings** app on your device.
2. Scroll and tap on **Software update** or **System updates** (the wording may vary depending on the model).
3. Tap on **Download and install** or **Check for software updates**.
4. If an update is available, it will start downloading automatically. On some devices, you may need to tap "Download now."
5. Once the download is complete, follow the on-screen instructions to install the update.
For more detailed troubleshooting steps to ensure your phone runs smoothly, please refer to the article “Samsung phone or tablet freezes and crashes.” A link to this article will be provided below.
Thank you for reaching out, and thank you for choosing Samsung!
-Ty
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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We appreciate your feedback regarding your Galaxy A16 5G. At Samsung, we are committed to creating innovative devices that meet diverse needs, and we value insights from experienced users like you.
The Galaxy A16 5G is designed for smooth performance, connectivity, and everyday functionality. To help you get the most out of your device, here are some simple actions you can take to prevent freezes and crashes in the future:
1. **Rebooting your device**: This can help improve performance.
2. **Updating your software**: Keeping your software up-to-date can enhance performance.
To check for software updates, make sure you are connected to the internet, then follow these steps:
1. Open the **Settings** app on your device.
2. Scroll and tap on **Software update** or **System updates** (the wording may vary depending on the model).
3. Tap on **Download and install** or **Check for software updates**.
4. If an update is available, it will start downloading automatically. On some devices, you may need to tap "Download now."
5. Once the download is complete, follow the on-screen instructions to install the update.
For more detailed troubleshooting steps to ensure your phone runs smoothly, please refer to the article “Samsung phone or tablet freezes and crashes.” A link to this article will be provided below.
Thank you for reaching out, and thank you for choosing Samsung!
-Ty
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US