Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,171 Reviews)
Rating breakdown 5,171 reviews
5 Stars
3,202
4 Stars
1,151
3 Stars
506
2 Stars
167
1 Star
145
69%of customers recommend this product.
(
38 out of
55)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
3
Too Smart!
on July 28, 2025
Posted by: DGinger
[This review was collected as part of a promotion.] I love Samsung. Mostly easy to use, easy to upgrade to. Big complaint is the typing feature is too smart. It wants to give you suggestions and I just want my cursor where I need it, since 90% of my corrections will not be fixed by the suggestion. I don't use or need AI, my mind works well and to keep it i must think for myself.
Also, the new upgrade with battery indicator is TERRIBLE!! Too many apps I don't need and some cannot be removed. Emoji and games are a waste of battery and memory. I'd paid for it, it should function as such.
Please make a smart flip phones with buttons!!
Then you can T9 and text by touch. Efficient and smart!
Also, the new upgrade with battery indicator is TERRIBLE!! Too many apps I don't need and some cannot be removed. Emoji and games are a waste of battery and memory. I'd paid for it, it should function as such.
Please make a smart flip phones with buttons!!
Then you can T9 and text by touch. Efficient and smart!
Value
3
Response from Samsung USBy R&R, July 30, 2025
Hi there DGinger,
Thank you so much for sharing your A16 5G experience! With a variety of performance tools and feature-rich updates, there are always exciting new ways to make the most out of your device. Whether you’re sending fun messages to friends or drafting something important, your Galaxy phone’s keyboard settings are there to help. You can easily send emojis, switch up the keyboard language, set your preferred default keyboard, or even use voice typing, all customizable to fit your style. Want to learn more about your keyboard and its fantastic features? Just check out the link below titled “Adjust keyboard settings on your Galaxy phone or tablet.” Plus, with battery optimization options, you can choose how your battery power is used. Remember, battery life depends on various factors like your device settings, environment, and how you use your phone. Understanding these can help you keep your battery going longer. Find out more by visiting the helpful online resource below. We’re pleased to have you in our Galaxy community! At Samsung, we love exploring new possibilities and pushing the boundaries of innovation.
Adjust keyboard settings on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001592/
Galaxy Battery
https://www.samsung.com/us/support/galaxy-battery/optimization/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing your A16 5G experience! With a variety of performance tools and feature-rich updates, there are always exciting new ways to make the most out of your device. Whether you’re sending fun messages to friends or drafting something important, your Galaxy phone’s keyboard settings are there to help. You can easily send emojis, switch up the keyboard language, set your preferred default keyboard, or even use voice typing, all customizable to fit your style. Want to learn more about your keyboard and its fantastic features? Just check out the link below titled “Adjust keyboard settings on your Galaxy phone or tablet.” Plus, with battery optimization options, you can choose how your battery power is used. Remember, battery life depends on various factors like your device settings, environment, and how you use your phone. Understanding these can help you keep your battery going longer. Find out more by visiting the helpful online resource below. We’re pleased to have you in our Galaxy community! At Samsung, we love exploring new possibilities and pushing the boundaries of innovation.
Adjust keyboard settings on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001592/
Galaxy Battery
https://www.samsung.com/us/support/galaxy-battery/optimization/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The phone phone has awesome features and camera
on July 30, 2025
Posted by: Love2shop4newgalaxys
[This review was collected as part of a promotion.] I use my Samsung device for gaming! Galaxy Ai is unbelievable, it's a game changer!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product has great features
on August 2, 2025
Posted by: Shella
[This review was collected as part of a promotion.] I have had no problems with my Samsung Galaxy,I truly love the Samsung phones and services.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy phone and tablet are my toys
on August 2, 2025
Posted by: Lines13
[This review was collected as part of a promotion.] So I love the Galaxy a16 5G phone this thing is awesome I love the feature to where if you hold the home button you can circle pictures or anything that you want to and your phone is going to tell you about it gai on this thing is awesome I love to use Gemini I think it is one of the best AI tools out there I love how you can talk to it live and it answers any question that you have I'm saving up for an e-bike so I have asked Gemini what I can do to make that happen and it comes up with plans and exactly step by step what I can do and how I can go about saving for an e-bike. Galaxy AI is top of the line!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone I like to the no money here in Zimbabw
on August 3, 2025
Posted by: Jet shop
It's me I don't have friends I go the to take my self
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This cell needs to be rebooted every 4 days to wor
on August 4, 2025
Posted by: Bobbi11
[This review was collected as part of a promotion.] I use this cell to text and make calls, look things up and check movies and mail
Value
3
Response from Samsung USBy R&R, August 11, 2025
Hello Bobbi11,
Thank you for sharing your experience with your Galaxy A16 5G. It's great to hear you've found a device that keeps up with you and all that you do. It's normal to reboot your phone occasionally, similar to refreshing data after heavy usage. If you have any questions or need troubleshooting steps, please contact our Samsung Support Team for further assistance. Thank you for reaching out, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A16 5G. It's great to hear you've found a device that keeps up with you and all that you do. It's normal to reboot your phone occasionally, similar to refreshing data after heavy usage. If you have any questions or need troubleshooting steps, please contact our Samsung Support Team for further assistance. Thank you for reaching out, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
BEST QUALITY AND HD EVER (SAMSUNG A16)
on August 6, 2025
Posted by: Mike88
[This review was collected as part of a promotion.] Great Quality and one of the best phones Samsung makes do to how fast it uploads and signal is great. I will only use Samsung merchandise from now on forward. Thanks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy A16
on August 6, 2025
Posted by: Smiles16
[This review was collected as part of a promotion.] Galaxy Al is good. My phone is good with games, searching, etc. I like it.
Value
5
Written by a customer while visiting Samsung US