Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
5
This product is fast and reliable
on December 5, 2025
Posted by: Nick94
[This review was collected as part of a promotion.] I use my a16 5g for everything from watching movies to making phone calls the picture quality is awesome and the galaxy AI is very informative and helpful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and good processor
on December 5, 2025
Posted by: GuyGuy
[This review was collected as part of a promotion.] The phone is a great new device for the simplest of things and even the complex. Between surfing the web, using Galaxy AI, or even just watching a movie, it's perfect for the normal person and even the enthusiast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Some great features to enjoy.
on December 5, 2025
Posted by: Nunya4u
[This review was collected as part of a promotion.] This is a pre paid phone that I have temporarily as a replacement. So some of the features I feel are not as fast or as great as they would be in a different, better, Galaxy phone. But besides that the one feature i can rant on and on about is the Galaxy AI. It is an excellent feature and will only get better as new upgrades come.
Value
3
Response from Samsung USBy R&R, December 11, 2025
Hiya Nunya4u,
Thank you for your insight on the Galaxy A16 5G. The A Series was designed to make Galaxy AI accessible to more users, offering intuitive tools that continue to evolve through updates. We are thrilled you have chosen to get acquainted with the Galaxy A16 5G even if it's just for temporary purposes. Please feel free to explore more about the device as you prepare for your upgrade by checking out the resource provided below, which includes tips, tricks, and everything there is to discover. Your experience highlights how each Galaxy model meets unique needs across the lineup. Your feedback helps shape the future of Samsung innovation. Thank you for being a valued customer.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
Use features with Galaxy AI on your Galaxy phone and tablet https://www.samsung.com/us/support/answer/ANS10000753/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your insight on the Galaxy A16 5G. The A Series was designed to make Galaxy AI accessible to more users, offering intuitive tools that continue to evolve through updates. We are thrilled you have chosen to get acquainted with the Galaxy A16 5G even if it's just for temporary purposes. Please feel free to explore more about the device as you prepare for your upgrade by checking out the resource provided below, which includes tips, tricks, and everything there is to discover. Your experience highlights how each Galaxy model meets unique needs across the lineup. Your feedback helps shape the future of Samsung innovation. Thank you for being a valued customer.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
Use features with Galaxy AI on your Galaxy phone and tablet https://www.samsung.com/us/support/answer/ANS10000753/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Smoooth as butter
on December 5, 2025
Posted by: Butter
[This review was collected as part of a promotion.] From the page loading to pulling up recent tabs to typing. It's all as smooth as butter. Display sharpness and quality is excellent! I use my Galaxy A16 for streaming videos, playing games and social media. The features are spot on what is needed for a all around user like myself, not to mention the video and camera quality is absolutely 🤯.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I enjoy the resilience of this product
on December 5, 2025
Posted by: Zaydee
[This review was collected as part of a promotion.] Galaxy AI is the hot new commodity and has helped simplify some difficult situations for me, and I enjoy the accessibility it provides me to the ease of hands free device control.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
MY 16 Phone
on December 5, 2025
Posted by: Cajun4me
[This review was collected as part of a promotion.] The Galaxy 16 is one of the greatest Android phones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This pro duct is r
on December 5, 2025
Posted by: Jayjayruth
[This review was collected as part of a promotion.] It's great for gaming but as far as up loading it's. Slow and inaccurate
Value
3
Response from Samsung USBy R&R, December 10, 2025
Hello there Jayjayruth,
Thank you for sharing your feedback on the Galaxy A16 5G. This device highlights strong connectivity and quick gaming within the Galaxy series. As gaming evolves, from pixel art to virtual reality, your Galaxy phone or tablet provides more ways to explore digital environments. The Gaming Hub consolidates all your gaming apps and offers settings to boost your gaming experience. You can adjust game performance to save battery life. If you're on a long trip with no charger and need to conserve power, you can easily optimize gaming performance: open Gaming Hub, tap More options (the three dots), then select Game Booster. Tap Game optimization near the bottom to choose from Performance, Standard, or Battery saver modes. For additional tips on enhancing your gaming sessions, see the linked online article. Your feedback about upload performance helps us improve how the Galaxy A16 5G handles data for smoother sharing and streaming. We appreciate your input and thank you for being part of the Samsung community.
Use Gaming Hub and gaming options on your Galaxy device
https://www.samsung.com/us/support/answer/ANS10002536/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback on the Galaxy A16 5G. This device highlights strong connectivity and quick gaming within the Galaxy series. As gaming evolves, from pixel art to virtual reality, your Galaxy phone or tablet provides more ways to explore digital environments. The Gaming Hub consolidates all your gaming apps and offers settings to boost your gaming experience. You can adjust game performance to save battery life. If you're on a long trip with no charger and need to conserve power, you can easily optimize gaming performance: open Gaming Hub, tap More options (the three dots), then select Game Booster. Tap Game optimization near the bottom to choose from Performance, Standard, or Battery saver modes. For additional tips on enhancing your gaming sessions, see the linked online article. Your feedback about upload performance helps us improve how the Galaxy A16 5G handles data for smoother sharing and streaming. We appreciate your input and thank you for being part of the Samsung community.
Use Gaming Hub and gaming options on your Galaxy device
https://www.samsung.com/us/support/answer/ANS10002536/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Consistently sturdy
on December 5, 2025
Posted by: Kackac
[This review was collected as part of a promotion.] I use my Galaxy a16 5G for work it is very consistent as far as Internet connection speed I never encounter any glitches it gets the job done and it's sturdy just with the simple protective cover I've dropped this phone so many times getting out of the car having it in my lap while working I'm over 6 ft tall and I'm also taking a break at work and set the phone on top of the tire backed over it didn't realize I even left my phone use the Samsung location the phone was still in one piece kind of beat up but not broken I work 14 hour days and have a two and a half hour commute and I do all this on One battery life of course using the battery saver feature but I also do not stream and watch movies I just use it for work doing one shift I make at least 40 calls or more sometime with extensive call times depending on the situation I never have gotten a chance to use any AI except for pictures and I was able to fool a couple people's by changing hairdos and using the banana AI part of the phone to make pictures
Value
5
Written by a customer while visiting Samsung US