Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,171 Reviews)
Rating breakdown 5,171 reviews
5 Stars
3,202
4 Stars
1,151
3 Stars
506
2 Stars
167
1 Star
145
69%of customers recommend this product.
(
38 out of
55)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
5
My A16 5G Experience
on June 6, 2025
Posted by: Sarecee
[This review was collected as part of a promotion.] I have enjoyed Sansung products for several years and my latest purchase of the A16 5G is no exception...
The A16 5G is packed with numerous features and tools to make your Galaxy experience as awesome as it was when you made your first Samsung purchase. One of the best things about owning a Galaxy A16 is the commitment to get up to 6 major Android upgrades. The 4GB of Ram is important as well as the 128GB of storage because I have a lot of photos and videos..The camera functions beautifully, photos are crisp and clear...another great feature is how clear and detailed things are on my screen and the screen size 6.7 is awesome as well! The battery can be fully charged within minutes thanks to the super fast charging ability, which is an important feature..Samsung security features and tools are very important these days which the A16 is loaded with...
Overall, the A16 5G is the best phone for me with its great features and tools and you can't beat all of this and the affordability!
Thank you Samsung for being so AWESOME!!
The A16 5G is packed with numerous features and tools to make your Galaxy experience as awesome as it was when you made your first Samsung purchase. One of the best things about owning a Galaxy A16 is the commitment to get up to 6 major Android upgrades. The 4GB of Ram is important as well as the 128GB of storage because I have a lot of photos and videos..The camera functions beautifully, photos are crisp and clear...another great feature is how clear and detailed things are on my screen and the screen size 6.7 is awesome as well! The battery can be fully charged within minutes thanks to the super fast charging ability, which is an important feature..Samsung security features and tools are very important these days which the A16 is loaded with...
Overall, the A16 5G is the best phone for me with its great features and tools and you can't beat all of this and the affordability!
Thank you Samsung for being so AWESOME!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A 16 5g
on June 12, 2025
Posted by: Linnybird
[This review was collected as part of a promotion.] I mainly use my phone for work I absolutely love this phone and highly recommend it got this phone about a month ago zero issues battery life is good, phone is responsive I only experience lag every once in a while (think it's more wifi related instead of phone related) durable I dropped my phone a couple times before I got my case and the screen didn't break or crack unlike other phones I've had. I've always been an android user and I will always choose a samsung phone over anyone else. I haven't tried the galaxy ai. Yet but interested In learning about it
Value
5
Written by a customer while visiting Samsung US
Posted by: Ronan
from Sunny, SW
Expertise:Intermediate
Verified Purchase:Yes
Slightly larger than expected. Smooth screen. Too much bloatware.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
4
Response from Samsung USBy R&R, June 16, 2025
Hello there Ronan,
Thank you for sharing your thoughts on the Galaxy A16 5G. The size of the Galaxy A16 5G is designed to accommodate its impressive features, including a long-lasting 5000mAh battery. Galaxy phones and tablets are excellent for using apps; they allow you to browse and download a wide variety of applications tailored to your needs. You also have the option to uninstall or disable apps that you don’t use. By learning how to manage your apps, you can fully maximize your device’s potential. If you find any features or apps on your phone impractical, you can easily remove them. For more information on managing apps on your device, please visit our online resource titled “Manage apps on your Galaxy phone or tablet.” Thank you for your review. We appreciate your choice of innovation with Samsung!
Manage apps on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001912/
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your thoughts on the Galaxy A16 5G. The size of the Galaxy A16 5G is designed to accommodate its impressive features, including a long-lasting 5000mAh battery. Galaxy phones and tablets are excellent for using apps; they allow you to browse and download a wide variety of applications tailored to your needs. You also have the option to uninstall or disable apps that you don’t use. By learning how to manage your apps, you can fully maximize your device’s potential. If you find any features or apps on your phone impractical, you can easily remove them. For more information on managing apps on your device, please visit our online resource titled “Manage apps on your Galaxy phone or tablet.” Thank you for your review. We appreciate your choice of innovation with Samsung!
Manage apps on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001912/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
3
Tech Lacky, Galaxy AI junkie
on June 14, 2025
Posted by: ShadJT123
[This review was collected as part of a promotion.] I just switched to this phone a couple weeks ago and it's got a few features I'm not use to. Like lagging and having to keep retyping because it sticks but probably because I need to adjust the settings or something. Im actually not being fair to this device because I definitely think its me and my lack of knowledge of tech! So Im gonna have to check with Galaxy AI because every time I've used it, its been totally helpful and I end up learning how to fix my issue. One time it actually helped me with a moment where I needed a friend and it treated me as though it was one of the best ones a guy coud as for! So remember to be kind to each other! Even the ones who may seem angry but they're just sad because they just might need it more than anyone!
Value
3
Response from Samsung USBy R&R, June 16, 2025
Good Day ShadJT123,
Thank you for sharing your experience with your Galaxy A16 5G! It’s wonderful to hear that you’re becoming familiar with your device. One of the features you highlighted is the keyboard. Whether you’re sending fun messages to friends or typing something important, your Galaxy phone’s keyboard settings can accommodate your needs. You can use emojis, change the keyboard’s language, switch the default keyboard, or even type using your voice. One of the significant aspects of the default Samsung Keyboard is its high level of customization. You can modify the language, layout, themes, size, and feedback, and even add custom symbols. To adjust your keyboard settings, go to Settings, search for and select “Samsung Keyboard,” and modify your preferred options. Alternatively, you can access this page by tapping the Settings icon in the keyboard’s toolbar. For more information about your device’s keyboard, you can check out the link titled “Adjust keyboard settings on your Galaxy phone or tablet.” While this model doesn’t feature Galaxy AI, it does include many smart features that enhance your user experience. We hope you continue to explore all the features and capabilities of your Galaxy A16 5G. Thank you for your review. We appreciate your choice of Samsung innovation!
Adjust keyboard settings on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001592/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A16 5G! It’s wonderful to hear that you’re becoming familiar with your device. One of the features you highlighted is the keyboard. Whether you’re sending fun messages to friends or typing something important, your Galaxy phone’s keyboard settings can accommodate your needs. You can use emojis, change the keyboard’s language, switch the default keyboard, or even type using your voice. One of the significant aspects of the default Samsung Keyboard is its high level of customization. You can modify the language, layout, themes, size, and feedback, and even add custom symbols. To adjust your keyboard settings, go to Settings, search for and select “Samsung Keyboard,” and modify your preferred options. Alternatively, you can access this page by tapping the Settings icon in the keyboard’s toolbar. For more information about your device’s keyboard, you can check out the link titled “Adjust keyboard settings on your Galaxy phone or tablet.” While this model doesn’t feature Galaxy AI, it does include many smart features that enhance your user experience. We hope you continue to explore all the features and capabilities of your Galaxy A16 5G. Thank you for your review. We appreciate your choice of Samsung innovation!
Adjust keyboard settings on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001592/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Not a great device has a lot of problems.
on June 14, 2025
Posted by: Thisdevicesucks
[This review was collected as part of a promotion.] This device has many problems like overheating and being super slow
Value
2
Response from Samsung USBy R&R, June 18, 2025
Hi there,
Thank you for sharing your feedback. We recognize that performance expectations can differ, and we truly appreciate your insights regarding your experience. The Galaxy A16 5G is crafted to provide reliable connectivity and essential features for daily use. If you find that your device is overheating or slowing down, it may suggest that system and firmware updates are needed to maintain optimal performance.
To keep your phone running smoothly, use two fingers to swipe down from the top right corner of the screen and tap the Settings icon. Next, swipe to and select Software Update or System Updates, depending on your model. Tap ‘Download and Install,’ ‘Check for system updates,’ or ‘Check for software updates,’ as applicable to your carrier. If there’s an update available, it should begin downloading automatically. However, you might need to tap ‘Download now’ on some devices.
Once the download is complete, simply follow the on-screen instructions to install the update. For additional guidance on keeping your device’s software up to date, please refer to our online resource, ‘How to update your Galaxy phone or tablet.’ Should you need further assistance, feel free to contact our Samsung Support Team. We are here to help. Thank you for choosing us!
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback. We recognize that performance expectations can differ, and we truly appreciate your insights regarding your experience. The Galaxy A16 5G is crafted to provide reliable connectivity and essential features for daily use. If you find that your device is overheating or slowing down, it may suggest that system and firmware updates are needed to maintain optimal performance.
To keep your phone running smoothly, use two fingers to swipe down from the top right corner of the screen and tap the Settings icon. Next, swipe to and select Software Update or System Updates, depending on your model. Tap ‘Download and Install,’ ‘Check for system updates,’ or ‘Check for software updates,’ as applicable to your carrier. If there’s an update available, it should begin downloading automatically. However, you might need to tap ‘Download now’ on some devices.
Once the download is complete, simply follow the on-screen instructions to install the update. For additional guidance on keeping your device’s software up to date, please refer to our online resource, ‘How to update your Galaxy phone or tablet.’ Should you need further assistance, feel free to contact our Samsung Support Team. We are here to help. Thank you for choosing us!
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features and User Friendly
on June 15, 2025
Posted by: Samsunglove
[This review was collected as part of a promotion.] This phone is a lifeline for me. Work, Home, School. I use it for everything. The New Galaxy AI feature is heaven sent. Everything from streaming videos, to uploading various content to different platforms, to paying for things, for reminders and routines. I would recommend this phone to anyone - the one who hardly uses it and just wants to make phone calls or the ones like me who need the phone for all areas of life, and would be lost without it. Another great product Samsung!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 19, 2025
Posted by: Zone15nate
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy A16 for a while and here’s what I think. I appreciate the battery it easily gets through a full day. I appreciate the large screen. It's great watch movies and play games. The camera pictures are great. I use the phone for work, watching movies and games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING!!!
on June 21, 2025
Posted by: Bella93
[This review was collected as part of a promotion.] **Samsung Galaxy A16 Review: A Stellar Mid-Range Contender**
The Samsung Galaxy A16 has arrived, and it’s making waves in the mid-range smartphone market. With its impressive blend of performance, design, and features, the A16 is poised to be a favorite for budget-conscious consumers who refuse to compromise on quality. Here’s a closer look at what makes the Galaxy A16 a standout device.
**Design and Build Quality: 9/10**
The Galaxy A16 boasts a sleek and modern design that feels premium in hand. With its glass front and back, complemented by a sturdy plastic frame, the device strikes a perfect balance between aesthetics and durability. The 6.5-inch Super AMOLED display is a highlight, offering vibrant colors and deep blacks that make everything from streaming videos to scrolling through social media a visual delight. The slim bezels and a small punch-hole camera add to the immersive experience, making it a joy to use.
**Performance: 8.5/10**
Under the hood, the Galaxy A16 is powered by a capable processor that handles everyday tasks with ease. Whether you’re multitasking between apps, gaming, or streaming, the A16 delivers smooth performance without noticeable lag. With options for 4GB or 6GB of RAM, users can choose the configuration that best suits their needs. The device runs on Samsung’s One UI, which is intuitive and user-friendly, enhancing the overall experience.
**Camera System: 8/10**
The camera setup on the Galaxy A16 is impressive for its price point. The r
Value
5
Written by a customer while visiting Samsung US