Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128 GB - Blue Black (Verizon)
Customer Rating
5
Has great features
on December 5, 2025
Posted by: Lulu1989
[This review was collected as part of a promotion.] Jsjjdnks u sbbdjkxjxggwgsjjzkdmdodjehgsgsgsbxjkxnzork3kuagqfgwjdkdoxjxjdjhzgshjdkdorjjshxhrkfkrojswhg273irjjxshwbbs
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A165g revie a
on December 5, 2025
Posted by: Meatflower
[This review was collected as part of a promotion.] Overall it is the best phone available fo what it cost. Ite is fast lots of memory and you e would never notice any difference in phones that cost twice as much. Galaxy AI integratesseemlessly wirh my life. I am completely happy with the A165g and can't wait to see everything it can do.
Value
4
Response from Samsung USBy R&R, February 11, 2026
Hey there Meatflower,
Thank you for sharing your experience. The Galaxy A16 5G offers smooth performance and intelligent features that integrate seamlessly into daily routines. It’s wonderful to hear how Galaxy AI works effortlessly for you and how the device consistently assists with everyday tasks. Your enthusiasm reflects the confidence many users place in the Galaxy lineup. We appreciate your feedback and thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience. The Galaxy A16 5G offers smooth performance and intelligent features that integrate seamlessly into daily routines. It’s wonderful to hear how Galaxy AI works effortlessly for you and how the device consistently assists with everyday tasks. Your enthusiasm reflects the confidence many users place in the Galaxy lineup. We appreciate your feedback and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Phone review
on December 5, 2025
Posted by: Phone4me
[This review was collected as part of a promotion.] I like the additional features but it's only a few months old and already having issues.
Value
4
Response from Samsung USBy R&R, March 4, 2026
Hi Phone4me,
Thank you for sharing your experience with the Galaxy A16 5G. We hope you appreciate the combination of useful features, strong performance, and everyday reliability that the A Series offers. Your feedback is valuable in showing how customers interact with their devices over time. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G. We hope you appreciate the combination of useful features, strong performance, and everyday reliability that the A Series offers. Your feedback is valuable in showing how customers interact with their devices over time. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Lags. Bad phone
on December 5, 2025
Posted by: GarciaG
[This review was collected as part of a promotion.] This is the worst phone I've ever owned. Im not sure if its the carrier or the phone. But I love samsung and have owned only Samsung phones. But this model is horrible. I think I might go to a different brand. As much as I hate to. Can u please help me get this bad experience behind me.
Value
1
Response from Samsung USBy R&R, December 11, 2025
Hey there GarciaG,
Thank you for your continued loyalty to Galaxy and for sharing your feedback on the A16 5G. This device is designed to deliver dependable performance and smooth connectivity within the Galaxy family. We’re eager to help you get the most out of your device by offering tips and exploring additional features. Feel free to reach out to our Samsung Support Team; we’ll identify any issues and advise on solutions. Your feedback is vital as we strive to improve reliability and enhance the user experience. We appreciate your support as a valued Samsung customer.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your continued loyalty to Galaxy and for sharing your feedback on the A16 5G. This device is designed to deliver dependable performance and smooth connectivity within the Galaxy family. We’re eager to help you get the most out of your device by offering tips and exploring additional features. Feel free to reach out to our Samsung Support Team; we’ll identify any issues and advise on solutions. Your feedback is vital as we strive to improve reliability and enhance the user experience. We appreciate your support as a valued Samsung customer.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone.
on December 5, 2025
Posted by: JBat13
[This review was collected as part of a promotion.] This was a good phone overall with the exception being it does not have enough storage. It feels quickly and slows down the operation of the phone considerably.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It's been a great phone
on December 5, 2025
Posted by: Turbowes
[This review was collected as part of a promotion.] It's a great phone it's lasted me for years ever since the AI started on it it's always help me out with my day-to-day tasks I'd love to have an upgrade I just can't afford it at this time but I've had this phone for about 3 years now and it's been great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has great updates
on December 5, 2025
Posted by: Candylover2x
[This review was collected as part of a promotion.] Been using Samsung devices for a while now love that they added Galaxy Al very smart has marvalous festures and would recommend buying or taking in consideration has lots of storage just perfect
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is absolutely great easy to use
on December 5, 2025
Posted by: yelloweyez
[This review was collected as part of a promotion.] I love my Galaxy it's using navigates easy to use Camera's great
Value
5
Written by a customer while visiting Samsung US