Customer reviews from ATT.com
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
3.5
(111 Reviews)
Rating breakdown 111 reviews
5 Stars
47
4 Stars
18
3 Stars
13
2 Stars
10
1 Star
23
58%of customers recommend this product.
(
50 out of
86)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Posted by: iPhone prefered
Verified Purchase:Yes
The phone is my husband’s so I do not use it. He seems to like it
Response from ATT.comBy -David, AT&T CARE, September 4, 2025
Hello! We truly appreciate you sharing your feedback. It’s wonderful to know your husband is enjoying his Samsung A16 5G. Wishing you both a seamless experience with the device! Don’t hesitate to contact us if you need assistance or want to explore its features further. To learn more about the device features please click on the link: https://www.att.com/device-support/index/Samsung/SamsungSMS938U
Written by a customer while visiting ATT.com
Posted by: Florida women
from Port Charlotte FL
Verified Purchase:Yes
Phone is good but not great.
I would recommend this to a friend!
Response from ATT.comBy -David, AT&T CARE, September 4, 2025
Hi! Thank you for sharing your experience with us. We're thrilled to know you're enjoying your Samsung Galaxy A16! Its standout features, like the high-resolution triple-lens camera, long-lasting battery with fast charging, and IP54-rated durability for splash and dust resistance, truly make it a great choice. That said, we understand every customer has unique needs, and if you're considering an upgrade, we'd be delighted to assist you! Thank you for being part of our community.
Written by a customer while visiting ATT.com
Customer Rating
5
on August 21, 2025
Posted by: seb999
from El Paso TX
This Phone is the best, I use it for school and no problems at all and the battery is a good condition because my old Galaxy A03s did not have fast charging, Also its call and microphone quality its good for a cheaper phone this is really worth it you should buy it if your are looking for cheap phones
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4
The new phone for my baby whointo the sixth grade
on August 27, 2025
Posted by: Katie0127
from Florida
Verified Purchase:Yes
Works great no complaints from my daughter
I would recommend this to a friend!
Response from ATT.comBy -David, AT&T CARE, September 4, 2025
Hello Katie! Thank you so much for sharing your positive experience with the Samsung Galaxy A16 5G! It’s great to hear that it’s working well and that your daughter, especially being in sixth grade, is enjoying it without any issues. Enjoy your new phone and feel free to reach out if you need anything else! Explore all its amazing features by clicking the link: https://www.att.com/device-support/index/Samsung/SamsungSMA166U. Enjoy your new device.
Written by a customer while visiting ATT.com
Posted by: Purplebaby
Verified Purchase:Yes
I really like this phone its super fast and also it didnt take long to set up at all also more GB my samsung galaxy a03s had only 64gbs
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Angelo R
from CT
Verified Purchase:Yes
The service is slow the phone is slow and doesn’t have much memory
No, I would not recommend this to a friend.
By Samsung, August 29, 2025
Hi there Angelo R, we appreciate your feedback on your Samsung Galaxy A16. We know how frustrating it is when your device is not aligning to your expectations. We have some resources available online to help you maximize the speed of your device including an article titled "How to keep your Galaxy phone or tablet from slowing down", and our team of experts available through chat. They can offer assistance on both the speed and storage expansion options for your device. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Nhootie
from Texas
Verified Purchase:Yes
This phone is easy to use
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Donaldsonville Louisiana
Verified Purchase:Yes
Good phone works well. Fast internet use.
I would recommend this to a friend!
Written by a customer while visiting ATT.com