Customer reviews from ATT.com
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
3.5
(120 Reviews)
Rating breakdown 120 reviews
5 Stars
50
4 Stars
20
3 Stars
14
2 Stars
11
1 Star
25
57%of customers recommend this product.
(
54 out of
94)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Posted by: Mr Bil
from Florida
Verified Purchase:Yes
Easy to use set up was no problem. Size is good. Clarity is really good. Camera take great pics. Price is good for the type of phone.
Written by a customer while visiting ATT.com
Posted by: Adams79
from Charlotte
Verified Purchase:Yes
The phone is great. My daughter loves the wide screen to stream and watch movies.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Chef J
Verified Purchase:Yes
Nice phone just what I needed
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Spencer, Indiana
Verified Purchase:Yes
I went from an I phone to Samsung and I love it!
Written by a customer while visiting ATT.com
Customer Rating
1
Maybe switching carriers due to they not working!”
on September 7, 2025
Posted by: Tascha
from Carson city nv
Verified Purchase:Yes
Wouldn’t let me get the phone because they suck even though I 1 lines wanted to get my daughter a phone and they wouldn’t let me
Written by a customer while visiting ATT.com
Posted by: Mrs Hunter
Verified Purchase:Yes
Its ridiculous the prices you all charge! Looking for anotjer carrier.
Response from ATT.comBy -Eli, AT&T CARE, July 24, 2025
We hear you, and we know that pricing is a key factor when choosing your wireless carrier. At AT&T, we’re committed to delivering reliable coverage, innovative technology, and exceptional customer service that give you great value for your investment. We also offer a variety of plans and promotions designed to fit different budgets and lifestyles. If you’d like, we’d be happy to help you explore options that better suit your needs. Thank you for considering AT&T! we appreciate the opportunity to serve you.
Written by a customer while visiting ATT.com
Posted by: Amanda Tingle
Verified Purchase:Yes
It lagging really bad and
By Samsung, April 24, 2025
Hi Amanda Tingle, we appreciate you sharing your thoughts about your Samsung Galaxy A16 with us. We would love nothing more than to help you resolve your frustration with the speed of your device, and maximize your usage every day. We have a few troubleshooting guides available to assist you at your convenience titled "How to keep your Galaxy phone or tablet from slowing down" and "Galaxy phone or tablet's screen is frozen or responds too slowly". Our team of experts can offer additional assistance to your through chat if your experience continues with your phone. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Customer Rating
1
Do not buy this phone.
on April 16, 2025
Posted by: rodeogal
from Texas
s phone is so slow. When I press a button on the screen I have to do it several times. I hate it!
No, I would not recommend this to a friend.
By Samsung, April 21, 2025
Hi there Rodeogal, we appreciate you sharing your thoughts on your Samsung Galaxy A16 with us. We understand how frustrating it can be when your device is not meeting your expectations. We have an article available online to help you with the display titled "Galaxy phone or tablet's screen is frozen or responds too slowly". We also have our team of experts available through chat if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com