Customer reviews from ATT.com
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
3.5
(111 Reviews)
Rating breakdown 111 reviews
5 Stars
47
4 Stars
18
3 Stars
13
2 Stars
10
1 Star
23
58%of customers recommend this product.
(
50 out of
86)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Posted by: Dolorez
from Atlanta Georgia
Verified Purchase:Yes
Instructions should have been included for less tech advanced
I would recommend this to a friend!
Response from ATT.comBy -Eli, AT&T CARE, August 14, 2025
Hello Dolorez! Thank you for sharing your input's on Samsung Galaxy A16 5G. We understand that new technology can sometimes feel overwhelming, so these instructions are designed to guide you through the essential features step-by-step https://www.samsung.com/us/smartphones/galaxy-a16-5g/. Our goal is to make your experience as simple and enjoyable as possible.
Written by a customer while visiting ATT.com
Posted by: Shonte King
from Wilson, NC
Verified Purchase:Yes
I haven't been able to use my service, since I received the phone. Don't even know the number. Can't speak with anyone that can fix the issue
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Ladson Sc
Verified Purchase:Yes
A very great quality phone for a great price
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: J Camp
Verified Purchase:Yes
Compared to the Samsung A51 I had before I feel like this is a downgrade.
No, I would not recommend this to a friend.
By Samsung, August 8, 2025
Hey J Camp, thank you for your feedback on your Samsung Galaxy A16. We know that getting a new device can come with a learning curve, and cause frustration if it is not meeting your expectations. Without knowing what features feel that they are causing you frustration, we recommend reaching out directly to our team of experts for assistance. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Nightrose
from West Chester, OH
Verified Purchase:Yes
Great phone, excellent camera, economically priced.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Utleyj
from Louisville, Ky
Verified Purchase:Yes
Great starter phone for our pre-teen. We wanted a reliable phone but didn't need all the bells and whistles of an S series phone. This one has been perfect and I love the family link option through Google.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Lorriene Banks
Verified Purchase:Yes
Phone is great for my ten year old.
Written by a customer while visiting ATT.com
Posted by: Lady Bilbo
Verified Purchase:Yes
Phone is a great buy for a young person first phone. Plus i would use it too
Team Samsung
Team Samsung
I would recommend this to a friend!
Written by a customer while visiting ATT.com