Customer reviews from ATT.com
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
3.5
(120 Reviews)
Rating breakdown 120 reviews
5 Stars
50
4 Stars
20
3 Stars
14
2 Stars
11
1 Star
25
57%of customers recommend this product.
(
54 out of
94)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Posted by: CDarnell
Verified Purchase:Yes
Easy to use. Enjoy the increased memory.
Written by a customer while visiting ATT.com
Customer Rating
2
Frustatingly slow to react. I would not recommend.
on September 17, 2025
Posted by: Kirk J
from Bloomington, IL
Verified Purchase:Yes
I needed to upgrade my phone as the old one was no longer updating and could not connect to my work email. So, I went with the A16. Unfortunately, it appears the processing speed is worse than my old one; if I have an app or two open and try to close one, seems to not respond/or responds too slow. It really is frustrating and I would not recommend.
No, I would not recommend this to a friend.
By Samsung, September 19, 2025
Hi there Kirk J, we appreciate your feedback on your Samsung Galaxy A16. We know how frustrating it can be when your device is not operating as intended or expected. We have a few articles available to help you maximize the speed of your device titled "How to keep your Galaxy phone or tablet from slowing down" and "Galaxy phone or tablet's screen is frozen or responds too slowly". We also have our team of experts available to offer additional assistance if you continue to experience your frustrations, or have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Customer Rating
1
Maybe switching carriers due to they not working!”
on September 7, 2025
Posted by: Tascha
from Carson city nv
Verified Purchase:Yes
Wouldn’t let me get the phone because they suck even though I 1 lines wanted to get my daughter a phone and they wouldn’t let me
Written by a customer while visiting ATT.com
Posted by: Adams79
from Charlotte
Verified Purchase:Yes
The phone is great. My daughter loves the wide screen to stream and watch movies.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Donaldsonville Louisiana
Verified Purchase:Yes
Good phone works well. Fast internet use.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Nhootie
from Texas
Verified Purchase:Yes
This phone is easy to use
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Angelo R
from CT
Verified Purchase:Yes
The service is slow the phone is slow and doesn’t have much memory
No, I would not recommend this to a friend.
By Samsung, August 29, 2025
Hi there Angelo R, we appreciate your feedback on your Samsung Galaxy A16. We know how frustrating it is when your device is not aligning to your expectations. We have some resources available online to help you maximize the speed of your device including an article titled "How to keep your Galaxy phone or tablet from slowing down", and our team of experts available through chat. They can offer assistance on both the speed and storage expansion options for your device. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Posted by: Purplebaby
Verified Purchase:Yes
I really like this phone its super fast and also it didnt take long to set up at all also more GB my samsung galaxy a03s had only 64gbs
I would recommend this to a friend!
Written by a customer while visiting ATT.com