Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4 out of 5
4.4
(5,183 Reviews)
Open Ratings Snapshot
Rating breakdown 5,183 reviews
5 Stars
3,207
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product. 
(
41 out of 60
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
4 out of 5
4
This product is a great fit.
on December 5, 2025
Posted by: 4UMyLove
[This review was collected as part of a promotion.] This Galaxy phone is my favorite one yet. I have had several over the years. It is used for emailing, games, streaming, etc.
Value
4 out of 5
4
Response from Samsung USBy R&RDecember 22, 2025
Hey 4UMyLove,
Thank you for sharing your experience with the Galaxy A16 5G. It’s wonderful to hear how well the device integrates into your daily routine for entertainment and communication. We appreciate your feedback and thank you for choosing Galaxy.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love my new phone.
on December 5, 2025
Posted by: Nan06s
[This review was collected as part of a promotion.] I like the clarity of the speakers when I use it to listen to music. I also love that I can play games. I have not had the chance to use the Galaxy AI. Technology feature, as of yet, however, I am interested in learning how. My phone that I have purchased has been the best phone in the past few years. Thank you for making the Samsung 16 5G.
Value
4 out of 5
4
Response from Samsung USBy R&RDecember 19, 2025
Ahoy Nan06s,
Thank you for sharing your experience with the Galaxy A16 5G. It’s great to hear how much you enjoy the audio clarity and gaming experience. Galaxy AI features are designed to improve everyday interactions and encourage exploration. We appreciate your feedback and thank you for choosing Samsung.
-Ty

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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product works good.
on December 5, 2025
Posted by: ChiefsWins
[This review was collected as part of a promotion.] Galaxy AI works well. I enjoy the production very good.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Features
on December 5, 2025
Posted by: CrazyJenn
[This review was collected as part of a promotion.] This phone has great features such as camera and reliable internet.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Affordable and funciona good
on December 6, 2025
Posted by: Shiaray
[This review was collected as part of a promotion.] God Phone gor privce
It has good funciones for the price
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Product is wonderful
on December 6, 2025
Posted by: BluDiamond
[This review was collected as part of a promotion.] Galaxy AI is the most productive phone i love Samsung phones , works very well, loud , compatible, big screen , an overall good phone , camera takes beautiful pictures, advanced mode, I will.always buy Samsung products last longer , durable, sleek , I would advice every one to purchase a Samsung phone or other products , warranty is a blessing if anything happens to your phone ,
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Customer 4 life
on December 6, 2025
Posted by: Meve2410
[This review was collected as part of a promotion.] I cant live with out my samsung galaxy . Its like my personal assistant. From waking me and my kids up for school. The picture quality is amazing . I love the fact that samsung has AI! My favorite is the personalization you can do with phone to make it more your way. In the samsung themes ! My favorite #1 choice is samsung !
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
This product has somewhat good features.
on December 6, 2025
Posted by: NewDani
[This review was collected as part of a promotion.] I really like the galaxy ai in this product, it helps me with my daily activities. I often use it to browse music and food recipes. Whenever I need assistance in my daily life my galaxy ai phone is there to help me.
Value
2 out of 5
2
Response from Samsung USBy R&RDecember 12, 2025
R&R Responses 12.12.25

Hello NewDani,

We’re thrilled that Galaxy AI helps simplify your daily routines. It’s built to offer thoughtful, context-aware support that adapts to your lifestyle. Your experience perfectly shows the ease and convenience we aim to provide. Thank you for sharing how you use your Galaxy AI and for being part of the Samsung family.

-Ty

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Written by a customer while visiting Samsung US
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