Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
5
5G is great!
on February 11, 2025
Posted by: FormidableG
[This review was collected as part of a promotion.] Smooth seamless action. Face recognition and fingerprint options. Triple lens rear camera and 13 MP front camera takes lovely pictures. You can even change the selfie mirror image.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy A16 5G
on February 11, 2025
Posted by: RebelTex
[This review was collected as part of a promotion.] Lost my Samsung S20+, the Galaxy A16 5G is close but seems slower, but far better than Moto phones. Restoring data from recent backup of the S20+ was good from Samsung Cloud.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It a nice phone I got like 2 of them it's the best
on February 11, 2025
Posted by: Celestiaavaloveluna
[This review was collected as part of a promotion.] This phone is the best phone to use because I have like 2 of them and so fortune to you. I'm amazing quality, amazing camera. Amazing colors 10 out of 10 more recommended.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy A16 5G is phenomenal
on February 11, 2025
Posted by: Ford67
[This review was collected as part of a promotion.] The Galaxy A16 5G I personally own is the best phone I have ever owned. It seamlessly streams between all of my apps and never bogs down. It's memory and processing are so seemingly simple I'm never slowed down or frustrated, everything is quick and clear . Refreshingly, I'm able to count on my Galaxy A16 5G with never a second thought or a hassle. I wish everything else in my life were as excellent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Decent screen, that's about it.
on February 11, 2025
Posted by: Iceddust
[This review was collected as part of a promotion.] Decent screen, that's about the only benefit of this phone. Ram is crap, the system UI for whatever reason always says it isn't responding. So it restarts,phone is extremely slow, easily gets overwhelmed with 1 apps open. I get notifications all day to restart my phone, it's running to slow. The camera is baaic at best. I think my old galaxy s8 was 1000x better than this phone.
Value
2
Response from Samsung USBy R&R, February 15, 2025
Hey There Iceddust,
Thank you for sharing your feedback about your Galaxy A16 5G. The Galaxy A16 is designed to provide a vibrant display and a smooth user experience for everyday tasks. We are committed to optimizing your device's performance, and regular updates can enhance its efficiency and responsiveness. You may notice an increase in notifications due to these updates, as new features and improvements are released. While it might seem overwhelming, keeping your device updated ensures it operates on the latest software and remains compatible with the changing applications. If your phone is constantly restarting, the Auto Optimization feature may be enabled. While optimizing your device is beneficial, this feature can lead to more frequent updates and restarts. To manage this, go to Settings, scroll to Device Care, and select Auto Optimization. You can uncheck the "Restart when needed" option if you wish. Please note that if you choose to disable this, your phone will no longer restart automatically when it detects performance issues. We recommend regularly performing manual optimizations in the Device Care settings for the best performance. We hope you enjoy exploring all the features your device has to offer. Thank you for reaching out, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback about your Galaxy A16 5G. The Galaxy A16 is designed to provide a vibrant display and a smooth user experience for everyday tasks. We are committed to optimizing your device's performance, and regular updates can enhance its efficiency and responsiveness. You may notice an increase in notifications due to these updates, as new features and improvements are released. While it might seem overwhelming, keeping your device updated ensures it operates on the latest software and remains compatible with the changing applications. If your phone is constantly restarting, the Auto Optimization feature may be enabled. While optimizing your device is beneficial, this feature can lead to more frequent updates and restarts. To manage this, go to Settings, scroll to Device Care, and select Auto Optimization. You can uncheck the "Restart when needed" option if you wish. Please note that if you choose to disable this, your phone will no longer restart automatically when it detects performance issues. We recommend regularly performing manual optimizations in the Device Care settings for the best performance. We hope you enjoy exploring all the features your device has to offer. Thank you for reaching out, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A16 5G
on February 11, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I like my Galaxy A16 5G Phone, Just Don't like the way I was lied about the up charges and add on that no one Explains anything to you and expect for the customers to just figure it out on their own.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love Samsung, been using them for years
on February 11, 2025
Posted by: Ditzy22
[This review was collected as part of a promotion.] Camera is amazing, easy to use and understand even for someone struggling with technology
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The device is very great with features
on February 11, 2025
Posted by: Ritchy
[This review was collected as part of a promotion.] Good in memory camera are not bad it feels like a cheaper version of the s24 I was using s23 and for the price it is unbeatable
Value
5
Written by a customer while visiting Samsung US