Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
4
Great camera
on February 17, 2025
Posted by: Empress13
[This review was collected as part of a promotion.] I use device as my everyday computer. Device is light weight. The camera is very vibrant. I had a samsun flip so it's a bit thicker than I'm used to but the display is quality!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The new a16
on February 17, 2025
Posted by: Samsungphone6
[This review was collected as part of a promotion.] It's AB.
Eautiful phone, it has a nice screen and and it has a faster 5G network faster than my 854, and it has better camera resolution options. And I like it because it's water and dust proof and it has a lot more features than my previous phones.
Eautiful phone, it has a nice screen and and it has a faster 5G network faster than my 854, and it has better camera resolution options. And I like it because it's water and dust proof and it has a lot more features than my previous phones.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has good usage
on February 17, 2025
Posted by: NobodySpeacial
[This review was collected as part of a promotion.] I like using that "Audio Eraser" so much more convenient
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Product Announcement
on February 16, 2025
Posted by: jrichieaboutit
[This review was collected as part of a promotion.] I like to use the Samsung A16 5G primarily for daily activities and it's quite reliable. Often, I need to set alarms and events that are important or need reminders. I would definitely ask for a higher video quality on YouTube or other streaming apps. I believe that the interface is simple, sleek, and easy to adjust to. The "gaming features" of this device offer a range of insights on how to improve or navigate play. I would like a samsung operated texting(SMS) service to provide a more ensured or legitimate messaging experience. The sound quality on calls are clear and I have no issue conversing with individuals on this phone. I would like to ask for more internal storage; especially for those that are content creators, reviewers, or are technological savvy. The hand-touch ratio or speed of loading could be improved. My main issue is certainly the lag, as it is spontaneous and a setback.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great speed
on February 15, 2025
Posted by: Nono831
[This review was collected as part of a promotion.] I use my phone to keep in contact with my loved one all across the United States. As well as for school.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Performance
on February 15, 2025
Posted by: Star312
[This review was collected as part of a promotion.] Phone is great but it always has problem receiving or making calls and it delays in loading apps
Value
3
Response from Samsung USBy R&R, February 20, 2025
Hi Star312,
Thank you for sharing your experience with your Galaxy A16 5G. Your feedback is invaluable as it helps us understand how your device is performing. If you notice that your phone takes longer than usual to connect when making a call, please ensure you are connected to your mobile network. In some cases, having Wi-Fi calling enabled can cause delays in connection, depending on your service provider. If you are consistently unable to make or receive calls, first check with your service provider to confirm that you have adequate coverage in your area. You can also reset your mobile network settings in your phone to improve connection quality. To check if your Data Saver feature is turned on, go to Settings, then tap on Connections, followed by Data usage. Here, you can toggle Data Saver on or off. The Data Saver feature helps reduce your data consumption by restricting selected apps from sending or receiving data in the background. You can choose which apps to restrict or allow. Additionally, consider resetting your network settings. To do this, tap on "Reset mobile network settings," then select "Reset settings." You may be prompted to enter your security credentials. Tap "Reset" to complete the process. If you have any questions, please feel free to reach out to our Samsung Support Team. Thank you for contacting us, and we hope these troubleshooting steps improve the performance of your device. We appreciate your being part of the Samsung community. -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A16 5G. Your feedback is invaluable as it helps us understand how your device is performing. If you notice that your phone takes longer than usual to connect when making a call, please ensure you are connected to your mobile network. In some cases, having Wi-Fi calling enabled can cause delays in connection, depending on your service provider. If you are consistently unable to make or receive calls, first check with your service provider to confirm that you have adequate coverage in your area. You can also reset your mobile network settings in your phone to improve connection quality. To check if your Data Saver feature is turned on, go to Settings, then tap on Connections, followed by Data usage. Here, you can toggle Data Saver on or off. The Data Saver feature helps reduce your data consumption by restricting selected apps from sending or receiving data in the background. You can choose which apps to restrict or allow. Additionally, consider resetting your network settings. To do this, tap on "Reset mobile network settings," then select "Reset settings." You may be prompted to enter your security credentials. Tap "Reset" to complete the process. If you have any questions, please feel free to reach out to our Samsung Support Team. Thank you for contacting us, and we hope these troubleshooting steps improve the performance of your device. We appreciate your being part of the Samsung community. -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The cameras are great for a A series phone
on February 15, 2025
Posted by: Meloveaseris
[This review was collected as part of a promotion.] I mostly like the cameras and the whole build quality is good. I really like everything about it. It's really easy. To use and I also like playing games on it It is a really really good A series Phone. BTW I like.
The screen quality.
The screen quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it.
on February 15, 2025
Posted by: 6arelyhuman
[This review was collected as part of a promotion.] I love how its so seamless.
.
.
Value
5
Written by a customer while visiting Samsung US