Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
5
Thus product is a great quality device
on December 5, 2025
Posted by: GalaxyShopper
[This review was collected as part of a promotion.] This particular device is great quality! This product has some really great features, and also has the wonderful Galaxy AI feature! This device is durable, and dependable. It also is a great deal on the price of it! I highly recommend this device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, my only issue is constant app updates
on December 5, 2025
Posted by: JajaAgaja
[This review was collected as part of a promotion.] I'm old school so I never use Galaxy AI, I just don't believe in having computers think for me.
I do enjoy my phone and use it for checking emails, searches and instructional videos from you tube. I'm not a game player or social media person, but it does fit and meet my needs on a daily basis.
I do enjoy my phone and use it for checking emails, searches and instructional videos from you tube. I'm not a game player or social media person, but it does fit and meet my needs on a daily basis.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use.
on December 5, 2025
Posted by: Busymom
[This review was collected as part of a promotion.] I use my Galaxy for for business and personal, playing a couple of games, taking pictures, looking up things and using galaxy AI. It takes great pictures and videos, has ok storage. I love the option to record phone calls as well. Will be upgrading for a new Galaxy when time is right.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone
on December 5, 2025
Posted by: Douglas
[This review was collected as part of a promotion.] I have 2 A16 one is for work and the other is personal and they are the best
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is good for gaming
on December 5, 2025
Posted by: Fernandi183
[This review was collected as part of a promotion.] This phone is my favorite because is not expensive and is good for gaming
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera quality is good internet speed is fast
on December 5, 2025
Posted by: Kluv8311
[This review was collected as part of a promotion.] Great quality for streaming videos movies and games
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's ok but not as fast as I need it to be
on December 5, 2025
Posted by: MrsLegitt
[This review was collected as part of a promotion.] It's a decent phone especially if u dont download a ton of apps. I do, so it is pretty slow and I have to restart it a lot. Galaxy AI is a helpful feature especially when it's acting up. It's a good phone in all . I think i just am use to better ones. That means it's time for an upgrade.
Value
3
Response from Samsung USBy R&R, December 9, 2025
Hello MrsLeggitt,
Thank you for sharing your experience with your Galaxy A16 5G. The A-Series is built for balance; combining dependable Galaxy quality with intuitive AI support for everyday use. To keep track of your device's performance, you can use the Device care feature. It shows an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. From Settings, swipe to and tap Device care. Tap Optimize now, then tap Done. Your feedback shows how different usage styles affect performance, and it helps us continue improving features for smooth multitasking. We appreciate your input and thank you for being a Samsung user.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A16 5G. The A-Series is built for balance; combining dependable Galaxy quality with intuitive AI support for everyday use. To keep track of your device's performance, you can use the Device care feature. It shows an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. From Settings, swipe to and tap Device care. Tap Optimize now, then tap Done. Your feedback shows how different usage styles affect performance, and it helps us continue improving features for smooth multitasking. We appreciate your input and thank you for being a Samsung user.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Works great overall.
on December 5, 2025
Posted by: drjskfkw
[This review was collected as part of a promotion.] I use my Galaxy to play games and watch videos, works great.
Value
5
Written by a customer while visiting Samsung US