Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,183 Reviews)
Rating breakdown 5,183 reviews
5 Stars
3,207
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
5
This phone is fast and doesn't lag.
on December 5, 2025
Posted by: Toterry
[This review was collected as part of a promotion.] I play several games on my phone daily and I have not had any issues with it as far as the speed or storage.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's just a phone
on December 5, 2025
Posted by: CryBaker2020
[This review was collected as part of a promotion.] Galaxy AI is OK i guess. Phone is slow alot of times but gets the job done. Use for gaming and production in my business.
Value
3
Response from Samsung USBy R&R, December 9, 2025
Howdy CryBaker2020,
We’re pleased to hear that your Galaxy A16 5G meets both your work and entertainment needs. Galaxy AI and One UI are crafted to offer convenience and creativity for everyone. If you need assistance with your phone or tablet’s storage, memory, or apps, you can use Device Care. These features help prevent slowdowns and boost overall performance. Device Care scans for app crashes, closes background apps, and checks for malware with just one tap! For more tips on maintaining your device’s smooth operation, see the linked online article below. Your feedback on speed and performance helps our team enhance responsiveness in future updates. Thank you for your kind review and for being part of the Samsung community!
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
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Samsung Community
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We’re pleased to hear that your Galaxy A16 5G meets both your work and entertainment needs. Galaxy AI and One UI are crafted to offer convenience and creativity for everyone. If you need assistance with your phone or tablet’s storage, memory, or apps, you can use Device Care. These features help prevent slowdowns and boost overall performance. Device Care scans for app crashes, closes background apps, and checks for malware with just one tap! For more tips on maintaining your device’s smooth operation, see the linked online article below. Your feedback on speed and performance helps our team enhance responsiveness in future updates. Thank you for your kind review and for being part of the Samsung community!
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
2
The camera is not good.
on December 5, 2025
Posted by: PassengerPrincess
[This review was collected as part of a promotion.] I don't know wht Galaxy AI is and I probably have never used it. I use my Samsung for work, personal, and entertainment.
Value
2
Response from Samsung USBy R&R, December 9, 2025
Hey there PassengerPrincess,
Thank you for your feedback on the Galaxy A16 5G. This device is designed to provide dependable performance for both work and personal use. We appreciate your comments about the camera quality and encourage you to explore Galaxy AI tools later to see how they can boost creativity and convenience in your daily life. The Galaxy A16 5G’s Camera app offers a range of shooting modes, features, and settings to help you take excellent photos and videos. Follow our instructions to learn how to operate the Camera app, choose different modes, and edit your photos. If you have time, check out the online article linked below to discover all the exciting features in your device’s camera. We value your insights and thank you for being part of the Samsung community.
Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Thank you for your feedback on the Galaxy A16 5G. This device is designed to provide dependable performance for both work and personal use. We appreciate your comments about the camera quality and encourage you to explore Galaxy AI tools later to see how they can boost creativity and convenience in your daily life. The Galaxy A16 5G’s Camera app offers a range of shooting modes, features, and settings to help you take excellent photos and videos. Follow our instructions to learn how to operate the Camera app, choose different modes, and edit your photos. If you have time, check out the online article linked below to discover all the exciting features in your device’s camera. We value your insights and thank you for being part of the Samsung community.
Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
4
Pretty hefty phone
on December 5, 2025
Posted by: FATTY1
[This review was collected as part of a promotion.] It's pretty decent. I wish I could have a different phone. But this one is good. The screen is made decent. Has a a good camera. Battery life isn't too bad.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is a good phone with heat speed and reception
on December 5, 2025
Posted by: Kiki71
[This review was collected as part of a promotion.] This phone is sleek, easy to use and has good reception, phone quality and speed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A16 Samsung with this one
on December 5, 2025
Posted by: GuillainBarreguy
[This review was collected as part of a promotion.] Excellent phone for my gaming experience, I haven't paid a full phone bill since I've started using the Galaxy 16A 5g all from playing games on my Galaxy. I get my weekly goals met through the tracking my moments mode. I have cameras linked to this device and the picture quality this phone shows is beyond comparable to other devices I've owned. I'm so excited for the Galaxy A I. From what I've read it can only make my life easier to manage taking so much stress out of my life. The pictures I've captured of the moon are just stunning, and captivating to see. I love the function of the eye shield comfort, it makes better for reading before bed and when I wake up to start my day it knows what I need before I know I need it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My phone is great
on December 5, 2025
Posted by: Ravi2025
[This review was collected as part of a promotion.] This phone is game changer in my life.. o was able to complete my daily yask within 10 minutes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy A16 5G
on December 5, 2025
Posted by: EverydayIsMonday
[This review was collected as part of a promotion.] The phone is good for someone who likes to keep things simple. Its not good at running multiple things at once. It glitches quite often. The picture quality isn't great but also not terrible. Oddly enough, I do prefer the texting capabilities of this phone model vs the Galaxy Ultra. You can get done what you need to, it will just take a little longer. As far as the price of the phone and the quality of the product, its well matched. If your an adult with a busy lifestyle, I dont recommend it. But otherwise, still a good phone.
Value
3
Response from Samsung USBy R&R, December 9, 2025
Good day EverydayIsMonday,
We appreciate your thorough and thoughtful feedback on the Galaxy A16 5G. This model was created with simplicity, durability, and dependable battery performance in mind. The Quick optimization feature boosts your device's performance by identifying apps that consume excessive battery power. It also clears unnecessary items from memory, deletes unwanted files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and easy. From Settings, swipe to and tap Device care. Tap Optimize now, then tap Done. You can learn more about keeping your device running smoothly by checking out the online article linked below. Your insights on multitasking and photo quality help us keep improving how Galaxy devices meet the needs of busy lifestyles. Thank you for sharing your experience and for being part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate your thorough and thoughtful feedback on the Galaxy A16 5G. This model was created with simplicity, durability, and dependable battery performance in mind. The Quick optimization feature boosts your device's performance by identifying apps that consume excessive battery power. It also clears unnecessary items from memory, deletes unwanted files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and easy. From Settings, swipe to and tap Device care. Tap Optimize now, then tap Done. You can learn more about keeping your device running smoothly by checking out the online article linked below. Your insights on multitasking and photo quality help us keep improving how Galaxy devices meet the needs of busy lifestyles. Thank you for sharing your experience and for being part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US