Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
3
Good midrange device
on February 25, 2025
Posted by: DVSNF504
[This review was collected as part of a promotion.] Alright, so I've been using the Samsung Galaxy A16 5G for a bit now, and... it's fine. Just fine. Look, I wasn't expecting a flagship experience, and I didn't get one, so in that sense, expectations were met.
Let's start with the "semi-pleased" bits. The 5G connectivity is definitely a plus. When it works, it's snappy. Browsing and streaming are smooth enough. The battery life is also surprisingly decent. I can easily get through a full day, and sometimes even a day and a half, on a single charge. That's a definite win.
The screen is... adequate. It's a large display, which is nice for watching videos, but the resolution isn't the sharpest, and the colors are a bit muted. It's not terrible, but it's not going to wow anyone.
Now, the "meh" parts. The camera is where things get a bit underwhelming. It's functional, and you can get some decent shots in good lighting, but the low-light performance is pretty poor. The processing is also a bit sluggish, so taking quick photos can be a challenge.
The performance is also just... okay. It handles basic tasks without much issue, but it struggles with more demanding apps and games. There's noticeable lag and stuttering at times, which can be frustrating.
The design is pretty basic. It's a plastic phone, and it feels like a plastic phone. It's not ugly, but it's not particularly stylish either.
Overall, the Galaxy A16 5G is a budget-friendly phone that delivers on the basics if you're looking for a phone that can handle everyday tasks.
Let's start with the "semi-pleased" bits. The 5G connectivity is definitely a plus. When it works, it's snappy. Browsing and streaming are smooth enough. The battery life is also surprisingly decent. I can easily get through a full day, and sometimes even a day and a half, on a single charge. That's a definite win.
The screen is... adequate. It's a large display, which is nice for watching videos, but the resolution isn't the sharpest, and the colors are a bit muted. It's not terrible, but it's not going to wow anyone.
Now, the "meh" parts. The camera is where things get a bit underwhelming. It's functional, and you can get some decent shots in good lighting, but the low-light performance is pretty poor. The processing is also a bit sluggish, so taking quick photos can be a challenge.
The performance is also just... okay. It handles basic tasks without much issue, but it struggles with more demanding apps and games. There's noticeable lag and stuttering at times, which can be frustrating.
The design is pretty basic. It's a plastic phone, and it feels like a plastic phone. It's not ugly, but it's not particularly stylish either.
Overall, the Galaxy A16 5G is a budget-friendly phone that delivers on the basics if you're looking for a phone that can handle everyday tasks.
Value
3
Response from Samsung USBy R&R, February 28, 2025
Hello DVSNF504,
Thank you for sharing your experience with the Galaxy A16 5G. It’s great to hear that you are enjoying the reliability of the 5G connectivity, easy browsing, and longer-lasting battery; they are definitely key features designed to keep you connected throughout the day. The larger, more vibrant display and enhanced camera make it a solid choice for everyday use. We appreciate your insight on your device’s performance. Here at Samsung, we are constantly looking to improve on how we can make our devices more functional for our users. We design every device with our customers in mind. We thank you for taking the time to share your detailed thoughts. We are so happy to have you as a part of the team. Thank you for choosing Samsung! -Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with the Galaxy A16 5G. It’s great to hear that you are enjoying the reliability of the 5G connectivity, easy browsing, and longer-lasting battery; they are definitely key features designed to keep you connected throughout the day. The larger, more vibrant display and enhanced camera make it a solid choice for everyday use. We appreciate your insight on your device’s performance. Here at Samsung, we are constantly looking to improve on how we can make our devices more functional for our users. We design every device with our customers in mind. We thank you for taking the time to share your detailed thoughts. We are so happy to have you as a part of the team. Thank you for choosing Samsung! -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
This device is good and bad at the same time 50/50
on February 25, 2025
Posted by: Aurora
[This review was collected as part of a promotion.] The device is good and bad at the same time. And 2ndly, I experienced a lot of hanging, and glitch and even it takes time before it opens an app setting and it also slows down, if I leave it on till the next day, I mean like the sleep mode and it just have a lot of bad side I cannot explain. The device is good and Okay, and update the device some of the time over load my phone's memory for real. So am done but It have good features and I use it to play just one video game and that's all
Value
3
Response from Samsung USBy R&R, February 28, 2025
Hiya Aurora,
Thank you for sharing your thoughts on your Galaxy A16 5G. A phone designed to be well-rounded for an outstanding balance of features, smooth gaming performance, and reliable daily use. To keep your device running in tip-top condition, it may be a great idea to clean your device’s memory. Is your phone getting glitchy and slow? It’s time you clean up your phone’s memory to improve performance. Step 1. Go to Settings > swipe to and tap Device care. Step 2. Tap Memory > Tap Clean to free up memory by stopping background apps. You can tap Apps to exclude from cleaning to add apps to the list if you want to keep certain apps running in the background. We hope you will see an enhancement in your device’s performance with some modifications. We thank you for reaching out. We appreciate you—enjoy your Samsung experience! -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Galaxy A16 5G. A phone designed to be well-rounded for an outstanding balance of features, smooth gaming performance, and reliable daily use. To keep your device running in tip-top condition, it may be a great idea to clean your device’s memory. Is your phone getting glitchy and slow? It’s time you clean up your phone’s memory to improve performance. Step 1. Go to Settings > swipe to and tap Device care. Step 2. Tap Memory > Tap Clean to free up memory by stopping background apps. You can tap Apps to exclude from cleaning to add apps to the list if you want to keep certain apps running in the background. We hope you will see an enhancement in your device’s performance with some modifications. We thank you for reaching out. We appreciate you—enjoy your Samsung experience! -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has great features
on February 25, 2025
Posted by: Autumnb74
[This review was collected as part of a promotion.] The phone moves quickly between apps, and has great streaming capabilities for gaming and video watching. The camera is above normal.The one thing I would like to see is a scan option on the camera. Besides that the phone is functional and efficient.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I'm in love with my new phone
on February 25, 2025
Posted by: Happycustomer
[This review was collected as part of a promotion.] I recently upgraded and ill say I'm definitely not disappointed the vibrancy of the picture quality is amazing the phone itself is very good quality definitely recommended it to several friends and family
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast service
on February 25, 2025
Posted by: Atxfccheeser
[This review was collected as part of a promotion.] Fast reaction it's a great phone it is as almost the s23
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellence made simple.
on February 25, 2025
Posted by: HossCatt
[This review was collected as part of a promotion.] The seamless actions across apps is very useful and quite amazing. Very good graphics and speed for gaming for the platform. Fast charging is great. Very happy with my new phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has been good
on February 25, 2025
Posted by: Gwayne
[This review was collected as part of a promotion.] I'm not really phone savvy but this phone has been great and easy for me to use I highly recommend it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has the most Amazing features!!
on February 25, 2025
Posted by: Ghost25
[This review was collected as part of a promotion.] The New A16 is Fantastic! I can't believe the range it has! I switched from my old A14 to the A16 and MY mind is beyond blown. The things this phone can do is remarkable, it's the closet thing to having a spaceship in my hand that I'll ever get, (Untill Samsung Releases the next masterpiece) lol. I haven't been able to put it down since I got it. I love MY Samsung Galaxy A16!
Value
5
Written by a customer while visiting Samsung US