Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
5
This is one of the best phone I ever owned
on December 5, 2025
Posted by: Nlondie90
[This review was collected as part of a promotion.] This phone is amazing easy to use and I never had a problem with it really can say I ever experience a problem with this phone the camera is amazing and one future that I love is that it created memories of youre photos I remember I snapped i lot ofn picture when my son was born and it created memories that I love
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Products features r standard.
on December 5, 2025
Posted by: Tmacc66
[This review was collected as part of a promotion.] I use it in a variety of ways from movie watching, streaming, and definitely watching sports. Also play a few different games on here as well. Don't use AI as much because just never got use to applying it.
Value
3
Response from Samsung USBy R&R, December 11, 2025
Hello There Tmacc66,
We’re glad to hear that your Galaxy A16 5G keeps up with your favorite entertainment, whether it's movies or games. This device is designed for versatility, providing reliable performance and incorporating Galaxy AI for personalized experiences. To learn more about Galaxy AI and how it can help you in daily life, check out the article linked below. It offers helpful tips and tricks to enhance your everyday use. We're excited for you to explore all the possibilities your device offers. Your feedback highlights the importance of making every Galaxy feature intuitive and available when you need it. Thank you for sharing your experience and for being part of the Samsung family.
Use features with Galaxy AI on your Galaxy phone and tablet https://www.samsung.com/us/support/answer/ANS10000753/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
We’re glad to hear that your Galaxy A16 5G keeps up with your favorite entertainment, whether it's movies or games. This device is designed for versatility, providing reliable performance and incorporating Galaxy AI for personalized experiences. To learn more about Galaxy AI and how it can help you in daily life, check out the article linked below. It offers helpful tips and tricks to enhance your everyday use. We're excited for you to explore all the possibilities your device offers. Your feedback highlights the importance of making every Galaxy feature intuitive and available when you need it. Thank you for sharing your experience and for being part of the Samsung family.
Use features with Galaxy AI on your Galaxy phone and tablet https://www.samsung.com/us/support/answer/ANS10000753/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing with excellent features!
on December 5, 2025
Posted by: Mamatiff70
[This review was collected as part of a promotion.] My galaxy works great for watching movies and shows to taking perfect pictures I absolutely 💯 love it 😀
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My A16 phone
on December 5, 2025
Posted by: AlanUNC
[This review was collected as part of a promotion.] I absolutely love my GalaxyA16 5G phone. It is my favorite phone and with GalaxyAI, it's an absolute must have.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Just a good phone
on December 5, 2025
Posted by: HippieBiker32414
[This review was collected as part of a promotion.] A16 isn't a bad phone for someone who doesn't use a smart phone often or for a basic user. But when running multiple apps, having Pandora going, Facebook in the background and actively playing a game, a phone call will come in and the phone will ring but the actual call won't come up on the screen. Completely missing the call. I've always had a galaxy, first time with an "A" model. Definitely switching phones given thr first opportunity.
Value
3
Response from Samsung USBy R&R, December 11, 2025
Good day HippieBiker32414,
Your review offers valuable insights into how the Galaxy A16 5G handles multitasking in daily use. The A-Series is built to provide dependable performance for everyday apps and entertainment. However, the phone's ability to run multiple apps simultaneously depends on device optimization and other factors. If you often use several power-intensive apps at once, it's helpful to optimize your device. This simple process closes unnecessary apps, reducing potential performance issues and ensuring smoother operation. To optimize, go to Settings, select Device care, tap Optimize now, then Done. For more tips on maintaining your phone's performance, check out the linked online resource, which offers helpful advice, tricks, and features. We value your feedback, as it helps us improve the balance between power efficiency and multitasking. Thank you for sharing your experience with Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Your review offers valuable insights into how the Galaxy A16 5G handles multitasking in daily use. The A-Series is built to provide dependable performance for everyday apps and entertainment. However, the phone's ability to run multiple apps simultaneously depends on device optimization and other factors. If you often use several power-intensive apps at once, it's helpful to optimize your device. This simple process closes unnecessary apps, reducing potential performance issues and ensuring smoother operation. To optimize, go to Settings, select Device care, tap Optimize now, then Done. For more tips on maintaining your phone's performance, check out the linked online resource, which offers helpful advice, tricks, and features. We value your feedback, as it helps us improve the balance between power efficiency and multitasking. Thank you for sharing your experience with Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great Basic Smartphone
on December 5, 2025
Posted by: dsoakley4
[This review was collected as part of a promotion.] My husband likes his new Galaxy A16 because it is so similar to our S25. The A16 is a little slower to respond to commands, but does everything he wants it to. He uses it for calls, texts, emails, searching the web. He has the apps in similar locations on the home screen for ease of switching back and forth between devices.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on December 5, 2025
Posted by: Murray9192
[This review was collected as part of a promotion.] Really good phone really?Enjoy it very nice and clean and good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on December 5, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Love my Samsung phone . Camera works really good. All around best phone I've had
Value
5
Written by a customer while visiting Samsung US