Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
4
A16 is a good economical choice
on March 13, 2025
Posted by: Combat76
[This review was collected as part of a promotion.] This product fulfilled its stated purpose. It functioned as described in the specifications. The materials used appeared to be of adequate quality for the intended use. The design was straightforward and practical. Performance was consistent throughout the duration of my use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features and is very user fri
on March 13, 2025
Posted by: Lovemyphone
[This review was collected as part of a promotion.] Switching between apps is smooth and seamless. Sound is clear and crisp. Camera is great.
I use my galaxy for everything from streaming to playing music and games, social media and everyday life and work. This device is handy in any atmosphere or environment. It has features anyone is sure to enjoy and appreciate.
I use my galaxy for everything from streaming to playing music and games, social media and everyday life and work. This device is handy in any atmosphere or environment. It has features anyone is sure to enjoy and appreciate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great quality and features.
on March 13, 2025
Posted by: ashsmmy
[This review was collected as part of a promotion.] it works great in all ways. it never lags videos or apps. it's one of the best Androids there is to have.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
LEMON
on March 12, 2025
Posted by: Anonymous
from Madison, Wi
Expertise:Expert
Pretty much one of the worst phones I've had and I've had a government phone!!!! It's slow as heck, even as I'm typing the words are delayed, apps freeze, the fingerprint sensor is a joke, I'd go on but typing with it is annoying.
Features
3
Performance
1
Design
1
Value
2
Response from Samsung USBy R&R, March 14, 2025
Hiya Saundersamanda9146,
We appreciate your feedback regarding your Galaxy A16 5G. At Samsung, we are committed to creating innovative devices that meet diverse needs, and we value insights from experienced users like you.
The Galaxy A16 5G is designed for smooth performance, connectivity, and everyday functionality. To help you get the most out of your device, here are some simple actions you can take to prevent freezes and crashes in the future:
1. **Rebooting your device**: This can help improve performance.
2. **Updating your software**: Keeping your software up-to-date can enhance performance.
To check for software updates, make sure you are connected to the internet, then follow these steps:
1. Open the **Settings** app on your device.
2. Scroll and tap on **Software update** or **System updates** (the wording may vary depending on the model).
3. Tap on **Download and install** or **Check for software updates**.
4. If an update is available, it will start downloading automatically. On some devices, you may need to tap "Download now."
5. Once the download is complete, follow the on-screen instructions to install the update.
For more detailed troubleshooting steps to ensure your phone runs smoothly, please refer to the article “Samsung phone or tablet freezes and crashes.” A link to this article will be provided below.
Thank you for reaching out, and thank you for choosing Samsung!
-Ty
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate your feedback regarding your Galaxy A16 5G. At Samsung, we are committed to creating innovative devices that meet diverse needs, and we value insights from experienced users like you.
The Galaxy A16 5G is designed for smooth performance, connectivity, and everyday functionality. To help you get the most out of your device, here are some simple actions you can take to prevent freezes and crashes in the future:
1. **Rebooting your device**: This can help improve performance.
2. **Updating your software**: Keeping your software up-to-date can enhance performance.
To check for software updates, make sure you are connected to the internet, then follow these steps:
1. Open the **Settings** app on your device.
2. Scroll and tap on **Software update** or **System updates** (the wording may vary depending on the model).
3. Tap on **Download and install** or **Check for software updates**.
4. If an update is available, it will start downloading automatically. On some devices, you may need to tap "Download now."
5. Once the download is complete, follow the on-screen instructions to install the update.
For more detailed troubleshooting steps to ensure your phone runs smoothly, please refer to the article “Samsung phone or tablet freezes and crashes.” A link to this article will be provided below.
Thank you for reaching out, and thank you for choosing Samsung!
-Ty
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The A16 phone os a great phone, wonderful feature
on March 12, 2025
Posted by: Jim2real
[This review was collected as part of a promotion.] Easy to use.and beautiful d sign.
There is a lot of memory.
There is a lot of memory.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Smart phone ever!
on March 11, 2025
Posted by: Mari78
[This review was collected as part of a promotion.] Super fast and reliable phone. Great screen and camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera quality and layout is great
on March 11, 2025
Posted by: Carimay
[This review was collected as part of a promotion.] Wifi and data connection is incredible.. camera has great quality and the layout is easy for types of pictures or videos you want to capture. The video quality from my YouTube is outstanding as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The product seems all right so far.
on March 11, 2025
Posted by: LinkShadow
[This review was collected as part of a promotion.] I haven't had enough time to get used to all the apps and specs on the phone just yet but so far it feels pretty smooth.
Value
4
Response from Samsung USBy R&R, March 12, 2025
What’s up LinkShadow,
We are excited for you to discover all the features of your Galaxy A16 5G. The Galaxy A16 5G offers exclusive features and services you won’t find on non-Samsung phones. You can securely share sensitive files with Private Share, track fitness activities with Samsung Health, automate device functions with Modes & Routines, and enhance your multitasking with Multi Control. You have the Super AMOLED main display, the Octa-Core processor, and a 50MP rear camera; it will take effort to take a bad picture. All you can achieve with your phone is limitless, and we can’t wait for you to learn all you can do. To learn more about your phone and take advantage of all the specs, please check out the article “Samsung features available on the Galaxy A16 5G”. Get to exploring! Thank you for choosing Samsung!
-Ty
Samsung features available on the Galaxy A16 5G
https://www.samsung.com/us/support/answer/ANS10004655/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We are excited for you to discover all the features of your Galaxy A16 5G. The Galaxy A16 5G offers exclusive features and services you won’t find on non-Samsung phones. You can securely share sensitive files with Private Share, track fitness activities with Samsung Health, automate device functions with Modes & Routines, and enhance your multitasking with Multi Control. You have the Super AMOLED main display, the Octa-Core processor, and a 50MP rear camera; it will take effort to take a bad picture. All you can achieve with your phone is limitless, and we can’t wait for you to learn all you can do. To learn more about your phone and take advantage of all the specs, please check out the article “Samsung features available on the Galaxy A16 5G”. Get to exploring! Thank you for choosing Samsung!
-Ty
Samsung features available on the Galaxy A16 5G
https://www.samsung.com/us/support/answer/ANS10004655/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US