Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
5
Samsung phone review
on November 18, 2025
Posted by: Samsung90
[This review was collected as part of a promotion.] I Have a couples of unique things bout my Samsung a16 I just love the general AI feature that has been progam the quality of their picture and video feature. a budget-friendly smartphone featuring a 6.7-inch 90Hz Super AMOLED display, an Exynos 1330 processor, and a triple rear camera system led by a 50MP main sensor
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very helpful and gets all my business done on a da
on November 18, 2025
Posted by: LUCKEYMIKLO
[This review was collected as part of a promotion.] My galaxy AI is awesome anything I don't understand it's very helpful to help me help myself get and understand whatever I need to understand
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung is the best .
on November 18, 2025
Posted by: Major1
[This review was collected as part of a promotion.] I've always been a Samsung lover regardless u can't go wrong.
Value
4
Response from Samsung USBy R&R, November 19, 2025
Hey there Major 1,
We love hearing from longtime Samsung fans like you! The A16 5G delivers reliable performance and everyday features that make staying connected simple and enjoyable. Your trust in our brand truly stands out, and we appreciate it. It’s great to see this device continues to meet your expectations. Thanks for being a loyal Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Facebook
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We love hearing from longtime Samsung fans like you! The A16 5G delivers reliable performance and everyday features that make staying connected simple and enjoyable. Your trust in our brand truly stands out, and we appreciate it. It’s great to see this device continues to meet your expectations. Thanks for being a loyal Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on November 18, 2025
Posted by: Drizzy
[This review was collected as part of a promotion.] Galaxy a156 is the best phone ever i have been using them since i was young and still use them till this day
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features.
on November 18, 2025
Posted by: Mikamoo
[This review was collected as part of a promotion.] The way that you can go back to previous settings is great. It is also great that you can overlap other sites together. It is overall great product.
Value
4
Response from Samsung USBy R&R, November 19, 2025
Greeting Mikamoo,
Thank you for sharing what you enjoy about the Galaxy A16 5G. Being able to easily revert to previous settings and multitask more smoothly are exactly the kinds of features we aim to provide. It’s wonderful to hear these features are helping you get more out of your device every day. We appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for sharing what you enjoy about the Galaxy A16 5G. Being able to easily revert to previous settings and multitask more smoothly are exactly the kinds of features we aim to provide. It’s wonderful to hear these features are helping you get more out of your device every day. We appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Adamfreeman
on November 18, 2025
Posted by: Adammike
[This review was collected as part of a promotion.] It is great love it easy to use
Simple not very confusing
Simple not very confusing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is just all around a simple but reliable phone
on November 18, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I have the a16 and absolutely love it, it is reliable simple to use, safe
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This device has great compatibility, but lags alot
on November 17, 2025
Posted by: Handless
[This review was collected as part of a promotion.] I personally like how easy the galaxy ai makes it to just pick up your phone, tell it to call someone, and it does it. And i also like how easy it was to transfer all of my files and such onto the new phone.
I can see through the lag, just because of how many feature are pact into this one device.
Value
4
Response from Samsung USBy R&R, November 18, 2025
Hi there Handless,
It’s wonderful to hear about your positive experience with the Galaxy A16 5G's smooth setup and how its innovative features seamlessly fit into your daily life, especially hands-free calling and easy file transfers. These are key design elements aimed at helpfulness from the start. Your feedback on lag provides valuable insights into how the device performs in everyday use. With multiple features working together on a device designed to maximize value and capability, your comments help illustrate what the phone feels like during regular use. If you notice lag, try periodically clearing your device’s memory. From the Device care menu, tap Memory, then tap Clean now to free up space and prevent background apps from slowing your phone. For more tips on optimizing performance, see the linked article below. If you want certain apps to remain active, tap Excluded apps, then Add (the plus sign) to select them. Your review emphasizes convenience and compatibility, and we appreciate you sharing these priorities. Thank you for your feedback. We’re grateful you chose Samsung.
Screen flickering or glitching on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10004671/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It’s wonderful to hear about your positive experience with the Galaxy A16 5G's smooth setup and how its innovative features seamlessly fit into your daily life, especially hands-free calling and easy file transfers. These are key design elements aimed at helpfulness from the start. Your feedback on lag provides valuable insights into how the device performs in everyday use. With multiple features working together on a device designed to maximize value and capability, your comments help illustrate what the phone feels like during regular use. If you notice lag, try periodically clearing your device’s memory. From the Device care menu, tap Memory, then tap Clean now to free up space and prevent background apps from slowing your phone. For more tips on optimizing performance, see the linked article below. If you want certain apps to remain active, tap Excluded apps, then Add (the plus sign) to select them. Your review emphasizes convenience and compatibility, and we appreciate you sharing these priorities. Thank you for your feedback. We’re grateful you chose Samsung.
Screen flickering or glitching on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10004671/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US