Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
5
New phone
on March 16, 2025
Posted by: Stone420
[This review was collected as part of a promotion.] So far this phone is fast and reliable. It seems to handle everything I need it for. Overall great phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
the product has great charging speed.
on March 16, 2025
Posted by: wheelstrock
[This review was collected as part of a promotion.] its for finding female and work. it's not a problem to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Quality phone
on March 16, 2025
Posted by: Bama2025
[This review was collected as part of a promotion.] For price of phone can't beat the speed quality of phone and sound is OK. Only this I dislike is the screen cracked first day on me in my back pocket .
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Upgraded to the newest version
on March 15, 2025
Posted by: MoonPie
[This review was collected as part of a promotion.] I'm loving my newest gadget from Samsung The Galaxy A165g “seamless actions across apps with the latest 5gnetwork,” “Now Brief,” or “Audio Eraser on top of 135 storages
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very good phone
on March 15, 2025
Posted by: Maximizer
[This review was collected as part of a promotion.] Good awesome phone very fast processor. Happy with device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I truly enjoy this phone.Smooth as butter scrollin
on March 15, 2025
Posted by: MommaC
[This review was collected as part of a promotion.] Works great. Easy access to apps. Glides threw scrolling. Great options and features. A wonderful upgrade to my old a14.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy A16 review
on March 15, 2025
Posted by: NeedReplaced
[This review was collected as part of a promotion.] Let's see I am not that happy with my galaxy a16 phone. I love playing games . But I have to hunt them down due to there is 3 different places my games go and I don't get to choose where they go. Second the volume isn't loud enough. And the battery although it charges fast, it also uses battery life faster than it should being as I haven't even had my phone a month yet. Now here comes the worst part. My phone has a case on it. And fell off the arm of my chair and landed front side up and shattered my screen. It literally didn't touch the front of my phone and yet shattered my screen. I'm so unhappy with this phone.
Value
3
Response from Samsung USBy R&R, March 19, 2025
Greetings NeedReplaced,
Thank you for sharing your experience with your Galaxy A16 5G. Customizing your phone to suit your preferences enhances your overall usage. In just a few simple steps, you can quickly set up your home screen to feature your favorite applications, such as games. To personalize the home screen, follow these instructions: 1. **Enter Edit Mode**: Touch and hold a space on your home screen. This will activate Edit mode, displaying multiple screens where you can perform various actions. 2. **Add a Screen**: Swipe left until you find an empty home screen, then tap the plus sign (+) to add a new screen. 3. **Edit Home Screen Settings**: Tap Settings at the bottom of the screen for additional options, such as adjusting the layout of your home screen. You can also create a separate screen for your favorite games, making them easy to access whenever you want to play. Your phone delivers excellent sound quality, and you can enhance it further by activating Dolby Atmos. To do this, go to Settings, select "Sounds and vibration," then "Sound quality and effects." Slide the "Dolby Atmos" switch to activate it for an even more immersive gaming experience, enabling the "Dolby Atmos for Gaming" switch. You can get the most out of your battery life by monitoring how battery usage is being distributed. If you know which applications are pulling the most battery life, you can close them down to allow for a longer-lasting battery. You can find this out by going to the Device care menu in Settings. Open Settings, then swipe to and tap Battery. Your battery usage will appear in the center of the menu. Tap View details to review information about app usage, along with Screen on time and Screen off time. This is how, you can pinpoint what is draining your battery. For your cracked screen, we have partnered with uBreakiFix, an authorized repair location for Samsung devices. If you need further assistance with troubleshooting, please contact our Samsung Support Team. We're here to help. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A16 5G. Customizing your phone to suit your preferences enhances your overall usage. In just a few simple steps, you can quickly set up your home screen to feature your favorite applications, such as games. To personalize the home screen, follow these instructions: 1. **Enter Edit Mode**: Touch and hold a space on your home screen. This will activate Edit mode, displaying multiple screens where you can perform various actions. 2. **Add a Screen**: Swipe left until you find an empty home screen, then tap the plus sign (+) to add a new screen. 3. **Edit Home Screen Settings**: Tap Settings at the bottom of the screen for additional options, such as adjusting the layout of your home screen. You can also create a separate screen for your favorite games, making them easy to access whenever you want to play. Your phone delivers excellent sound quality, and you can enhance it further by activating Dolby Atmos. To do this, go to Settings, select "Sounds and vibration," then "Sound quality and effects." Slide the "Dolby Atmos" switch to activate it for an even more immersive gaming experience, enabling the "Dolby Atmos for Gaming" switch. You can get the most out of your battery life by monitoring how battery usage is being distributed. If you know which applications are pulling the most battery life, you can close them down to allow for a longer-lasting battery. You can find this out by going to the Device care menu in Settings. Open Settings, then swipe to and tap Battery. Your battery usage will appear in the center of the menu. Tap View details to review information about app usage, along with Screen on time and Screen off time. This is how, you can pinpoint what is draining your battery. For your cracked screen, we have partnered with uBreakiFix, an authorized repair location for Samsung devices. If you need further assistance with troubleshooting, please contact our Samsung Support Team. We're here to help. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This Product Has Awesome Features
on March 15, 2025
Posted by: Real4Evion
[This review was collected as part of a promotion.] I Use Samsung For My School Projects And For My Sport Activities
I Also Use Samsung For Music And Gaming
The Apps Are Really Top-notch
And Streaming On Samsung never gets boring
I Also Use Samsung For Music And Gaming
The Apps Are Really Top-notch
And Streaming On Samsung never gets boring
Value
5
Written by a customer while visiting Samsung US