Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
5
This product is very smart
on December 5, 2025
Posted by: Love2havefun
[This review was collected as part of a promotion.] I love how this phone tells me when it's overheating and how when it's overheating, it closes the window if I'm on a video phone call.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love how the phone processes fast.
on December 5, 2025
Posted by: XxZH678
[This review was collected as part of a promotion.] I use my A16 in every day activities, I use it to play and I love how it matches with my watch.
Value
5
Response from Samsung USBy R&R, March 3, 2026
Hi there XxZH678,
We’re thrilled to learn you're enjoying your Galaxy A16 5G! Designed to enhance your daily routine, this device excels in both style and performance. It's wonderful to hear that the rapid processing speed is benefiting your daily tasks and gaming. The effortless integration with Galaxy devices, particularly when paired with your watch, aims to deliver a seamlessly connected experience throughout the day. We appreciate you sharing your feedback. Thank you for being part of the Samsung journey. Keep shining with Galaxy.
-Ty
Samsung Support
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Samsung Community
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Facebook
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We’re thrilled to learn you're enjoying your Galaxy A16 5G! Designed to enhance your daily routine, this device excels in both style and performance. It's wonderful to hear that the rapid processing speed is benefiting your daily tasks and gaming. The effortless integration with Galaxy devices, particularly when paired with your watch, aims to deliver a seamlessly connected experience throughout the day. We appreciate you sharing your feedback. Thank you for being part of the Samsung journey. Keep shining with Galaxy.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on December 5, 2025
Posted by: Beautifudarden45
[This review was collected as part of a promotion.] Thank you so much I love my phone so much love everything about my phone
Value
5
Response from Samsung USBy R&R, March 3, 2026
Hey there Beautifudarden45,
We sincerely appreciate you sharing your love for your Galaxy A16 5G. Hearing that you enjoy everything about your phone means a lot. The Galaxy A series is designed to provide dependable performance, vibrant visuals, and everyday convenience that fit seamlessly into your routine. Thank you for choosing Samsung and sharing your excitement.
-Ty
Samsung Support
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Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We sincerely appreciate you sharing your love for your Galaxy A16 5G. Hearing that you enjoy everything about your phone means a lot. The Galaxy A series is designed to provide dependable performance, vibrant visuals, and everyday convenience that fit seamlessly into your routine. Thank you for choosing Samsung and sharing your excitement.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
I like the features of my new phone
on December 5, 2025
Posted by: sugarbear64432
[This review was collected as part of a promotion.] I use my galaxy A16 5G for everything from gaming to responding to emails it works for me.
Value
5
Response from Samsung USBy R&R, March 6, 2026
Hey there sugarbear64432,
Thank you for sharing your experience with the Galaxy A16 5G. The combination of power and convenience truly distinguishes this device! We're thrilled to hear you’re enjoying it. Innovation for everyone. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G. The combination of power and convenience truly distinguishes this device! We're thrilled to hear you’re enjoying it. Innovation for everyone. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on December 5, 2025
Posted by: Datgurl1992
[This review was collected as part of a promotion.] I use my phone daily for work and personal reasons. Never had an issue with it
Value
5
Response from Samsung USBy R&R, March 3, 2026
Hi there Datgurl1992,
Thank you for sharing how your Galaxy A16 5G supports both your work and personal life. Reliability is important when your phone plays such a significant role in your daily activities. The Galaxy A16 5G is designed to provide consistent performance and smooth functionality, whether you're focusing on productivity or enjoying entertainment. We appreciate your choice of Samsung and thank you for being a valued customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing how your Galaxy A16 5G supports both your work and personal life. Reliability is important when your phone plays such a significant role in your daily activities. The Galaxy A16 5G is designed to provide consistent performance and smooth functionality, whether you're focusing on productivity or enjoying entertainment. We appreciate your choice of Samsung and thank you for being a valued customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Love All The New Stuff!
on December 5, 2025
Posted by: Dabdragon
[This review was collected as part of a promotion.] I love my Galaxy A16 except... it get hot when being used. Otherwise it's awesome
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Has the best quality for a cheaper phone
on December 5, 2025
Posted by: Newgalaxyuserforlife
[This review was collected as part of a promotion.] Gemini and AI have litterly changed how I use my phone, completely blows Siri out the water makes doing everything hands free so easy with no hastle, makes my day and how often I use my phone so much easier especially being able to use or control both with my headphones in is a god sent
Value
5
Response from Samsung USBy R&R, March 6, 2026
Hey Newgalaxyuserforlife,
Thank you for sharing your experience with the Galaxy A16 5G. The combination of power and convenience truly makes this device stand out! I'm glad to hear you're enjoying it. Innovation for everyone is our goal. We appreciate your feedback and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G. The combination of power and convenience truly makes this device stand out! I'm glad to hear you're enjoying it. Innovation for everyone is our goal. We appreciate your feedback and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Decent Phone
on December 5, 2025
Posted by: Ne0nX10
[This review was collected as part of a promotion.] Phone runs alright, isnt really for gaming in my opinion, overheats easily. Plenty of storage and features
Value
3
Response from Samsung USBy R&R, December 8, 2025
Hey Ne0nX10,
Thank you for sharing your experience with the Galaxy A16 5G. This device is designed for reliable everyday performance and multitasking, with ample storage and essential Galaxy features. While it’s optimized for daily apps, all Galaxy devices operate best within a specific temperature range. Although they may feel warm under certain conditions, such as charging, this does not impact the device's lifespan or performance. However, if your device gets too warm, it could cause concern.
Here are some tips for what to do if your Galaxy device warms up:
Disconnect the charger, and close any running apps until it cools down. If you're wearing earbuds, stop playing music, avoid using voice commands, and turn off ambient sound.
Try using a different Samsung-approved charger (and USB cable) when charging. If you are using a wireless charger, remove any metal or magnetic material between the device and the charger. Be sure to charge the device on a hard, flat surface.
If applicable, turn off Wi-Fi, GPS, and Bluetooth when not in use. Reduce the screen brightness and delete unused or unnecessary files and apps.
Keep the device's software and apps updated to the latest versions.
You can learn more about maintaining your device’s optimal temperature by checking the online article linked below. Your feedback on gaming performance provides helpful insights as we work to improve experiences across the A Series. We value your perspective and appreciate you being part of the Samsung community.
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G. This device is designed for reliable everyday performance and multitasking, with ample storage and essential Galaxy features. While it’s optimized for daily apps, all Galaxy devices operate best within a specific temperature range. Although they may feel warm under certain conditions, such as charging, this does not impact the device's lifespan or performance. However, if your device gets too warm, it could cause concern.
Here are some tips for what to do if your Galaxy device warms up:
Disconnect the charger, and close any running apps until it cools down. If you're wearing earbuds, stop playing music, avoid using voice commands, and turn off ambient sound.
Try using a different Samsung-approved charger (and USB cable) when charging. If you are using a wireless charger, remove any metal or magnetic material between the device and the charger. Be sure to charge the device on a hard, flat surface.
If applicable, turn off Wi-Fi, GPS, and Bluetooth when not in use. Reduce the screen brightness and delete unused or unnecessary files and apps.
Keep the device's software and apps updated to the latest versions.
You can learn more about maintaining your device’s optimal temperature by checking the online article linked below. Your feedback on gaming performance provides helpful insights as we work to improve experiences across the A Series. We value your perspective and appreciate you being part of the Samsung community.
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US