Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
5
I love the quality of the camera and the ease of f
on November 19, 2025
Posted by: Frog1970
[This review was collected as part of a promotion.] I love using the Galazy AI function and the ease of functions. I also love the quality of the camera
Value
5
Response from Samsung USBy R&R, November 20, 2025
Hello Frog1970,
Thank you for the wonderful feedback on the Galaxy A16 5G. It’s great to hear how much you’re enjoying all the smart features of your Galaxy A16 5G and how natural the phone feels to use. While this device doesn’t have the full rollout of Galaxy AI, there are still many smart features included to enhance your experience. The A16’s camera is designed to produce clear, vibrant photos, and your experience shows exactly where it excels. Thanks for choosing Samsung.
Use Gemini or Google Assistant on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10004856/
Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for the wonderful feedback on the Galaxy A16 5G. It’s great to hear how much you’re enjoying all the smart features of your Galaxy A16 5G and how natural the phone feels to use. While this device doesn’t have the full rollout of Galaxy AI, there are still many smart features included to enhance your experience. The A16’s camera is designed to produce clear, vibrant photos, and your experience shows exactly where it excels. Thanks for choosing Samsung.
Use Gemini or Google Assistant on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10004856/
Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Slippery and Strong
on November 19, 2025
Posted by: Flicker4Fire
[This review was collected as part of a promotion.] All around I love my Samsung especially when I use Galaxy AI. I love all the different options my phone has to offer. I give it 4 stars only because when the phone is not in a protective case it can seem somewhat slippery like there's no way to get a grip on it. I've had to replace the phone once due to dropping it and being really high up off the ground. The drop busted the screen and the back. But I would have to say that the distance that it dropped and what it hit . The impact on the front and back of the phone was severe to where you would assume that the screen wouldn't be operational. Screen still fucntioned. I have to give it to Samsung they made one strong phone.
Value
4
Response from Samsung USBy R&R, December 16, 2025
Hi Flicker4Fire,
Thank you for sharing such a detailed experience with the Galaxy A16 5G. This device was built for durability and reliable performance, and it’s impressive to hear how well it withstood a significant drop. Your feedback on grip is appreciated and shows how protective accessories can boost confidence in daily use of Galaxy devices. We value your thoughtful feedback and thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for sharing such a detailed experience with the Galaxy A16 5G. This device was built for durability and reliable performance, and it’s impressive to hear how well it withstood a significant drop. Your feedback on grip is appreciated and shows how protective accessories can boost confidence in daily use of Galaxy devices. We value your thoughtful feedback and thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
This product takes awesome and clear pictures!
on November 19, 2025
Posted by: Jadedjo56
[This review was collected as part of a promotion.] The overall device itself is nothing short of spectacular! It's the perfect size and weight so it fits in your hand . The camera feature is by far my favorite the picture quality is crisp,clear, and vibrant. Videos are even better.as for the options to change your photos there is alot more than I recall any other phone having. MY favorite detail has to be Samsung AI, what an helpful feature to offer if you need assistance with just about anything its up to the challenge. It learns your characteristics as well and listens with precision to details..it is alpt of fun too. If you want to play games you picked the right device It holds so many more games in the gaming hub app that comes installed already ..awesome device ...I am still new to it but so far this couldn't get any better if they tried. There may be one small flaw and that would be with the so few options in app drawer spaces..that's about it for now I will add more at future time .thank you Samsung way to go. YOU DID IT AGAIN!!
Value
5
Response from Samsung USBy R&R, November 20, 2025
Ahoy Jadedjo56,
Thank you for such an enthusiastic and detailed review of the Galaxy A16 5G! The way you describe the camera as crisp, vibrant, and full of creative options perfectly captures what this device aims to deliver. Enhanced features are designed to support everything from productivity to fun, and it’s great to hear how naturally it integrates into your routines. The gaming hub and overall feel of the phone truly make it a strong everyday device. Your note about the app drawer is helpful insight as well. We appreciate you being part of the Samsung community.
Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for such an enthusiastic and detailed review of the Galaxy A16 5G! The way you describe the camera as crisp, vibrant, and full of creative options perfectly captures what this device aims to deliver. Enhanced features are designed to support everything from productivity to fun, and it’s great to hear how naturally it integrates into your routines. The gaming hub and overall feel of the phone truly make it a strong everyday device. Your note about the app drawer is helpful insight as well. We appreciate you being part of the Samsung community.
Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
There's so many great qualities about the galaxy16
on November 19, 2025
Posted by: Boss007
[This review was collected as part of a promotion.] The galaxy 16 is for one every tuff and the camera is bye far outstanding it gets very good service bye far the best phone I've ever had thank you galaxy products are the best out there today
Value
5
Response from Samsung USBy R&R, November 21, 2025
How is it going, Boss007,
Thank you for the love you’re showing the Galaxy A16 5G! The durability, strong camera performance, and dependable connectivity really make this device shine in everyday situations. Hearing that it’s one of the best phones you’ve ever had speaks volumes. We appreciate you being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for the love you’re showing the Galaxy A16 5G! The durability, strong camera performance, and dependable connectivity really make this device shine in everyday situations. Hearing that it’s one of the best phones you’ve ever had speaks volumes. We appreciate you being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone that I have ever had.
on November 19, 2025
Posted by: Shizzle
[This review was collected as part of a promotion.] The AI feature makes this phone a handheld super computer. It help me get through the day I have the Samsung pass that's just like Google.
Value
5
Response from Samsung USBy R&R, November 21, 2025
What’s up Shizzle,
Thank you for sharing how much you’re enjoying the Galaxy A16 5G. The smart features make the phone feel powerful and easy to use, and it’s great to hear how much it helps your daily life. Samsung Pass adding that extra layer of convenience shows how well everything works together. Thanks for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing how much you’re enjoying the Galaxy A16 5G. The smart features make the phone feel powerful and easy to use, and it’s great to hear how much it helps your daily life. Samsung Pass adding that extra layer of convenience shows how well everything works together. Thanks for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The best feature on this is when the camera zomes
on November 19, 2025
Posted by: Breanna
[This review was collected as part of a promotion.] This is one of the best phones that I have had in a while.I know I'm due for an upgrade but at the end of the day, the photo quality is great.I love it and it does me wonders.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I've been a samsung lover for three years now sams
on November 18, 2025
Posted by: Sambams
[This review was collected as part of a promotion.] I can't wait until I get the GalaxyAI Im going to love the large screen for my gaming
Value
5
Response from Samsung USBy R&R, November 21, 2025
Hello Sambams,
Thank you for your review and for being a Samsung fan for years. Your enthusiasm for the upcoming Galaxy AI on A series devices and the large display is inspiring, especially for gaming, where the A16 5G really excels with its screen size and smooth performance. We appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for your review and for being a Samsung fan for years. Your enthusiasm for the upcoming Galaxy AI on A series devices and the large display is inspiring, especially for gaming, where the A16 5G really excels with its screen size and smooth performance. We appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
great phone
on November 18, 2025
Posted by: david
from michigan
Expertise:Beginner
great phone for the price ! terrific support line !
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US