Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
5
I love all the features on this phone
on June 1, 2025
Posted by: DeltaDawn
[This review was collected as part of a promotion.] This is one of the best phones I think I have ever had I love all the features and it's easy to work with
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy phones only brand I use
on June 1, 2025
Posted by: Bugzy1618
[This review was collected as part of a promotion.] I have always used the Samsung Galaxy phone but 2 months ago my Galaxy A 25 broke due to money issues I got a Motorola phone I've now switched back and have the Galaxy A16 5g the screen size, quality, overall display is by far the best, sound quality is great you have more options with the Samsung Galaxy phone I will never switch to a different brand of phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice phone. Lags. Hopefully one ui 7 will speed
on June 1, 2025
Posted by: Jimmyg
[This review was collected as part of a promotion.] Great budget friendly phone
Nice display
Good feel
Nice display
Good feel
Value
3
Response from Samsung USBy R&R, June 2, 2025
Hi Jimmyg,
Thank you for sharing your experience with your Galaxy A16 5G. It’s great you are enjoying your Galaxy A16 5G overall. If you notice that your device is running slower than usual, please consider optimizing your phone with a Quick optimization. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears unnecessary items from memory, deletes unwanted files, scans for malware, and closes apps running in the background. Optimizing your phone is a quick and straightforward process. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. Discover how to keep your device running at top speed by visiting “Keep your Galaxy phone or tablet from slowing down with Device Care,” available at the link below. Thank you for reaching out. We appreciate you—enjoy your Samsung experience!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A16 5G. It’s great you are enjoying your Galaxy A16 5G overall. If you notice that your device is running slower than usual, please consider optimizing your phone with a Quick optimization. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears unnecessary items from memory, deletes unwanted files, scans for malware, and closes apps running in the background. Optimizing your phone is a quick and straightforward process. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. Discover how to keep your device running at top speed by visiting “Keep your Galaxy phone or tablet from slowing down with Device Care,” available at the link below. Thank you for reaching out. We appreciate you—enjoy your Samsung experience!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The sound and picture is good
on June 1, 2025
Posted by: ANNALUVDOVE
[This review was collected as part of a promotion.] Galaxy Ai is the best you have to try it! I GIVE IT A 5 STAR.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It could be better
on June 1, 2025
Posted by: Samsungfan
[This review was collected as part of a promotion.] The Samsung Galaxy A16 5G aims for budget-conscious users seeking 5G and a large AMOLED display. While it delivers on these core promises, it's quickly apparent that significant compromises were made, resulting in a "just okay" user experience.
A glaring weakness is the subpar graphics performance. Demanding games and even graphically rich applications struggle, exhibiting stuttering animations and noticeable frame drops. The integrated GPU is clearly underpowered, limiting enjoyment of mobile gaming or high-fidelity media. This graphical limitation directly contributes to the device's overall laggy performance. Navigating menus, switching apps, and typing often feel sluggish and unresponsive. While running Android 14 with One UI 6.1, the underlying hardware struggles to keep up, leading to frustrating delays that undermine the user experience.
Beyond performance, the Galaxy A16 5G suffers from limited options and a lack of polish. Customization choices within One UI 6.1 feel restricted compared to higher-tier Samsung devices, offering fewer personalization avenues. This extends to pre-installed apps and features, which, while functional, lack the refined feel found elsewhere. Samsung's commitment to software updates is a positive, but the core experience remains constrained by hardware limitations, preventing the software from truly shining.
Finally, the audio experience is poor. The single, downward-firing speaker produces tinny, distorted sound, especially at higher volume
A glaring weakness is the subpar graphics performance. Demanding games and even graphically rich applications struggle, exhibiting stuttering animations and noticeable frame drops. The integrated GPU is clearly underpowered, limiting enjoyment of mobile gaming or high-fidelity media. This graphical limitation directly contributes to the device's overall laggy performance. Navigating menus, switching apps, and typing often feel sluggish and unresponsive. While running Android 14 with One UI 6.1, the underlying hardware struggles to keep up, leading to frustrating delays that undermine the user experience.
Beyond performance, the Galaxy A16 5G suffers from limited options and a lack of polish. Customization choices within One UI 6.1 feel restricted compared to higher-tier Samsung devices, offering fewer personalization avenues. This extends to pre-installed apps and features, which, while functional, lack the refined feel found elsewhere. Samsung's commitment to software updates is a positive, but the core experience remains constrained by hardware limitations, preventing the software from truly shining.
Finally, the audio experience is poor. The single, downward-firing speaker produces tinny, distorted sound, especially at higher volume
Value
3
Response from Samsung USBy R&R, June 3, 2025
Thank you for sharing your thoughts, Samsungfan! We appreciate your detailed feedback-it’s what helps us grow and innovate. The Galaxy A16 5G is designed to provide essential features, including 5G connectivity and a large AMOLED display, making it a wise choice for users prioritizing performance and value. While preferences can vary, many users have found it to be a reliable daily driver. Thank you again for your detailed, thoughtful review. We value you as a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Features are amazing
on May 31, 2025
Posted by: Nikkiboo
[This review was collected as part of a promotion.] A1 is spot on and very spot on. The camara is clear so the pictures come out beautifully. The screen size is also a perfect fit. I'm loving all the perks that this phone has too offer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Large screen
on May 31, 2025
Posted by: Coryan
[This review was collected as part of a promotion.] The amoled screen is amazing! It displays colors beautifully!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung is great
on May 31, 2025
Posted by: Crodss
[This review was collected as part of a promotion.] The phone is the best I ever purchased ,I just want to say it is great 👍
Value
5
Written by a customer while visiting Samsung US