Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
2
Slow performance
on June 2, 2025
Posted by: Shadeslayer
[This review was collected as part of a promotion.] This phone is very slow and it's performance is poor. Some apps are slow to respond and the UI is also slow. If music is being played when the phone gets unlocked, it will cut in and out for at least 15 seconds or more.
Value
2
Response from Samsung USBy R&R, June 4, 2025
Thank you for sharing your experience with the Galaxy A16 5G. We appreciate your feedback on its performance. Your perspective helps us continue enhancing the user experience. The Galaxy A16 5G is designed for everyday reliability, featuring streamlined functions that support essential tasks, connectivity, and convenience. Thanks for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is pretty tough against drops .
on June 2, 2025
Posted by: Los2322
[This review was collected as part of a promotion.] I really like using the Gemini AI it simplifies life
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Phone review
on June 2, 2025
Posted by: Sbisbee
[This review was collected as part of a promotion.] This is the 1st android I havw had in a while. I think it stood up to the expectations I had. I am very pleased with the choice I made.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Camera quit working
on June 2, 2025
Posted by: Darlene
[This review was collected as part of a promotion.] I bought a galaxy A16 and I only had it for a month and the back camera quit working.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on June 2, 2025
Posted by: Martyhazel
[This review was collected as part of a promotion.] I love my new Galaxy a16. It's a perfect size. Lots of storage/ memory. The cameras are awesome. Very functional and easy to use. I could not be happier. I'm 100% recommend this phone. And the Gemini AI is fantastic.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really cool I don't have Galaxy AI
on June 2, 2025
Posted by: Coolkid01
[This review was collected as part of a promotion.] It's really good I don't have Galaxy AI but it wallpapers is luxury. The screen is good for watching Disney, & its clear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lots of storage and easy to use
on June 2, 2025
Posted by: MJ8171
[This review was collected as part of a promotion.] I use my phone for gaming mostly. It's got so much storage which makes it so much better and faster. I also take lots of pictures and this phone takes really great pictures that come out nice when I print them
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Overall a good phone
on June 2, 2025
Posted by: Joeandamy
[This review was collected as part of a promotion.] Overall it's a pretty decent Samsung phone for a good price. I mean the features that it has is awesome including the Galaxy AI features it has. They really do have a lot to offer on this phone. The only issue I've been having is that my phone does freeze a lot and won't load quick enough or the system UI crashes for some reason a lot. That's the only complaint I have with this phone so far over All I do like the phone and it is nice I would suggest someone to buy it especially at the price it comes in at.
Value
3
Response from Samsung USBy R&R, June 4, 2025
Hi there Joeandamy,
Thank you for sharing your experience with the Galaxy A16 5G. We are pleased to hear that you have been enjoying the phone and its smart features! While this model does not include Galaxy AI, it still offers a powerful and intuitive experience with clever optimizations that enhance everyday use. We appreciate your feedback regarding system responsiveness; your insights help us continually refine and improve the Galaxy experience for everyone. The A16 5G remains a popular choice for those seeking reliable performance and thoughtful design in a sleek, modern package. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G. We are pleased to hear that you have been enjoying the phone and its smart features! While this model does not include Galaxy AI, it still offers a powerful and intuitive experience with clever optimizations that enhance everyday use. We appreciate your feedback regarding system responsiveness; your insights help us continually refine and improve the Galaxy experience for everyone. The A16 5G remains a popular choice for those seeking reliable performance and thoughtful design in a sleek, modern package. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US