Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
4
Good phone, good features just a little slow
on October 14, 2025
Posted by: 1Lovesamsusung
[This review was collected as part of a promotion.] In my opinion it's great phone for the price. Not a phone for too much multitasking, as ram is limited.Samsung AI, although limited capabilities, works awesome. I would recommend this phone for someone just starting out.
Value
4
Response from Samsung USBy R&R, October 24, 2025
Hi 1Lovesamsusung,
Thank you for your valuable feedback on the Galaxy A16 5G. We're glad to hear you like the intuitive design and Awesome Intelligence features. This model offers a balanced performance, ideal for daily communication and creativity, highlighting Samsung's smarter technology. We appreciate your recommendation and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your valuable feedback on the Galaxy A16 5G. We're glad to hear you like the intuitive design and Awesome Intelligence features. This model offers a balanced performance, ideal for daily communication and creativity, highlighting Samsung's smarter technology. We appreciate your recommendation and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy A16
on October 14, 2025
Posted by: CYNSYMOM
[This review was collected as part of a promotion.] GALAXY AI IHAVENT TRIED USING IT YET BECAUSE THERE ARE SO MANY EXCITING FEATURES TO MY GAXALY A16. IVE ALWAYS OWN A GALAXY BUT NOT THAT I DONT HAVE TO USE MY LAOTOP FOR CERTAIN THINGS. THIS GALAXY I CAN USE FOR EVERYTHING. I LOVE ALL THE NEW FEATURES.MYs
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great things about it
on October 14, 2025
Posted by: Naughtymonkey1976
[This review was collected as part of a promotion.] For one it's a Galaxy! It also has gestures and motions and apps that other phones don't have. I've played around a little bit with the Galaxy AI feature it's pretty cool. But one thing that I don't understand about this particular version is because of some of the games that I'm trying to download are not compatible that's why I give it 4 out of 5 rating.
Value
4
Response from Samsung USBy R&R, October 24, 2025
Hey there Naughtymonkey1976,
Thank you for sharing your experience with the Galaxy A16 5G. It’s great to hear that the Galaxy AI and gesture features are making your daily use more convenient and creative. Your feedback on compatibility helps us keep improving performance across the wide range of apps Galaxy users enjoy. We appreciate you being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G. It’s great to hear that the Galaxy AI and gesture features are making your daily use more convenient and creative. Your feedback on compatibility helps us keep improving performance across the wide range of apps Galaxy users enjoy. We appreciate you being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on October 14, 2025
Posted by: Lonerebel
[This review was collected as part of a promotion.] I love the phone, im having problems with the interface maybe or the system UI. I love the features and if wasn't having system ui problems interference every 6 seconds would be great. I have tried clearing the cache but still not helping. My phone has been messed up since itspurchase in May 2025. . I have also tried troubleshooting with GalaxyAI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is perfect for my teenage son.
on October 14, 2025
Posted by: JF1991
[This review was collected as part of a promotion.] It allows me to stay in contact, implement parental controls, track his location, give him allowance and the freedom he's looking for while keeping my peace of mind. I am excited for the S25 for myself and look forward to whatever upgrade he gets when the time comes. Samsung galaxy has never failed me and I plan to continue to purchase their products for my family.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I truly enjoy my Samsung galaxy i have been using
on October 14, 2025
Posted by: Merritt4life5
[This review was collected as part of a promotion.] I love how i have somany options for thongs I use my every day phone for and all the new stuff that comes with it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is very upbeat and efficient Galaxy AI
on October 14, 2025
Posted by: Baesoojuicy
[This review was collected as part of a promotion.] Galaxy AI is very effective and helpful phone is upbeat and the software is fast and efficient
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Virtually Seamless
on October 14, 2025
Posted by: 121234
[This review was collected as part of a promotion.] The ease and speed of use, my Galaxy provides, is my favorite thing about it. Makes navigating thru apps a pleasant one, while feeling safe to do so. Instead of wanting to throw my phone. That's refreshing.
I'll ask Perplexity about Galaxy AI & be open and willing to give it a chance
Value
5
Written by a customer while visiting Samsung US