Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
5
This product has many, many features. Easy to use!
on June 8, 2025
Posted by: GlenGlade
[This review was collected as part of a promotion.] I use my Galaxy AI to find where I'm at. I am new to the Spokane area, and I would be lost without this. I use it every day, all day long for personal and business use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fast and reliable.
on June 8, 2025
Posted by: MrVA540
[This review was collected as part of a promotion.] A16 5g reached all my needs. Upgraded from a03 and the difference is night and day. Galaxy AI was a plus. Faster and reliable with the satisfaction I get for Upgrading.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Phone that git'er done
on June 8, 2025
Posted by: Lenasworld
[This review was collected as part of a promotion.] I use my Samsung for everything including the launch of my new small business it's versatile, the storage capacity is amazing and I have even used it a time or two to wrote a few scripts and finish coding a project when my computer went down on me and I had a deadline.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Worst phone i have had!
on June 7, 2025
Posted by: junk
from colorado
Expertise:Intermediate
I am very frustrated with this phone. I cannot drive more than 15 minutes before the phone goes into Dark mode because it gets too hot.
It asks for password verification at least daily - usually when I am driving.
Touch scree frequently seems to freeze up.
Unable to keep screen bright enough for me to use outside.
It asks for password verification at least daily - usually when I am driving.
Touch scree frequently seems to freeze up.
Unable to keep screen bright enough for me to use outside.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, June 9, 2025
Hello There,
Thank you for reaching out and sharing your experience with your Galaxy A16 5G. When you place your phone in direct sunlight while driving, it’s normal for it to warm up, and the screen may dim to protect the battery. Galaxy phones feature adjustable displays, enabling you to adjust the brightness according to your environment. If you find that your screen dims more frequently than you’d like, there are some helpful steps you can take. We recommend checking out the online resource titled “Stop the screen brightness from dimming on your Galaxy phone or tablet.”
Additionally, ensuring that your device’s software is up to date can significantly enhance its performance. To check for updates, swipe down from the top right corner of the screen using two fingers and tap the Settings icon. Then, navigate to Software Update or System Updates, as the terminology might vary between models. Tap on Download and Install, Check for system updates, or Check for software updates, depending on your carrier. If an update is available, it should begin downloading automatically, although you may need to select ‘Download now’ on some devices. For more details on maintaining your phone’s software, you can refer to “How to update your Galaxy phone or tablet.”
If you have any further questions, please don’t hesitate to contact our Samsung Support Team. We are always here to assist you. Thank you for choosing Samsung!
Stop the screen brightness from dimming on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003431/
How to update your Galaxy phone or tablet3
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with your Galaxy A16 5G. When you place your phone in direct sunlight while driving, it’s normal for it to warm up, and the screen may dim to protect the battery. Galaxy phones feature adjustable displays, enabling you to adjust the brightness according to your environment. If you find that your screen dims more frequently than you’d like, there are some helpful steps you can take. We recommend checking out the online resource titled “Stop the screen brightness from dimming on your Galaxy phone or tablet.”
Additionally, ensuring that your device’s software is up to date can significantly enhance its performance. To check for updates, swipe down from the top right corner of the screen using two fingers and tap the Settings icon. Then, navigate to Software Update or System Updates, as the terminology might vary between models. Tap on Download and Install, Check for system updates, or Check for software updates, depending on your carrier. If an update is available, it should begin downloading automatically, although you may need to select ‘Download now’ on some devices. For more details on maintaining your phone’s software, you can refer to “How to update your Galaxy phone or tablet.”
If you have any further questions, please don’t hesitate to contact our Samsung Support Team. We are always here to assist you. Thank you for choosing Samsung!
Stop the screen brightness from dimming on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003431/
How to update your Galaxy phone or tablet3
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great product!
on June 7, 2025
Posted by: Kinleysnana
[This review was collected as part of a promotion.] I've had my Samsung 16 5g for almost 2 months now an couldn't be happier with a product! Great service an using galaxy Ai to look up things is a awesome service with fast return of the topics I type in!! If I could rate it a 10 of 10 I would.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone yet
on June 7, 2025
Posted by: YourFriend
[This review was collected as part of a promotion.] This phone has amazing features including the long lasting battery life. If you're a busy person, this phone is for you.
On top of the long lasting battery this phone also captures amazing photos. The touchscreen is perfect for gaming and the quality of the videos are impeccable.
The Samsung A15 5G is the phone for you!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable Phone
on June 7, 2025
Posted by: Drewinsome
[This review was collected as part of a promotion.] 90hz screen is pretty nice and responds fast, it's definitely a phone I'd get and keep for the rest of and going onto 2025/26.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
A16 samsung galaxy 5g
on June 7, 2025
Posted by: BabyLove23
[This review was collected as part of a promotion.] My phone actually is really good with streaming the gaming, streaming videos , the volume is good quality. What I don't like about it is the fact it glitches and have to redo the video, game or what I'm looking up on the internet. I don't like the phone. If I had the chance, I'd be getting a better phone.
Value
1
Response from Samsung USBy R&R, June 9, 2025
Hey BabyLove23,
Thank you for sharing your experience with your Galaxy A16 5G! Your Galaxy smartphone includes a built-in feature in Device care, which provides the tools you need to keep your device running smoothly and optimize its performance. This feature enables you to quickly check your device’s battery, storage, memory, and security status. It can also perform automatic optimization checks to enhance your phone’s speed and functionality.
To give your device a quick boost, run an optimization check. Quick optimization identifies apps that consume excessive battery power, removes unnecessary items from your device’s memory, deletes unneeded files, and closes background apps to optimize device performance. To access this feature, go to Settings, swipe to the right, and tap on Device care. Then tap “Optimize now,” and finally press “Done.” You can run a manual optimization or set your device to optimize automatically once a day. Performing this check before gaming or web browsing can help ensure better performance by clearing out any background processes that may be consuming resources. If you have any questions or would like more information on optimizing your device, please refer to “Keep your Galaxy phone or tablet from slowing down with Device Care.” Thank you for your review! We appreciate your membership in the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A16 5G! Your Galaxy smartphone includes a built-in feature in Device care, which provides the tools you need to keep your device running smoothly and optimize its performance. This feature enables you to quickly check your device’s battery, storage, memory, and security status. It can also perform automatic optimization checks to enhance your phone’s speed and functionality.
To give your device a quick boost, run an optimization check. Quick optimization identifies apps that consume excessive battery power, removes unnecessary items from your device’s memory, deletes unneeded files, and closes background apps to optimize device performance. To access this feature, go to Settings, swipe to the right, and tap on Device care. Then tap “Optimize now,” and finally press “Done.” You can run a manual optimization or set your device to optimize automatically once a day. Performing this check before gaming or web browsing can help ensure better performance by clearing out any background processes that may be consuming resources. If you have any questions or would like more information on optimizing your device, please refer to “Keep your Galaxy phone or tablet from slowing down with Device Care.” Thank you for your review! We appreciate your membership in the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US