Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
2
Meh it's absolutely a dead let down
on June 9, 2025
Posted by: Squishy
[This review was collected as part of a promotion.] I have never really used Galaxy AI or AI in general not a big fan. But as far as the Samsung Galaxy a16 5G is concerned in my opinion it is not up to par compared to other technology that we have nowadays!! This phone doesn't even have the ability to use a wireless charger, a fast charge charger pad, has the worst technology I've seen in a very long time as far as streaming movies on Wi-Fi or not, and it's very glitchy!! I am absolutely let down by this phone and a lack of technology that it has along with the lack of abilities that it has installed in it. Whether I'm stream movies on Wi-Fi or not the movie Always ends up being very slow speed, the mouth movement and the words don't line up, or it becomes a very pixelated as if it's almost hesitant to work!! There are other things that I could speak on as far as the screen not always registering where you're touching or what you're touching whether you're even touching the screen nor does the finger sensor on the side for the biometrics. This phone is a complete let down and an ultimate failure in my opinion since the early 2000s especially for Samsung!!!!!!!!
Value
2
Response from Samsung USBy R&R, June 13, 2025
Hi Squishy,
Thank you for sharing your thoughts and experience with the Galaxy A16 5G. We understand your expectations for advanced features and want to emphasize that the Galaxy A16 5G is designed to deliver smart, streamlined performance for everyday users who value reliability, storage, and high-quality photos, all while enjoying robust connectivity. Although this model does not include Galaxy AI, it still benefits from Samsung’s thoughtful innovations, such as intuitive navigation, smart battery management, and optimized camera features, which help make your daily tasks easier. Many users find it to be a dependable choice for staying connected, capturing memories, and streaming on the go. Thank you for being a part of the Samsung family.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your thoughts and experience with the Galaxy A16 5G. We understand your expectations for advanced features and want to emphasize that the Galaxy A16 5G is designed to deliver smart, streamlined performance for everyday users who value reliability, storage, and high-quality photos, all while enjoying robust connectivity. Although this model does not include Galaxy AI, it still benefits from Samsung’s thoughtful innovations, such as intuitive navigation, smart battery management, and optimized camera features, which help make your daily tasks easier. Many users find it to be a dependable choice for staying connected, capturing memories, and streaming on the go. Thank you for being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone has everything you need for anything
on June 9, 2025
Posted by: smokey2345
[This review was collected as part of a promotion.] I use my A16 5G for every day job procedures I use it for my online banking it's also my business phone. I use it to play online casinos and also stream my wrestling PPLs once a month. I can do multiple tasks at the same time with my A16 5G. I can't wait to try the new galaxy AI I think it'll be better than what it's being put out to be.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy A16
on June 9, 2025
Posted by: Bigdaady23
[This review was collected as part of a promotion.] I used it to play games with it even my work plus get paid on it I love it thank you.
Value
5
Response from Samsung USBy R&R, June 9, 2025
What’s up Bigdaady23,
We love hearing from users like you! The Galaxy A16 5G excels in productivity and seamlessly transitions into an outstanding entertainment device right in the palm of your hand. We’re thrilled to hear it's making a positive impact for you. With its 5000mAh battery, you can accomplish more for a longer period. Thank you for your review. We appreciate your trust in Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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We love hearing from users like you! The Galaxy A16 5G excels in productivity and seamlessly transitions into an outstanding entertainment device right in the palm of your hand. We’re thrilled to hear it's making a positive impact for you. With its 5000mAh battery, you can accomplish more for a longer period. Thank you for your review. We appreciate your trust in Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
I love how colorful the screen is the colors are v
on June 9, 2025
Posted by: MRSurquhart01
[This review was collected as part of a promotion.] Galaxy my AI is really great I love it. There is so much you can do we ith it. I use my device all day everyday for music, work, and personal I use the calendar the wallet the camera which I believe is the best camera I have had. I always get Samsungs my next one I really want is the A36 5g the A16 5g is the closets to the s series flagship phone and I can afford it. It's great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on June 8, 2025
Posted by: Jsixx122
[This review was collected as part of a promotion.] This phone is great quality for yhe price!! The screen is amazing it's fast and has a lot of storage. Love it and the galaxy AI is saaaweeet
Value
5
Written by a customer while visiting Samsung US
Posted by: Naa ob
from Maryland
Expertise:Expert
Verified Purchase:Yes
This phone is the best!! The price was just right to gift it to my 80yr old mum. She is loving it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Awful phone
on June 8, 2025
Posted by: Izaackletke
[This review was collected as part of a promotion.] Phone was very poor in quality felt really cheap very un happy with purchase
Value
3
Response from Samsung USBy R&R, June 9, 2025
Hey Izaackletke,
Thank you for sharing your thoughts about your Galaxy A16 5G! We would love to learn more about your experience and explore ways to enhance your outlook on your device. We are here to listen to you. There are methods we can share that can make your Galaxy experience truly exceptional. Please contact our Samsung Support Team for further assistance. Thank you for being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts about your Galaxy A16 5G! We would love to learn more about your experience and explore ways to enhance your outlook on your device. We are here to listen to you. There are methods we can share that can make your Galaxy experience truly exceptional. Please contact our Samsung Support Team for further assistance. Thank you for being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My New Phone
on June 8, 2025
Posted by: Russell
[This review was collected as part of a promotion.] i lobe my new phone. I like how cheap it was but it's quality and performance is great!
Value
5
Written by a customer while visiting Samsung US