Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
5
Love this phones features and the design.
on June 9, 2025
Posted by: Nemostoner
[This review was collected as part of a promotion.] Love this phones features and the design it's Galaxy AI is Outstanding.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features.
on June 9, 2025
Posted by: Sj661i
[This review was collected as part of a promotion.] Work, shopping, and gaming. Plus more. This phone is my life and I'm sure appreciative.
Value
5
Response from Samsung USBy R&R, June 10, 2025
How is it going, Sj661i,
We’re thrilled to hear that the Galaxy A16 5G is performing well for you! With Samsung’s commitment to quality and innovation, it’s no surprise that this device is receiving such positive reviews. Designed to integrate seamlessly into your life, the Galaxy A16 5G aims to make everything easier, and we’re delighted that its features are exceeding your expectations. Thank you for sharing your experience with us. We’re happy to have you as part of the Samsung community!
-Ty
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We’re thrilled to hear that the Galaxy A16 5G is performing well for you! With Samsung’s commitment to quality and innovation, it’s no surprise that this device is receiving such positive reviews. Designed to integrate seamlessly into your life, the Galaxy A16 5G aims to make everything easier, and we’re delighted that its features are exceeding your expectations. Thank you for sharing your experience with us. We’re happy to have you as part of the Samsung community!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
THE BACKLIGHT IS PERFECT, BUT THE SCREEN ITSELF SU
on June 9, 2025
Posted by: Hlucality1
[This review was collected as part of a promotion.] I'm enjoying the features and overall functionality of the device. The hardware is new and modern, and the design is optimal. It fits very well in my hands; however, I'm not sure if that's why I keep dropping it or because I'm a bit clumsy.
I wish the screens were more durable, because cheaper models seem to break more easily. I'm thinking about a device that doesn't need all the features, like a case and a privacy screen? Earbuds or in-ear headphones are understandable, but the durability of the screen is troublesome. I use my device without a case or screen protector, so my screen cracked. It looks horrible, but to be fair, the usability and functionality of my device aren't affected. However it seemed to have happened the very first time I dropped it. I'm thinking maybe, DIAMOND SCREENS? OR MAYBE ADAMANTINUM? JUST A THOUGHT! Haha
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The device has so many options and features
on June 9, 2025
Posted by: Killerangel
[This review was collected as part of a promotion.] Well first off, the Galaxy AI does come quite handy, especially when I drive a lot daily.
I use my Galaxy A16 more for work and business, a little gaming and socializing. With both the Galaxy and Google store, I am able to use all the apps that I use from my laptop for work, all on my phone, along with access to all documents and photos I need in a snap. Whenever I come across a file I can't open, one of the app stores always has something I can download and use. The settings for keeping my phone clean of all items I don't need, and clearing cache without doing it myself, is also a favorite!!
I use my Galaxy A16 more for work and business, a little gaming and socializing. With both the Galaxy and Google store, I am able to use all the apps that I use from my laptop for work, all on my phone, along with access to all documents and photos I need in a snap. Whenever I come across a file I can't open, one of the app stores always has something I can download and use. The settings for keeping my phone clean of all items I don't need, and clearing cache without doing it myself, is also a favorite!!
Value
4
Response from Samsung USBy R&R, June 13, 2025
Hey there Killerangel,
Thank you for sharing your experience! It’s great to hear how the Galaxy A16 supports your day-to-day, from staying productive at work to enjoying some well-deserved downtime. While this device doesn’t feature Galaxy AI, it still delivers a smart, streamlined experience packed with practical tools that make multitasking feel effortless. Features like built-in storage management and seamless app access continue to make the A16 a reliable choice for users who want power and simplicity in one sleek package. If you’re looking for a dependable smartphone with everyday intelligence, the Galaxy A16 is a standout. Thanks for being part of the Samsung family. We’re glad you’re here.
-Ty
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Thank you for sharing your experience! It’s great to hear how the Galaxy A16 supports your day-to-day, from staying productive at work to enjoying some well-deserved downtime. While this device doesn’t feature Galaxy AI, it still delivers a smart, streamlined experience packed with practical tools that make multitasking feel effortless. Features like built-in storage management and seamless app access continue to make the A16 a reliable choice for users who want power and simplicity in one sleek package. If you’re looking for a dependable smartphone with everyday intelligence, the Galaxy A16 is a standout. Thanks for being part of the Samsung family. We’re glad you’re here.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Samsung phone best phone I had A16 5G
on June 9, 2025
Posted by: TonyAR45
[This review was collected as part of a promotion.] The phone I have in the Galaxy Samsung a16 is by far the best phone I've had ever and the quality and memories the hard drive the brain of the phone just works a thousand times faster than any of the other phones I've had in a long time and probably the best one at all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Affordable
on June 9, 2025
Posted by: Samsunglovr86
[This review was collected as part of a promotion.] Its a good soild phone has good standby time for battery life light in weight it just doesnt have nfc or biometric meaning finger print
Value
3
Response from Samsung USBy R&R, June 10, 2025
It’s great to hear from you, Samsunglovr86! Thank you for sharing your thoughts on your Galaxy A16 5G! It’s an impressive phone equipped with all the essentials to help you navigate your day. It’s compact, user-friendly, and very practical. Samsung Wallet is a secure digital wallet that allows you to conveniently store and access essential items, including credit cards, IDs, keys, tickets, and boarding passes. It utilizes Samsung Knox Vault technology to provide top-notch security for your personal information. The NFC feature is readily available, as is the fingerprint biometric option, which allows you to unlock your Galaxy device using your fingerprints. You can use fingerprint recognition to easily unlock the screen. Detailed instructions for setting up the fingerprint scanner can be found in the resource “Use the fingerprint sensor on your Galaxy phone or tablet.” Additional information about Samsung Wallet and NFC will also be shared. Thank you for your review. We truly value you as a Samsung customer.
Use the fingerprint sensor on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001613/
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
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Use the fingerprint sensor on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001613/
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Very happy with the features of this phone
on June 9, 2025
Posted by: SamsungLover
[This review was collected as part of a promotion.] I run door dash all day long on my phone as well as streaming heart radio to my carplay it has a long battery life and a lot of awesome features that will make anyone's day that much easier. The Samsung Ai feature is my favorite its clearr concise and does what u ask it. Very happy eithmy new Samsung phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not a good phone
on June 9, 2025
Posted by: Fursey
Not very happy with this phone. Very slow and at times unresponsive
Response from Samsung USBy R&R, June 10, 2025
Good day Fursey,
Thank you for reviewing the Galaxy A16 5G! We understand it can be frustrating when your phone isn’t performing at its best. We’d like to share some tips and tricks that can enhance your device experience. To monitor your device’s performance, utilize the Device Care feature. It provides valuable insights into your battery, storage, and RAM. You can also automatically optimize your phone or tablet for improved performance. The Quick Optimization feature boosts your device’s efficiency by identifying apps that consume excessive battery power. It clears unnecessary items from memory, removes unwanted files, scans for malware, and closes background apps. Optimizing your phone is straightforward. Go to Settings, swipe to the right, and tap Device Care. Then, select Optimize now and tap Done. For further guidance on keeping your phone responsive and fast, check out the article “Keep your Galaxy phone or tablet from slowing down with Device Care.” If you’re looking for additional tips and tricks, our Samsung Support Team is here to assist you. Thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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Thank you for reviewing the Galaxy A16 5G! We understand it can be frustrating when your phone isn’t performing at its best. We’d like to share some tips and tricks that can enhance your device experience. To monitor your device’s performance, utilize the Device Care feature. It provides valuable insights into your battery, storage, and RAM. You can also automatically optimize your phone or tablet for improved performance. The Quick Optimization feature boosts your device’s efficiency by identifying apps that consume excessive battery power. It clears unnecessary items from memory, removes unwanted files, scans for malware, and closes background apps. Optimizing your phone is straightforward. Go to Settings, swipe to the right, and tap Device Care. Then, select Optimize now and tap Done. For further guidance on keeping your phone responsive and fast, check out the article “Keep your Galaxy phone or tablet from slowing down with Device Care.” If you’re looking for additional tips and tricks, our Samsung Support Team is here to assist you. Thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US