Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
5
Great phone
on October 10, 2025
Posted by: WoodGirl
[This review was collected as part of a promotion.] The galaxy AI is awesome and is extremely helpful. Camera is high quality. Streaming is smooth with no pauses. Messaging and call to clear and concise.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This phone is a little buggy.
on October 10, 2025
Posted by: Moon3Alpha
[This review was collected as part of a promotion.] My Galaxy A16 was bought brand new but does not let me do all the functions my older phone allowed. This phone does not have the capabilities to allow Amazon Music and android auto for my car without freezing and shutting down.
Value
2
Response from Samsung USBy R&R, October 20, 2025
Hey Moon3Alpha,
Thank you for sharing your thoughts on your Galaxy A36 5G. Your feedback is invaluable to us and plays a crucial role in shaping the Samsung community. Charging isn't the most exciting aspect of a phone or tablet, but it's a vital one. You can charge your Galaxy device using any Samsung travel adapter, but charging speeds may vary depending on the charger. You should only use original Samsung travel adapters and USB cables with your phone or tablet. Also keep in mind there are different kinds of USB-C cables. If you’re unsure which USB Type C cable you have, it's most likely a 3A or 5A cable. Both types are capable of charging your devices as well as transferring data. However, 5A cables are thicker and able to carry more power. If you are in search of a new charger, please be sure to check out our online resource to ensure you get the right one for your device. We are honored to have you as a part of the Samsung community.
Wall chargers and charging your Samsung phone or tablet
https://www.samsung.com/us/support/answer/ANS10001612/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Galaxy A36 5G. Your feedback is invaluable to us and plays a crucial role in shaping the Samsung community. Charging isn't the most exciting aspect of a phone or tablet, but it's a vital one. You can charge your Galaxy device using any Samsung travel adapter, but charging speeds may vary depending on the charger. You should only use original Samsung travel adapters and USB cables with your phone or tablet. Also keep in mind there are different kinds of USB-C cables. If you’re unsure which USB Type C cable you have, it's most likely a 3A or 5A cable. Both types are capable of charging your devices as well as transferring data. However, 5A cables are thicker and able to carry more power. If you are in search of a new charger, please be sure to check out our online resource to ensure you get the right one for your device. We are honored to have you as a part of the Samsung community.
Wall chargers and charging your Samsung phone or tablet
https://www.samsung.com/us/support/answer/ANS10001612/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great potential!!!
on October 10, 2025
Posted by: Dageuz
[This review was collected as part of a promotion.] I use my A 16 5g for everything, from Galaxy AI and games to all my streaming needs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A16 5G
on October 10, 2025
Posted by: ABsdilemma
[This review was collected as part of a promotion.] It works great no problems with the phone I would recommend it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A16 5g phone
on October 10, 2025
Posted by: Soulcollecter
[This review was collected as part of a promotion.] I use my a16 for everything on a daily basis from news email watching YouTube and others to relaxing with music. I enjoy ask galaxy Ai questions to find answers
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome product galaxy Ai also rules
on October 10, 2025
Posted by: CASS674
[This review was collected as part of a promotion.] My Samsung rocks. Galaxy ai couldn't get any better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Comparable
on October 10, 2025
Posted by: Mikey9084
[This review was collected as part of a promotion.] Galaxy AI has helped me keep all of my stuff for work organized and helps me keep up with the "ever-changing" schedule. I couldn't ask for a more reliable assistant, I've been through many, and Samsung Wear ensures that I am always less than an ear shot away.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung phones are the best ever
on October 10, 2025
Posted by: Casper6442
[This review was collected as part of a promotion.] I use my device for streaming music videos and watching movies & football games
Value
5
Written by a customer while visiting Samsung US