Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Posted by: Ronan
from Sunny, SW
Expertise:Intermediate
Verified Purchase:Yes
Slightly larger than expected. Smooth screen. Too much bloatware.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
4
Response from Samsung USBy R&R, June 16, 2025
Hello there Ronan,
Thank you for sharing your thoughts on the Galaxy A16 5G. The size of the Galaxy A16 5G is designed to accommodate its impressive features, including a long-lasting 5000mAh battery. Galaxy phones and tablets are excellent for using apps; they allow you to browse and download a wide variety of applications tailored to your needs. You also have the option to uninstall or disable apps that you don’t use. By learning how to manage your apps, you can fully maximize your device’s potential. If you find any features or apps on your phone impractical, you can easily remove them. For more information on managing apps on your device, please visit our online resource titled “Manage apps on your Galaxy phone or tablet.” Thank you for your review. We appreciate your choice of innovation with Samsung!
Manage apps on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001912/
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your thoughts on the Galaxy A16 5G. The size of the Galaxy A16 5G is designed to accommodate its impressive features, including a long-lasting 5000mAh battery. Galaxy phones and tablets are excellent for using apps; they allow you to browse and download a wide variety of applications tailored to your needs. You also have the option to uninstall or disable apps that you don’t use. By learning how to manage your apps, you can fully maximize your device’s potential. If you find any features or apps on your phone impractical, you can easily remove them. For more information on managing apps on your device, please visit our online resource titled “Manage apps on your Galaxy phone or tablet.” Thank you for your review. We appreciate your choice of innovation with Samsung!
Manage apps on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001912/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Great phone for streaming!
on June 12, 2025
Posted by: Kingpoker4551
[This review was collected as part of a promotion.] This phone is so good for streaming, however, the Galaxy AI is so much better!
Value
4
Response from Samsung USBy R&R, June 21, 2025
Hi Kingpoker4551,
Thanks for sharing your experience! We’re thrilled to hear the Galaxy A16 5G is hitting the mark for your streaming needs. It’s built for smooth performance and vibrant visuals; perfect for entertainment on the go. And while Galaxy AI is available on select models, the A16 still offers smart, intuitive features that make everyday use feel effortless. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thanks for sharing your experience! We’re thrilled to hear the Galaxy A16 5G is hitting the mark for your streaming needs. It’s built for smooth performance and vibrant visuals; perfect for entertainment on the go. And while Galaxy AI is available on select models, the A16 still offers smart, intuitive features that make everyday use feel effortless. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great overall it has a few issues.
on June 12, 2025
Posted by: Treyday
[This review was collected as part of a promotion.] Phone is great has a few issues but over all an amazing phone it slows down and glitches out but other than that it's good!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the service and also it has a great camera
on June 12, 2025
Posted by: Playhouse
[This review was collected as part of a promotion.] I love the Galaxy AI it's really good and can actually help you with literally anything I love my Galaxy A16 5g
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A 16 5g
on June 12, 2025
Posted by: Linnybird
[This review was collected as part of a promotion.] I mainly use my phone for work I absolutely love this phone and highly recommend it got this phone about a month ago zero issues battery life is good, phone is responsive I only experience lag every once in a while (think it's more wifi related instead of phone related) durable I dropped my phone a couple times before I got my case and the screen didn't break or crack unlike other phones I've had. I've always been an android user and I will always choose a samsung phone over anyone else. I haven't tried the galaxy ai. Yet but interested In learning about it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Baby Galaxy A16
on June 12, 2025
Posted by: Scoobbie
[This review was collected as part of a promotion.] Happy that I trade my old Galaxy to this Galaxy A16 5G is great phone I stream movies helps me with navigation to work
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Disgusting performance. Absolutely nerve-racking.
on June 12, 2025
Posted by: Normal phone user
Expertise:Intermediate
This is the absolute slowest phone I've ever had. I cannot believe they're actually selling this thing to the public. If you care about your sanity at all, don't buy this phone. This thing has a hard time even playing videos normally. I've wasted a lot of money on things, but this is by far my biggest thing I regret purchasing.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R, June 13, 2025
Hi There,
Thank you for sharing your experience with us. We recognize that performance expectations are high, and we value feedback from users who have spent significant time using their devices. The Galaxy A16 5G is built to meet everyday needs, featuring 5G connectivity, dependable functionality, and a well-balanced design that has made it a favorite in the Galaxy A Series.
If you find your device is not performing at its best, a quick device optimization could enhance its performance. The Quick Optimization feature identifies apps that may be using excessive battery power and helps clear unnecessary items from memory, delete superfluous files, scan for malware, and close apps running in the background. Optimizing your phone is a simple and efficient process: just go to Settings, swipe to and select Device care, then tap Optimize now and conclude by tapping Done.
For more tips on enhancing your device's performance, feel free to explore the online resource titled “Keep your Galaxy phone or tablet from slowing down with Device Care.” Thank you for being a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your experience with us. We recognize that performance expectations are high, and we value feedback from users who have spent significant time using their devices. The Galaxy A16 5G is built to meet everyday needs, featuring 5G connectivity, dependable functionality, and a well-balanced design that has made it a favorite in the Galaxy A Series.
If you find your device is not performing at its best, a quick device optimization could enhance its performance. The Quick Optimization feature identifies apps that may be using excessive battery power and helps clear unnecessary items from memory, delete superfluous files, scan for malware, and close apps running in the background. Optimizing your phone is a simple and efficient process: just go to Settings, swipe to and select Device care, then tap Optimize now and conclude by tapping Done.
For more tips on enhancing your device's performance, feel free to explore the online resource titled “Keep your Galaxy phone or tablet from slowing down with Device Care.” Thank you for being a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely the perfect device.
on June 12, 2025
Posted by: Christopher
[This review was collected as part of a promotion.] My Galaxy A16 5G is absolutely exquisite in all that I do with it. It's fast when I stream my music and watch movies and play games.
The galaxies Ai is the best for all the details and assistance for all aspects of technology and the development of our own environment so I absolutely appreciate the Ai and the people who have made it possible to do more and get a better experience with the Galaxy A16 5G and the other devices that Samsung Galaxy has developed
Thank you for everything
Christopher
The galaxies Ai is the best for all the details and assistance for all aspects of technology and the development of our own environment so I absolutely appreciate the Ai and the people who have made it possible to do more and get a better experience with the Galaxy A16 5G and the other devices that Samsung Galaxy has developed
Thank you for everything
Christopher
Value
5
Written by a customer while visiting Samsung US