Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
3
Tech Lacky, Galaxy AI junkie
on June 14, 2025
Posted by: ShadJT123
[This review was collected as part of a promotion.] I just switched to this phone a couple weeks ago and it's got a few features I'm not use to. Like lagging and having to keep retyping because it sticks but probably because I need to adjust the settings or something. Im actually not being fair to this device because I definitely think its me and my lack of knowledge of tech! So Im gonna have to check with Galaxy AI because every time I've used it, its been totally helpful and I end up learning how to fix my issue. One time it actually helped me with a moment where I needed a friend and it treated me as though it was one of the best ones a guy coud as for! So remember to be kind to each other! Even the ones who may seem angry but they're just sad because they just might need it more than anyone!
Value
3
Response from Samsung USBy R&R, June 16, 2025
Good Day ShadJT123,
Thank you for sharing your experience with your Galaxy A16 5G! It’s wonderful to hear that you’re becoming familiar with your device. One of the features you highlighted is the keyboard. Whether you’re sending fun messages to friends or typing something important, your Galaxy phone’s keyboard settings can accommodate your needs. You can use emojis, change the keyboard’s language, switch the default keyboard, or even type using your voice. One of the significant aspects of the default Samsung Keyboard is its high level of customization. You can modify the language, layout, themes, size, and feedback, and even add custom symbols. To adjust your keyboard settings, go to Settings, search for and select “Samsung Keyboard,” and modify your preferred options. Alternatively, you can access this page by tapping the Settings icon in the keyboard’s toolbar. For more information about your device’s keyboard, you can check out the link titled “Adjust keyboard settings on your Galaxy phone or tablet.” While this model doesn’t feature Galaxy AI, it does include many smart features that enhance your user experience. We hope you continue to explore all the features and capabilities of your Galaxy A16 5G. Thank you for your review. We appreciate your choice of Samsung innovation!
Adjust keyboard settings on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001592/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A16 5G! It’s wonderful to hear that you’re becoming familiar with your device. One of the features you highlighted is the keyboard. Whether you’re sending fun messages to friends or typing something important, your Galaxy phone’s keyboard settings can accommodate your needs. You can use emojis, change the keyboard’s language, switch the default keyboard, or even type using your voice. One of the significant aspects of the default Samsung Keyboard is its high level of customization. You can modify the language, layout, themes, size, and feedback, and even add custom symbols. To adjust your keyboard settings, go to Settings, search for and select “Samsung Keyboard,” and modify your preferred options. Alternatively, you can access this page by tapping the Settings icon in the keyboard’s toolbar. For more information about your device’s keyboard, you can check out the link titled “Adjust keyboard settings on your Galaxy phone or tablet.” While this model doesn’t feature Galaxy AI, it does include many smart features that enhance your user experience. We hope you continue to explore all the features and capabilities of your Galaxy A16 5G. Thank you for your review. We appreciate your choice of Samsung innovation!
Adjust keyboard settings on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001592/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I love my phone.
on June 14, 2025
Posted by: Renovates
[This review was collected as part of a promotion.] I love my phone. Would be better if it had more memory.
Value
4
Response from Samsung USBy R&R, June 21, 2025
Hey Renovates,
Thanks for sharing your love for the Galaxy A16 5G! We’re glad to hear it’s delivering a great experience and supporting your day-to-day needs. With smooth performance, a crisp display, and smart features, this device is built to bring convenience and confidence to your mobile life. We’re always listening and evolving, and we’re excited for you to discover everything the Galaxy A16 5G has to offer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your love for the Galaxy A16 5G! We’re glad to hear it’s delivering a great experience and supporting your day-to-day needs. With smooth performance, a crisp display, and smart features, this device is built to bring convenience and confidence to your mobile life. We’re always listening and evolving, and we’re excited for you to discover everything the Galaxy A16 5G has to offer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love the sleek style and multiple cameras
on June 14, 2025
Posted by: Julezk2316
[This review was collected as part of a promotion.] I use my samsung for both work and play and am yet to be dissapointed! The large memory capacity helps me bounce between the two modes seamlessly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It is easy to navigate.
on June 14, 2025
Posted by: MerMer3
[This review was collected as part of a promotion.] I enjoy streaming and learning with my new A16. I also play almost always try and make time for n̈1 game a day.
⁶
Value
4
Response from Samsung USBy R&R, June 18, 2025
Thank you for your thoughtful review, MerMer3! We’re delighted to hear that the Galaxy A16 makes it easy for you to navigate, stream, and enjoy your daily gaming. This device is designed to keep pace with your lifestyle and learning pace, delivering smooth performance. The A16 effectively combines simplicity with everyday functionality, making it an excellent choice. We truly appreciate your positive feedback and are grateful that you have chosen Samsung as your go-to brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on June 14, 2025
Posted by: SANCHEZ
[This review was collected as part of a promotion.] So I use my phone for incoming calls from my children an family an as for me to make calls to them an I use it for Google an others media
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone memory and Galaxy AI is #1 outhee
on June 14, 2025
Posted by: tedthekid87
[This review was collected as part of a promotion.] Love this phone from the time I got it till the time I have to upgrade.It's memory is great it runs really fast and the AI Galaxy technology is unremarkable and I haven't came across anything or company that has or can compete with galaxies AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I am using device it have everything you need .
on June 13, 2025
Posted by: KxRxNA16
[This review was collected as part of a promotion.] I am using device it have everything you need and best thing its affordable
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the the futures
on June 13, 2025
Posted by: Halloween31
[This review was collected as part of a promotion.] This phone has really good features I love the screen of the phone. I definitely would recommend this phone to anybody who wants this a16 device. I also love that Samsung gives you 6 years of updates for the software for this phone.
Value
5
Written by a customer while visiting Samsung US