Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
2
I liked it at first but after a while it got slow
on October 10, 2025
Posted by: JayJay87
[This review was collected as part of a promotion.] The phone just wasn't fast enough for me after you use it for a while and put things on it got really slow so I had to go and upgrade to the s24 which I love
Value
2
Response from Samsung USBy R&R, October 16, 2025
Hey JayJay87,
Thank you for taking the time to share your experience with your Galaxy A16 5G. In our fast-paced world, we know that the speed of your device is important. What’s even better is that the A16 5G has features that go above and beyond to help keep your device running smoothly and keep up with you. Features such as optimizing your device in Settings give your device the boost it needs to get you through the day. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. There’s a really informative article on how to keep your device running smoothly linked below; it may even help you with your new Galaxy S24. We appreciate your feedback. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for taking the time to share your experience with your Galaxy A16 5G. In our fast-paced world, we know that the speed of your device is important. What’s even better is that the A16 5G has features that go above and beyond to help keep your device running smoothly and keep up with you. Features such as optimizing your device in Settings give your device the boost it needs to get you through the day. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. There’s a really informative article on how to keep your device running smoothly linked below; it may even help you with your new Galaxy S24. We appreciate your feedback. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
A solid budget phone with excellent battery life,
on October 10, 2025
Posted by: CosmosBarcelo
[This review was collected as part of a promotion.] Samsung Galaxy A16 – Quick Review
Pros:
✅ Long-lasting 5000 mAh battery (1–2 days of use)
✅ 6.7" Super AMOLED 90 Hz screen — bright and smooth
✅ Good main 50 MP camera in daylight
✅ 6 years of software updates (Android + One UI)
✅ Expandable storage & solid build for the price
Cons:
❌ Performance is average — basic gaming and multitasking only
❌ Base model’s 4 GB RAM can feel slow
❌ Low-light photos and extra lenses are weak
❌ Charger not included; 25 W charging only
❌ Plastic body, no wireless charging or 4K video
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Really cool phone minus the bad cord connections
on October 10, 2025
Posted by: GoodPhoneBoy
[This review was collected as part of a promotion.] Phone is great for use and just have to watch out for usb cord hacking of the device. Other than that believe the phone is cool to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
more than usual
on October 10, 2025
Posted by: Javiermdnz
[This review was collected as part of a promotion.] This product has everything essential and even a little more, whatever you need is there, of course, being a device of a not high range, its speed is not the best, however it is better than other devices of other brands of the same price
It is worth noting that its cameras have good resolution, its screen has good colors and good light, its battery performance is above average, the screen size, at least for me, is perfect; it is not small, nor too large to be able to handle it with one hand. Within all the good things it offers, the not so good thing that I have felt is its WiFi signal reception, but other than that, it seems to me to be quite remarkable in terms of quality/price.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I like the features that the a16 has
on October 10, 2025
Posted by: Konpleksone
[This review was collected as part of a promotion.] Galaxy AI goes emphasizes the best answers to my random questions
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My phone is awesome
on October 10, 2025
Posted by: KonKord
[This review was collected as part of a promotion.] Love this phone, great photos and more. Won't give it up and I do want a A1...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the way it works fast.
on October 10, 2025
Posted by: CN92762
[This review was collected as part of a promotion.] I use my device for everything. I watch movies, listen to music, shop, play games, record, and read books. I love my device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
NOT IMPRESSED
on October 10, 2025
Posted by: TECKCHIK
[This review was collected as part of a promotion.] This device is extremely slow. Anytime I search the web, I have to watch about 100 ads before I am able to find what I had searched for
Value
2
Response from Samsung USBy R&R, October 14, 2025
Hiya TECKCHIK,
Thank you for reaching out and sharing your experience with your Galaxy A16 5G. It can be frustrating if you are scrolling along and you notice your device just stops responding to your commands. With The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. Find out more about how to keep your device running smoothly by checking out the article linked below. When it comes to pop-up ads while on the internet, that is going to be primarily browser related. The pre-installed internet apps on your Galaxy phone have built-in browser tools you can turn on to block pop-ups from websites to avoid being bombarded by unwanted and suspicious ads when you surf the web. Please check out the link provided on how to manage pop up ads on your particular browser. Thank you for taking the time to write this review. We value the insights shared by our Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Manage pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10003384/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with your Galaxy A16 5G. It can be frustrating if you are scrolling along and you notice your device just stops responding to your commands. With The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. Find out more about how to keep your device running smoothly by checking out the article linked below. When it comes to pop-up ads while on the internet, that is going to be primarily browser related. The pre-installed internet apps on your Galaxy phone have built-in browser tools you can turn on to block pop-ups from websites to avoid being bombarded by unwanted and suspicious ads when you surf the web. Please check out the link provided on how to manage pop up ads on your particular browser. Thank you for taking the time to write this review. We value the insights shared by our Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Manage pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10003384/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US