Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
5
It's like a little mini computer that I can carry
on June 19, 2025
Posted by: Loveshoppe
[This review was collected as part of a promotion.] This phone has great quality it has great video great camera it stores multiple things at multiple files and it's extremely large on its space I'm extremely excited about this new phone of mine and I can enjoy it.
It's waterproof and I can go underwater and take pictures as long as I don't submerge it too long but it's great it's fantastic and it's fun
It's easy and simple and it's awesome
It's waterproof and I can go underwater and take pictures as long as I don't submerge it too long but it's great it's fantastic and it's fun
It's easy and simple and it's awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy A16 5G
on June 19, 2025
Posted by: T2theJ
[This review was collected as part of a promotion.] Galaxy A16
Haven't had a problem with it yet other then it's kinda hesitant to the touch or should I say it lags once in a while other then that it's a great phone
Haven't had a problem with it yet other then it's kinda hesitant to the touch or should I say it lags once in a while other then that it's a great phone
Value
4
Response from Samsung USBy R&R, June 20, 2025
Bonjour T2theJ,
Thank you for sharing your experience with the Galaxy A16 5G! It's wonderful to hear that you have had a positive impression of its overall performance and value. The Galaxy A16 5G is designed for daily reliability and essential functionality, so it's great to know it's providing a solid experience.
If you experience any hesitation while using your phone, it may be related to touch sensitivity. When there is no protective film on the screen, the touch sensitivity feature might cause the touchscreen to respond too sensitively, potentially leading to malfunctions. To disable the touch sensitivity feature, go to Settings, tap Display, and switch off the Touch sensitivity option.
For more information about touch sensitivity, please refer to the linked article below. Thank you for choosing Samsung!
Touchscreen issues on a Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10001974/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thank you for sharing your experience with the Galaxy A16 5G! It's wonderful to hear that you have had a positive impression of its overall performance and value. The Galaxy A16 5G is designed for daily reliability and essential functionality, so it's great to know it's providing a solid experience.
If you experience any hesitation while using your phone, it may be related to touch sensitivity. When there is no protective film on the screen, the touch sensitivity feature might cause the touchscreen to respond too sensitively, potentially leading to malfunctions. To disable the touch sensitivity feature, go to Settings, tap Display, and switch off the Touch sensitivity option.
For more information about touch sensitivity, please refer to the linked article below. Thank you for choosing Samsung!
Touchscreen issues on a Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10001974/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on June 19, 2025
Posted by: William
[This review was collected as part of a promotion.] The galaxy A16 is simple to get started and easy to use. It steps you thru quickly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 19, 2025
Posted by: Zone15nate
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy A16 for a while and here’s what I think. I appreciate the battery it easily gets through a full day. I appreciate the large screen. It's great watch movies and play games. The camera pictures are great. I use the phone for work, watching movies and games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the camera
on June 19, 2025
Posted by: MammaT
Its a great productand has lots o features that i still no nothing about i have to admit its hard for me to keep up with updates data all you have to do for matenance.Iv decided i was born at the wrong time
Response from Samsung USBy R&R, June 20, 2025
Howdy MammaT,
Thank you for sharing your thoughts on Galaxy A16 5G! We love that you're enjoying the triple stack camera system, featuring a 50MP main camera, as well as its packed features that you can enjoy and love. With so much innovation at your fingertips, it’s exciting to explore what your device can do, even if it takes a little time to get started. Whether it's staying connected, snapping a stunning photos, learning the ropes, your Galaxy A16 5G is built to keep up and grow with you. Discover more about the useful features of your Galaxy A16 5G by checking out the online article, “Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G.” Thanks for being part of the Samsung family.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on Galaxy A16 5G! We love that you're enjoying the triple stack camera system, featuring a 50MP main camera, as well as its packed features that you can enjoy and love. With so much innovation at your fingertips, it’s exciting to explore what your device can do, even if it takes a little time to get started. Whether it's staying connected, snapping a stunning photos, learning the ropes, your Galaxy A16 5G is built to keep up and grow with you. Discover more about the useful features of your Galaxy A16 5G by checking out the online article, “Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G.” Thanks for being part of the Samsung family.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Rocks!
on June 19, 2025
Posted by: RocknMySam
[This review was collected as part of a promotion.] I love samsung petiod..I always look for and purchase samsung and I have for years..the cameras always take the best pictures..the screen is always vivid when I'm playing my games..and of course I play music everywhere I go..it's like I have theme music everywhere I go..Galaxy AI is awesome..I know I can't go wrong with samsung..They Rock!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
So far so good
on June 19, 2025
Posted by: Staylow
[This review was collected as part of a promotion.] The phone is so far so good no complaints. Galaxy al is amazing too best thing ever
Value
4
Response from Samsung USBy R&R, July 11, 2025
Hiya Staylow,
Thank you for reaching out and sharing your experience with your Galaxy A16 5G! It’s wonderful to hear that you and your device are working together seamlessly, making it the perfect mobile companion. With a host of impressive innovative features designed to help you throughout your day, the Galaxy A16 5G truly stands out. The 5000 mAh battery provides peace of mind, ensuring you’ll be powered up whenever you need it. While this device may not have the full-scale setup of the Galaxy AI, it still offers excellent features, such as Gemini and Google Assistant, to enhance your user experience. We appreciate your glowing review and are thrilled to have you as part of the Samsung Team!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with your Galaxy A16 5G! It’s wonderful to hear that you and your device are working together seamlessly, making it the perfect mobile companion. With a host of impressive innovative features designed to help you throughout your day, the Galaxy A16 5G truly stands out. The 5000 mAh battery provides peace of mind, ensuring you’ll be powered up whenever you need it. While this device may not have the full-scale setup of the Galaxy AI, it still offers excellent features, such as Gemini and Google Assistant, to enhance your user experience. We appreciate your glowing review and are thrilled to have you as part of the Samsung Team!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has wonderful camera features.
on June 19, 2025
Posted by: BossBarbie
[This review was collected as part of a promotion.] Pretty good phone except it lags occasionally. Don't use much when it comes to AI but it definitely helps. 👍🏼
Value
4
Response from Samsung USBy R&R, June 19, 2025
Hey there BossBarbie,
Thank you for sharing your experience with the impressive camera and features of the Galaxy A16 5G. While this model does not have the full rollout of Galaxy AI, it does offer smart capabilities that significantly enhance your user experience, along with many other features to explore. The exceptional camera setup on the Galaxy A16 5G is genuinely remarkable. To learn more about the tips and camera settings, check out the online article linked below, titled "Use the Camera App on the Galaxy A16 5G, A26 5G, and A36 5G." This device is designed to capture life beautifully. Thank you for being part of the Samsung family.
Use the Camera app on the Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the impressive camera and features of the Galaxy A16 5G. While this model does not have the full rollout of Galaxy AI, it does offer smart capabilities that significantly enhance your user experience, along with many other features to explore. The exceptional camera setup on the Galaxy A16 5G is genuinely remarkable. To learn more about the tips and camera settings, check out the online article linked below, titled "Use the Camera App on the Galaxy A16 5G, A26 5G, and A36 5G." This device is designed to capture life beautifully. Thank you for being part of the Samsung family.
Use the Camera app on the Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US