Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
5
I like the fast connection between screens
on June 29, 2025
Posted by: Senpatt79
[This review was collected as part of a promotion.] The streaming speed on this phone is amazing. I can also watch all my shows with out buffering or interuptions.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device has everything I require.
on June 29, 2025
Posted by: MRMMMFM
[This review was collected as part of a promotion.] It has great ai I love all the help Ai gives me. It realllyhellps w/ my school and my research.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not satisfied screen problems
on June 29, 2025
Posted by: Bossamerica
[This review was collected as part of a promotion.] I have Samsung GalaxyAI 16 and i use it for emails ,streaming videoes and playing games also personal finance and school it could be better waiting to upgrade asap.
Value
3
Response from Samsung USBy R&R, July 2, 2025
Hola Bossamerica,
Thank you for sharing your experience with the Galaxy A16 5G! We love hearing how integral your device is to your daily life, whether it’s managing schoolwork, handling finances, enjoying your favorite entertainment, or staying connected. Your insights regarding the screen experience and performance are invaluable as we strive to enhance the blend of quality, reliability, and usability in our products.
Samsung devices feature customizable display settings, allowing you to tailor your experience to your preferences. From font size to overall screen scaling, you have the flexibility to create an optimal viewing environment that suits your needs. The screen on your Galaxy phone is designed for comfort and quality, and you have the option to fine-tune color settings and white balance for even greater satisfaction.
For tips on maximizing your device’s display capabilities, be sure to check out “Adjust your Galaxy phone or tablet’s display settings.” The link will be provided below. The Galaxy ecosystem is crafted to support your dynamic lifestyle, and we’re excited to be a part of your journey. We encourage you to continue exploring how Galaxy products can enhance your daily routines with confidence and ease. Thank you for being a valued member of the Samsung community!
Adjust your Galaxy phone or tablet's display settings
https://www.samsung.com/us/support/answer/ANS10001572/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Thank you for sharing your experience with the Galaxy A16 5G! We love hearing how integral your device is to your daily life, whether it’s managing schoolwork, handling finances, enjoying your favorite entertainment, or staying connected. Your insights regarding the screen experience and performance are invaluable as we strive to enhance the blend of quality, reliability, and usability in our products.
Samsung devices feature customizable display settings, allowing you to tailor your experience to your preferences. From font size to overall screen scaling, you have the flexibility to create an optimal viewing environment that suits your needs. The screen on your Galaxy phone is designed for comfort and quality, and you have the option to fine-tune color settings and white balance for even greater satisfaction.
For tips on maximizing your device’s display capabilities, be sure to check out “Adjust your Galaxy phone or tablet’s display settings.” The link will be provided below. The Galaxy ecosystem is crafted to support your dynamic lifestyle, and we’re excited to be a part of your journey. We encourage you to continue exploring how Galaxy products can enhance your daily routines with confidence and ease. Thank you for being a valued member of the Samsung community!
Adjust your Galaxy phone or tablet's display settings
https://www.samsung.com/us/support/answer/ANS10001572/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
This product has great features
on June 29, 2025
Posted by: HisTreNine
[This review was collected as part of a promotion.] So far the only thing I'm not to happy with is how slow my phone is even after all software updates it still lags pretty bad especially when I'm playing a game or watching something on my phone and I thought it might be my data but it's like that on wifi as well.
Value
2
Response from Samsung USBy R&R, July 2, 2025
Hi HisTreNine,
Thank you for sharing your candid experience with the Galaxy A16 5G. We’re delighted to hear that you appreciate its exceptional features and have highlighted areas where performance could be enhanced. The Galaxy lineup is designed to deliver robust speed for multitasking, gaming, and streaming, and your insights are invaluable in helping us strive for even higher standards. If you’re experiencing any slowdowns despite updates, it may be beneficial to clear the app cache. This simple step can refresh your apps by removing leftover files that might be affecting their performance. To do this, go to Settings, swipe to and tap on Apps, select the app you want to manage, then tap on Storage and choose Clear cache. For more detailed instructions, you can check the online resource “Clear the app cache and data on your Galaxy phone or tablet.” Your feedback motivates us to continuously improve our software and performance standards, ensuring a smoother user experience. We encourage you to keep exploring all the amazing features the Galaxy ecosystem offers to meet your everyday needs. Thank you for being an essential part of the Samsung community!
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your candid experience with the Galaxy A16 5G. We’re delighted to hear that you appreciate its exceptional features and have highlighted areas where performance could be enhanced. The Galaxy lineup is designed to deliver robust speed for multitasking, gaming, and streaming, and your insights are invaluable in helping us strive for even higher standards. If you’re experiencing any slowdowns despite updates, it may be beneficial to clear the app cache. This simple step can refresh your apps by removing leftover files that might be affecting their performance. To do this, go to Settings, swipe to and tap on Apps, select the app you want to manage, then tap on Storage and choose Clear cache. For more detailed instructions, you can check the online resource “Clear the app cache and data on your Galaxy phone or tablet.” Your feedback motivates us to continuously improve our software and performance standards, ensuring a smoother user experience. We encourage you to keep exploring all the amazing features the Galaxy ecosystem offers to meet your everyday needs. Thank you for being an essential part of the Samsung community!
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A16
on June 29, 2025
Posted by: Kiki2025
[This review was collected as part of a promotion.] Great Phone and picks up everywhere. No dropped calls and the camera is great too
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
ridiculously slow
on June 29, 2025
Posted by: Hananian
[This review was collected as part of a promotion.] The phone itself is good enough. Decent storage and usability. However, things like Galaxy AI and Content Manager are always running in the background.
Plus, there is a obvious delay in processing, to the point you have to wait long enough after tapping a button to wonder if it even read the tap.
Value
1
Response from Samsung USBy R&R, June 30, 2025
Thank you for sharing your experience with the Galaxy A16 5G, Hananian. It’s fantastic to hear that you appreciate the device’s storage capacity and usability. While this model does not feature Galaxy AI, it comes equipped with valuable smart capabilities through Gemini and the latest One UI 7.0 update, along with Google Assistant, to enhance your multitasking and overall performance. The Galaxy A16 5G is designed to deliver reliable and smooth performance for everyday tasks, ensuring a user-friendly experience you can rely on.
To monitor your device’s performance effectively, utilize the Device Care feature, which offers insights into your battery, storage, and RAM. You can effortlessly optimize your phone or tablet for improved performance. The Quick Optimization feature can enhance your device’s efficiency by identifying apps that consume excessive battery power. It also removes unnecessary items from memory, clears out unneeded files, scans for malware, and closes inactive apps running in the background.
Optimizing your phone is a quick and simple process. Go to Settings, swipe to Device Care, tap Optimize now, and then tap Done. For additional tips on maintaining your device at optimal performance, be sure to check out the online article “Keep your Galaxy phone or tablet from slowing down with Device Care.” It’s inspiring to see how Galaxy devices help people stay connected and organized, making life just a little easier.
Keep your Galaxy phone or tablet from slowing down with Device Carehttps://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
To monitor your device’s performance effectively, utilize the Device Care feature, which offers insights into your battery, storage, and RAM. You can effortlessly optimize your phone or tablet for improved performance. The Quick Optimization feature can enhance your device’s efficiency by identifying apps that consume excessive battery power. It also removes unnecessary items from memory, clears out unneeded files, scans for malware, and closes inactive apps running in the background.
Optimizing your phone is a quick and simple process. Go to Settings, swipe to Device Care, tap Optimize now, and then tap Done. For additional tips on maintaining your device at optimal performance, be sure to check out the online article “Keep your Galaxy phone or tablet from slowing down with Device Care.” It’s inspiring to see how Galaxy devices help people stay connected and organized, making life just a little easier.
Keep your Galaxy phone or tablet from slowing down with Device Carehttps://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome for me
on June 29, 2025
Posted by: Brandonvexclusive
[This review was collected as part of a promotion.] Great to be a member and to have a brand new phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone works perfectly it's to easy for me to
on June 29, 2025
Posted by: Ilovereadying
[This review was collected as part of a promotion.] I don't like galaxy A16 because I've been used to phones for uears
Value
3
Response from Samsung USBy R&R, June 30, 2025
Hi Ilovereadying,
Thank you for sharing your perspective on the Galaxy A16 5G. It’s great to know you found the phone works perfectly, even if the simplicity feels a bit different from what you’re used to. The Galaxy A16 is designed to deliver a smooth, user-friendly experience while still providing the powerful features you expect from Samsung. Your thoughts help us continue improving how our devices balance simplicity and performance to meet diverse user preferences. We hope you’ll keep discovering how the Galaxy A16 can support your everyday needs seamlessly. Thanks for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your perspective on the Galaxy A16 5G. It’s great to know you found the phone works perfectly, even if the simplicity feels a bit different from what you’re used to. The Galaxy A16 is designed to deliver a smooth, user-friendly experience while still providing the powerful features you expect from Samsung. Your thoughts help us continue improving how our devices balance simplicity and performance to meet diverse user preferences. We hope you’ll keep discovering how the Galaxy A16 can support your everyday needs seamlessly. Thanks for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US