Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
3
Meh; you get what you pay for so it is what it is.
on July 6, 2025
Posted by: MayhemSim
[This review was collected as part of a promotion.] The hardware can run android 14+,
The current hardware isn't exactly fully capable running the software smoothly.
The current hardware isn't exactly fully capable running the software smoothly.
For it being a lower shelved model the performance is mediocre, the hardware can run the software however there's big latency and lags pretty often.
Other then the few quarks with the hardware struggling to keep up it's a good phone.
Value
3
Response from Samsung USBy R&R, July 9, 2025
Ahoy MayhemSim,
Thank you for sharing your perspective on the Galaxy A16 5G. We appreciate knowing that the device’s overall functionality is meeting your basic needs, while you’ve also highlighted the experience with performance during more demanding tasks. The good thing is that the Galaxy A16 5G is compatible with the latest Samsung One UI 7 update, which may improve your device’s performance. Your device is also aligned to receive Security Updates for the next 7 Years. For improved day-to-day functionality, consider a quick optimization, especially before heavy usage, such as streaming or gaming. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. More information about the One UI 7 update and the enhancements to your device will be provided below, along with tips on how to keep your device running smoothly. Your observations help us better understand how users interact with different models across the Galaxy line. It’s our mission to provide a reliable and accessible smartphone experience, and your feedback helps us improve future products. We’re grateful to have you as part of the Samsung family and value you sharing your experience.
Samsung One UI 7 on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10004612/
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your perspective on the Galaxy A16 5G. We appreciate knowing that the device’s overall functionality is meeting your basic needs, while you’ve also highlighted the experience with performance during more demanding tasks. The good thing is that the Galaxy A16 5G is compatible with the latest Samsung One UI 7 update, which may improve your device’s performance. Your device is also aligned to receive Security Updates for the next 7 Years. For improved day-to-day functionality, consider a quick optimization, especially before heavy usage, such as streaming or gaming. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. More information about the One UI 7 update and the enhancements to your device will be provided below, along with tips on how to keep your device running smoothly. Your observations help us better understand how users interact with different models across the Galaxy line. It’s our mission to provide a reliable and accessible smartphone experience, and your feedback helps us improve future products. We’re grateful to have you as part of the Samsung family and value you sharing your experience.
Samsung One UI 7 on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10004612/
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Simply the best
on July 6, 2025
Posted by: ForTheLuvOfSAMSUNG
[This review was collected as part of a promotion.] My Samsung A16 (5G) is a great addition to my Samsung collection. While the ZFold5 is my primary phone, I use my A16 for playing my games. The functionality is impressive, easy to operate and fun to navigate. Would definitely recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Getting better every time.
on July 6, 2025
Posted by: Speedyspud25
[This review was collected as part of a promotion.] So the galaxy ai is pretty on point. It does have it's quirks. But, as we know, it's all about learning the program and working with it. The phone itself runs smooth has a large screen, easy navigation and is light. Over all it's a solid device. I am giving it a 4 star rating because when I got the phone it took a day extra to get the phone case. No big deal , I thought, until I forgot it was in my back pocket and sat down on my couch. The pressure was just enough to put a single hairline Crack through my screen. It is what it is either way the phone over allcis worth it and affordable to say the least. I would recommend this phone for sure
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This has been one of my all time favorite phones.
on July 6, 2025
Posted by: scooney512
[This review was collected as part of a promotion.] I absolutely love the Galaxy AI on this phone. AI has truly made life easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on July 6, 2025
Posted by: Kmatth4892
[This review was collected as part of a promotion.] I use my device for streaming and reading kindle. I love how fast and easy plus all the themes I can use on my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My phone is awesome
on July 6, 2025
Posted by: Jesse9287
[This review was collected as part of a promotion.] I love my.phine and the galaxy ai is amazing its not slow its affordable a unit works great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use and discover new features!*
on July 6, 2025
Posted by: JermDroid
[This review was collected as part of a promotion.] I use Galaxy AI to search in my daily routines and everyday life knowledge. My device helpse with school and other tasks everyday, I LOVE it! I get excited to wake up everyday just to use my device, Samsung has pretty good features, thanks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My first galaxy love it
on July 5, 2025
Posted by: Cyclops42o
[This review was collected as part of a promotion.] My first galaxy love it easy to learn and understands how's a great picture takes great photos and videos the Galaxy's Ai works good learns habits pretty quickly over all very happy with it
Value
5
Written by a customer while visiting Samsung US