Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
5
All samsung devices are awesome.
on September 30, 2025
Posted by: YOUWISH27
[This review was collected as part of a promotion.] I use my phone daily and i use it for gaming, youtube, videos, school and everyday shopping.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone just as Nice as some expensive phone
on September 30, 2025
Posted by: kadosbet
[This review was collected as part of a promotion.] Love the galaxy Al helps me with looking into more detail about things I'm searching for
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great for a lower class budget phone
on September 30, 2025
Posted by: Tntroxel85
[This review was collected as part of a promotion.] Many lag issues in prior budget models with this model tho it was always fast to load and didn't freeze offten. I it came with plenty of storage and m3mory and I love the one UI framework on Samsung devices I'm glad thdt this phone wasn't lacking any such features I just wish it featured "Galaxy AI"
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The products had great features
on September 30, 2025
Posted by: BlkDiamond
[This review was collected as part of a promotion.] I use my phone for everything . I love Samsung items. Nothing like it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on September 30, 2025
Posted by: Princessfeather9
[This review was collected as part of a promotion.] I love the new feature galaxy a1. It helps me get things done so fast. This phone is amazing for a cheap price. Please don't hesitate to check it out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's great overall
on September 30, 2025
Posted by: Mamakat7829
[This review was collected as part of a promotion.] I like galaxy Ai I really like all the features I tend to love Samsung galaxy products in general.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. Fast and takes great pics
on September 30, 2025
Posted by: GabzSan9161975
[This review was collected as part of a promotion.] Galaxy AI is fast, smart and convenient. It's knowledge is incredible. Works on the spot every time. I would highly recommend the Galaxy A16 to everyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Charging issues
on September 30, 2025
Posted by: Technopro
[This review was collected as part of a promotion.] My galaxy ai is awesome but I also have issues charging my galaxy A16
Value
3
Response from Samsung USBy R&R, October 1, 2025
Greetings Technopro, Thank you for contacting us and sharing your experience with your Galaxy A16 5G. If your device struggles to hold a charge or turns off after only a few minutes, the battery is probably the concern. Make sure you're using an authentic Samsung charging cable and adapter for optimal charging. Additionally, see the online guide linked below for tips on ensuring your device charges properly. Our Samsung Support Team is ready to assist you—please reach out to one of our experts for further help. We're here to support you. Thank you for choosing Samsung! Galaxy phone or tablet is not staying on or holding a charge
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
-Ty
Samsung Support
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https://www.samsung.com/us/support/troubleshooting/TSG01001407/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US