Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
4
Works great for what I need it to do
on September 28, 2025
Posted by: SassyMandisa
[This review was collected as part of a promotion.] I use my phone for work and play and I've always been a galaxy girl because they work best and have great features
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product is equipped with a fingerprint sensor
on September 29, 2025
Posted by: Andyfrew662
[This review was collected as part of a promotion.] I enjoy a Samsung phone especially the galaxy series. I use my galaxy to do allot of downloads and music...
I am able to talk to my galaxy on a daily basis by asking questions..
I am able to talk to my galaxy on a daily basis by asking questions..
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I'm totally infatuated with my new device!
on September 29, 2025
Posted by: SINdee
[This review was collected as part of a promotion.] I'm totally in love with my new a16. It is much more than I'd hoped for! Every time I use it I find another satisfying feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Menu set up an Arrangements is very simple to navi
on September 29, 2025
Posted by: Madmoney1
[This review was collected as part of a promotion.] Smooth moving device good signal fast for my usage and galaxy ai is amazing and fast!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung review
on September 29, 2025
Posted by: Fairyqueenxena
[This review was collected as part of a promotion.] Love Gemini al assists and everythingabout my a16 5g
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It a budget phone
on September 29, 2025
Posted by: Tempest
[This review was collected as part of a promotion.] It runs well and it good for it price to prefromance
Value
3
Response from Samsung USBy R&R, September 30, 2025
Hi Tempest, Thank you so much for reaching out and sharing your experience with your Galaxy A16 5G! We're happy to hear it’s helping you stay productive and entertained every day. We truly appreciate your kind review and are grateful that you’ve chosen Samsung as your trusted brand. -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on September 29, 2025
Posted by: Kandi84
[This review was collected as part of a promotion.] I love my device how when I'm laying my games the graphic is awesome I love my sound quality I also love my Samsung pass feature n how I can link it to my bank account n use tap pay with my device all around its a great device to have i also like the Glaxay AI feature as well n I would recommend it to others.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worse samsung phones ive ever owned
on September 29, 2025
Posted by: Linnybird
from Wenatchee wa
Expertise:Intermediate
Let me start off by saying this is the first samsung phone I have ever hated with a passion! First the phone keeps crashing its slow very laggy can't listen to music and do anything else otherwise the phone has a mental break down and stops working Secondly in order for my wifi calling to work whenever I reconnect to wifi I have to restart my phone every single time and when I restart my phone I then get a system ui isnt working code pop up and my phone is useless for about 10 minutes I bought my phone brand new has always been in a case and taken care of I dont have a ton of games I have I think 2 games the phone constantly over heats camera quality isnt the worse but it isn't amazing very disappointed in this phone I am unfortunately stuck with this stupid phone till I can afford a new one dont buy this phone
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R, September 30, 2025
Hi Linnybird, Thank you for updating us on your Galaxy A16 5G. We’re glad to help you troubleshoot and enhance your device experience. If you use your device frequently, remember to close apps you're not actively using. Also, perform regular device optimization to keep everything running smoothly when switching between apps. If possible, enable Wi-Fi calling mode, which makes updating your settings easier. Ensure your Wi-Fi network is compatible with your device and recognizes it when connected. Most importantly, keep your device updated, as many concerns can be resolved with a software update. More information on device maintenance and updates is linked below. Thank you for your review. We appreciate you choosing Samsung as your preferred brand. How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
https://www.samsung.com/us/support/answer/ANS10002027/
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US