Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
5
Best Phone Ever
on July 12, 2025
Posted by: ReddGreen
[This review was collected as part of a promotion.] I just love Samsung phones! I've had many but the A16 takes the cake. It has a smooth quality and makes my days all the more better! It fits so many photos and apps so the storage is like no other. Also, so many options for a personalized experience to make a phone fit your personality! When in doubt try the Galaxy A16, promise you'll love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome product
on July 12, 2025
Posted by: Queen305
[This review was collected as part of a promotion.] This product is awesome! It has amazing features and so many things to make it easier to communicate. Definitely recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery drains fast and runs slow sometimes
on July 12, 2025
Posted by: jmaec27
[This review was collected as part of a promotion.] I use my phone for everything and the fact that it periodically freezes and the battery drains very fast kinda sucks. Other than that it's a nice phone, decent size and durable
Value
3
Response from Samsung USBy R&R, July 17, 2025
Hey jmaec27,
Thank you for sharing your experience with your Galaxy A16 5G. If you ever notice your device slowing down, it could be a sign of several different reasons. Sometimes, it means there’s an update ready, or maybe a quick cleanup could help improve performance. The Quick Optimization feature is designed to boost your device’s speed by identifying apps that consume excessive battery, clearing unnecessary files, scanning for malware, and closing background-running apps. Optimizing your phone is simple and quick; go to Settings, swipe to and tap Device Care, then tap Optimize Now and Done. For more tips, check out the online article, “Keep your Galaxy phone or tablet from slowing down with Device Care.” We truly appreciate your feedback and are glad to have you as a valued member of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with your Galaxy A16 5G. If you ever notice your device slowing down, it could be a sign of several different reasons. Sometimes, it means there’s an update ready, or maybe a quick cleanup could help improve performance. The Quick Optimization feature is designed to boost your device’s speed by identifying apps that consume excessive battery, clearing unnecessary files, scanning for malware, and closing background-running apps. Optimizing your phone is simple and quick; go to Settings, swipe to and tap Device Care, then tap Optimize Now and Done. For more tips, check out the online article, “Keep your Galaxy phone or tablet from slowing down with Device Care.” We truly appreciate your feedback and are glad to have you as a valued member of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Babycakez69
on July 12, 2025
Posted by: Babygurls
[This review was collected as part of a promotion.] To be honest still learning how to operate my new A165G and don't have time to take pics or video of how phone is doing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone review
on July 12, 2025
Posted by: Lomonade
[This review was collected as part of a promotion.] The phone preforms as expected for the price paid.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Pretty good
on July 12, 2025
Posted by: Bxbykxydx
[This review was collected as part of a promotion.] I bought a Samsung Galaxy A16 5G and I love it. Its large, vibrant display is perfect for streaming and browsing. The battery lasts all day, and the camera captures good photos in daylight. Overall, a reliable, budget-friendly smartphone with great features for everyday use. I highly recommend it.
Value
3
Response from Samsung USBy R&R, July 14, 2025
What’s up Bxbykxydx,
Thank you for the excellent review of your Galaxy A16 5G. We’re delighted to hear that your device meets your daily needs. The immersive 6.7-inch display enhances every detail, making it perfect for streaming your favorite content or reviewing photos taken with the triple-camera system. We are thrilled that you are enjoying the quality of your Galaxy A16 5G. Thank you for your feedback, and we appreciate you being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for the excellent review of your Galaxy A16 5G. We’re delighted to hear that your device meets your daily needs. The immersive 6.7-inch display enhances every detail, making it perfect for streaming your favorite content or reviewing photos taken with the triple-camera system. We are thrilled that you are enjoying the quality of your Galaxy A16 5G. Thank you for your feedback, and we appreciate you being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has grate features + Galaxy AI is per
on July 12, 2025
Posted by: CaliCal
[This review was collected as part of a promotion.] The Galaxy AI is an amazing idea I also love the camera
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Samsung Galaxy A16 5G
on July 12, 2025
Posted by: Trbl89
[This review was collected as part of a promotion.] The Samsung Galaxy a16 5G is a decent phone for the a model Galaxy phones. I am enjoying the AI features in the latest updates it has become more user friendly. The phone itself could use more processing speed or the ability to allocate some of the space used for Ram to a micro SD card to get better processing speed instead of the only option that it has and the limited amount of space that you can allocate towards that in the system settings I use the phone mainly for gaming and social media and this is by far one of these slowest phones I have used all in all everything other than the speed for a gamer the phones not bad at all
Value
2
Response from Samsung USBy R&R, July 14, 2025
Hey Trbl89,
Thank you for sharing your thoughts about the Galaxy A16 5G! It’s fantastic to hear that you’re taking advantage of the device’s impressive smart features like Gemini and Google Assistant. If you need more storage space, consider using a microSD card to keep your photos, files, and documents organized. For those seeking enhanced performance, RAM Plus could be an excellent solution. This feature allows you to allocate some of your phone’s storage to create up to 8GB of virtual memory.
To enable RAM Plus, head over to Device care, select Memory, and toggle on RAM Plus. You can then choose the amount of GB you wish to allocate and tap Restart when prompted to apply your settings. For additional details, don’t miss the resource titled “Keep your Galaxy phone or tablet from slowing down with Device Care” linked below. We appreciate your thoughtful review, and thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts about the Galaxy A16 5G! It’s fantastic to hear that you’re taking advantage of the device’s impressive smart features like Gemini and Google Assistant. If you need more storage space, consider using a microSD card to keep your photos, files, and documents organized. For those seeking enhanced performance, RAM Plus could be an excellent solution. This feature allows you to allocate some of your phone’s storage to create up to 8GB of virtual memory.
To enable RAM Plus, head over to Device care, select Memory, and toggle on RAM Plus. You can then choose the amount of GB you wish to allocate and tap Restart when prompted to apply your settings. For additional details, don’t miss the resource titled “Keep your Galaxy phone or tablet from slowing down with Device Care” linked below. We appreciate your thoughtful review, and thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US