Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
5
Phone has great features, good for gaming, music
on July 14, 2025
Posted by: NaptownKing
[This review was collected as part of a promotion.] Galaxy AI is awesome, great features and just all around great product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a great AI feature
on July 14, 2025
Posted by: Trishbnntt51
[This review was collected as part of a promotion.] This product has a great camera and a wonderful AI feature. And the phone also works very well with all if it texting and you can get single about anywhere you go. I love that it doesn't drop calls and it is very easy to work and easy to download apps of your choice and it doesn't go nuts like other divices do. I love this model, just really want to upgrade to a Zflip or Zfold but always will love Samsung devices.
Thank you,
Trish...
Trish...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This product is the absolute worst phone
on July 14, 2025
Posted by: Dissatisfiedtomax
[This review was collected as part of a promotion.] I love my samsung phones, I've tried others but always went back, until this one. I regret getting it. It's slow and most of the features are either non existent or something you would expect if you used an older model. The camera is terrible, it doesn't have wireless charging, even though the ram says a good number you wouldn't know it because not even have used half it slowed down to where I have to constantly restart it, delete things I use or just doesn't allow the apps to load. The only thing I like about this phone is that the finger print area is on the side and not on the screen making it easier to unlock things without having to fumble around. If I could afford to buy a new phone this one would have been in the trash by now.
Value
1
Response from Samsung USBy R&R, July 16, 2025
Hello there,
We appreciate your taking the time to share a detailed account of your experience with the Galaxy A16 5G. Featuring a 6.7-inch Super AMOLED 1080p immersive display, equipped with an Exynos 1330 chipset supporting up to 4GB of RAM and an option for RAM Plus, along with expandable storage and a 5000 mAh battery to support your daily activities. Furthermore, you can receive up to seven years of security updates, demonstrating the device's durability and long-term reliability. Additionally, with the new One UI 7.0 update, the device has a refreshed appearance, including redesigned applications, the Now bar feature, and an improved notification and status bar. Performance enhancements and interface improvements have been made, along with numerous new features to explore. The device encompasses all essential functions to maintain productivity and entertainment. We value your feedback, which will be shared as we continue to innovate and enhance your experience. Thank you for your review. We are pleased to have you as a long-standing Samsung user.
-Ty
Samsung Support
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We appreciate your taking the time to share a detailed account of your experience with the Galaxy A16 5G. Featuring a 6.7-inch Super AMOLED 1080p immersive display, equipped with an Exynos 1330 chipset supporting up to 4GB of RAM and an option for RAM Plus, along with expandable storage and a 5000 mAh battery to support your daily activities. Furthermore, you can receive up to seven years of security updates, demonstrating the device's durability and long-term reliability. Additionally, with the new One UI 7.0 update, the device has a refreshed appearance, including redesigned applications, the Now bar feature, and an improved notification and status bar. Performance enhancements and interface improvements have been made, along with numerous new features to explore. The device encompasses all essential functions to maintain productivity and entertainment. We value your feedback, which will be shared as we continue to innovate and enhance your experience. Thank you for your review. We are pleased to have you as a long-standing Samsung user.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3
I don't really like this phone.
on July 14, 2025
Posted by: Lilyblu
[This review was collected as part of a promotion.] I use it for texting, phone calls and watching YouTube.
Value
3
Response from Samsung USBy R&R, July 14, 2025
Good day Lilyblu,
Thank you for sharing how your Galaxy A16 5G has been working for you. It’s an excellent phone for staying connected with friends and family, wherever you are, thanks to 5G connectivity, making every contact just a fingertip away. With the 6.7-inch Super AMOLED immersive display, you can get lost in every detail on your device. We thank you for your review. Thank you for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing how your Galaxy A16 5G has been working for you. It’s an excellent phone for staying connected with friends and family, wherever you are, thanks to 5G connectivity, making every contact just a fingertip away. With the 6.7-inch Super AMOLED immersive display, you can get lost in every detail on your device. We thank you for your review. Thank you for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I used Samsung over the years A21 A23 A14 A15 A23
on July 14, 2025
Posted by: Chillycole
[This review was collected as part of a promotion.] Never mind because my phone review was just now deleted.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best android phone I've ever owned.
on July 14, 2025
Posted by: ScorpionGodKing
[This review was collected as part of a promotion.] The Galaxy AI is great when it comes to troubleshooting your android device.
I use my samsung galaxy a 16 5 g phone to watch videos, search the web, and listen to music.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This productis underrated.
on July 14, 2025
Posted by: Legacy
[This review was collected as part of a promotion.] I absolutely love this device when it comes to weight and durability. I stream on different platforms on social media platforms and it definitely makes a difference when the device is compatible.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is better than most I have owned
on July 13, 2025
Posted by: GreatA16
[This review was collected as part of a promotion.] The 📸 on this phone is nice. Not sure about the AI havent used it. Not really sure if it has it. Its fast considering. Even tho it has esim. I was told that its not supported by the phone service I have. So I'll just have to wait until I get a newer one. I will upload a photo I took in the dark.
Value
5
Written by a customer while visiting Samsung US