Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
2
Disappointed
on July 15, 2025
Posted by: LuvAngel
[This review was collected as part of a promotion.] This device lags sooooo much. It is very aggravating. Galaxy A1 pops up too much for me.
Value
2
Response from Samsung USBy R&R, August 5, 2025
How is it going LuvAngel,
Thanks so much for sharing how things are going with your Galaxy A15 5G! To help keep your device in tip-top shape, the Device care feature can be really useful. It gives you a quick look at your battery, storage, and RAM, and even lets you automatically optimize your phone or tablet for better performance. If you're experiencing some lag, be sure to check out the article “Keep your Galaxy phone or tablet from slowing down with Device Care,” which offers helpful tips for smooth operation. You can also learn how to easily disable apps you don’t need by visiting the article, “Access and organize the apps on your Galaxy phone.” All the links are provided below. Thanks again for your review — we truly appreciate you choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Access and organize the apps on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001342/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks so much for sharing how things are going with your Galaxy A15 5G! To help keep your device in tip-top shape, the Device care feature can be really useful. It gives you a quick look at your battery, storage, and RAM, and even lets you automatically optimize your phone or tablet for better performance. If you're experiencing some lag, be sure to check out the article “Keep your Galaxy phone or tablet from slowing down with Device Care,” which offers helpful tips for smooth operation. You can also learn how to easily disable apps you don’t need by visiting the article, “Access and organize the apps on your Galaxy phone.” All the links are provided below. Thanks again for your review — we truly appreciate you choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Access and organize the apps on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001342/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Gets the jobs done but overall pretty mediocre dev
on July 15, 2025
Posted by: Enicma97
[This review was collected as part of a promotion.] he Samsung Galaxy A16 5G is generally considered a good budget phone, offering a balance of features and affordability. It has a large, bright display, solid battery life, and handles everyday tasks smoothly. However, its performance can be underwhelming for demanding users, and its design and materials are basic.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product is great for music videos games
on July 15, 2025
Posted by: Freaky
[This review was collected as part of a promotion.] This is a great phone can watch movies listing to music mirror it to my truck and watch movies listing to music any things you want
Value
4
Response from Samsung USBy R&R, July 17, 2025
Hello There,
Thank you so much for sharing how things are going with your Galaxy A16 5G! It’s wonderful to hear that the upgraded 6.7" Super AMOLED display with Vision Booster, is making streaming your favorite shows and movies even more immersive. The Dolby Atmos sound system delivers theater-quality audio directly on your device. With Android Auto, you can easily connect to your car and access the SmartThings app, how exciting! We're really glad you're making the most of all the features your Galaxy A16 5G has to offer. Thanks for being a valued part of the Samsung Team!
Connect your Galaxy phone or tablet to a car
https://www.samsung.com/us/support/answer/ANS10002837/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Message
Thank you so much for sharing how things are going with your Galaxy A16 5G! It’s wonderful to hear that the upgraded 6.7" Super AMOLED display with Vision Booster, is making streaming your favorite shows and movies even more immersive. The Dolby Atmos sound system delivers theater-quality audio directly on your device. With Android Auto, you can easily connect to your car and access the SmartThings app, how exciting! We're really glad you're making the most of all the features your Galaxy A16 5G has to offer. Thanks for being a valued part of the Samsung Team!
Connect your Galaxy phone or tablet to a car
https://www.samsung.com/us/support/answer/ANS10002837/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Message
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 15, 2025
Posted by: Whitey2005
[This review was collected as part of a promotion.] Love the picture quality and video quality and great features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This galaxy has very good quality and reception.
on July 14, 2025
Posted by: Tommyk47
[This review was collected as part of a promotion.] The galaxy ai is very awesome and helps with ideas I come up with. She is very helpful.
Value
5
Response from Samsung USBy R&R, July 16, 2025
Hi and thanks for your review, Tommyk47,
Thank you so much for sharing your update on your Galaxy A16 5G! The 6.7" screen is truly designed to catch your eye with its bright and vivid details, making every view and game so enjoyable. With Vision Booster, you get ultra-clear, smooth experiences no matter where you are, thanks to up to 800 nits of brightness. The new 25W Super Fast Charging quickly powers up your device, and the 5000 mAh battery is ready to keep up with all your adventures throughout the day. While this model doesn’t feature the full Galaxy AI layout, its smart features are designed to provide a fantastic user experience. Gemini, the AI model, offers helpful capabilities, whether you’re asking questions, exploring creative ideas, or even inventing recipes. It’s great to hear it’s already been a useful tool for you. We truly appreciate your feedback, and thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing your update on your Galaxy A16 5G! The 6.7" screen is truly designed to catch your eye with its bright and vivid details, making every view and game so enjoyable. With Vision Booster, you get ultra-clear, smooth experiences no matter where you are, thanks to up to 800 nits of brightness. The new 25W Super Fast Charging quickly powers up your device, and the 5000 mAh battery is ready to keep up with all your adventures throughout the day. While this model doesn’t feature the full Galaxy AI layout, its smart features are designed to provide a fantastic user experience. Gemini, the AI model, offers helpful capabilities, whether you’re asking questions, exploring creative ideas, or even inventing recipes. It’s great to hear it’s already been a useful tool for you. We truly appreciate your feedback, and thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
My new Samsung galaxy A16 Review
on July 14, 2025
Posted by: KaliTech
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy A16 for a while now, and overall, it’s a solid phone—especially for its price point. But there are definitely some things I like and a couple I don’t.
What I Like:
Battery Life: This phone lasts all day with no problem. I can use it for social media, music, videos, and texting without needing to constantly recharge.
Display: The screen is clear and bright, and it’s a good size for watching videos or browsing.
Performance: It handles everyday apps smoothly—no major lag, even with multiple apps running.
Camera: Pretty decent in good lighting. Photos come out clear and colorful, and it has some fun editing features built in.
What I Don’t Like:
No Headphone Jack: One of the biggest downsides for me. I really miss having a regular audio jack. Not everyone uses Bluetooth earbuds, and I feel like this was a step back.
Low-light Camera: The camera struggles in darker settings, which is common for budget phones.
Storage: You’ll probably need a memory card if you take a lot of pics or download big apps.
Speaker: It works fine but isn’t super loud or high quality—better with headphones or a speaker.
Overall:
The Samsung Galaxy A16 is a great budget phone for everyday use. It’s reliable, has a good battery, and looks nice. But if you’re someone who still likes using wired headphones, the lack of a headphone jack might be frustrating. Still, for the price, it holds up well.
The Samsung Galaxy A16 is a great budget phone for everyday use. It’s reliable, has a good battery, and looks nice. But if you’re someone who still likes using wired headphones, the lack of a headphone jack might be frustrating. Still, for the price, it holds up well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Everything at my fingertips
on July 14, 2025
Posted by: Selfpassion
[This review was collected as part of a promotion.] Awesome gaming and photos and all the above i recommended to everyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung
on July 14, 2025
Posted by: Grannys8
[This review was collected as part of a promotion.] Wow I love my Samsung so much. But I do not go anywhere without it. It is so easy. For me to use and I enjoy using it. I don't have problems with it. I love different Samsung phones, but I think the Galaxy's are the best sthank you Samsung for Making such wonderful products
Value
5
Written by a customer while visiting Samsung US