Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
4
Great Camera
on July 15, 2025
Posted by: TexRose4ever
[This review was collected as part of a promotion.] Love the Galaxy AI. More than not right info. I play games non-stop. Graphics are really cool. Streaming movies is a breeze. Everything about this phone is still better than my last Galaxy. Yes, I love Samsung Galaxy phones. Easy to use and pretty easy to find what you're looking for. Still exploring new things this phone has. Sometimes I get lost and sidetracked because so much is new. It's just a great phone no matter what.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
It is Allie and lags alot
on July 15, 2025
Posted by: Shansclever
[This review was collected as part of a promotion.] I don't like this phone. It is slow, i have to reset it all the time.
Value
3
Response from Samsung USBy R&R, July 16, 2025
Good day Shansclever,
Thanks for sharing your thoughts on the Galaxy A16 5G. If your phone slows down or lags occasionally, it might be time to optimize it. The Quick optimization feature improves performance by identifying power-hungry apps, clearing unnecessary memory and files, scanning for malware, and closing background apps. It's quick and simple: go to Settings, select Device care, tap 'Optimize now,' and then tap Done. This process acts as a quick cleanup, removing clutter so you can focus on what matters. It's a good idea to do this daily, after heavy use, or before intensive tasks. For more tips on keeping your phone running smoothly, check out “Keep your Galaxy phone or tablet from slowing down with Device Care.” We appreciate your review and are glad to have you in the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
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Thanks for sharing your thoughts on the Galaxy A16 5G. If your phone slows down or lags occasionally, it might be time to optimize it. The Quick optimization feature improves performance by identifying power-hungry apps, clearing unnecessary memory and files, scanning for malware, and closing background apps. It's quick and simple: go to Settings, select Device care, tap 'Optimize now,' and then tap Done. This process acts as a quick cleanup, removing clutter so you can focus on what matters. It's a good idea to do this daily, after heavy use, or before intensive tasks. For more tips on keeping your phone running smoothly, check out “Keep your Galaxy phone or tablet from slowing down with Device Care.” We appreciate your review and are glad to have you in the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
The product has some great features but moves slow
on July 15, 2025
Posted by: Jazzypooh
[This review was collected as part of a promotion.] The galaxy AI has great features but sometimes move slow or will blank off the screen you where on it has like a glich
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is so easy to use!!
on July 15, 2025
Posted by: Karmaluvsu69
[This review was collected as part of a promotion.] The Galaxy A16 is my new phone, and it has been super easy to learn to use. It even came with the cord I needed to transfer my apps and data from my old phone. I am also now experiencing this new AI information. The AI info combined with some investigating on my own is making the use of my new phone fun, awesome, and not a headache. Great job, Samsung!
Value
5
Response from Samsung USBy R&R, July 15, 2025
Hi there Karmaluvsu69,
Thank you so much for sharing such a wonderful review of your experience with the Galaxy A16 5G! We love hearing that our goal of providing an out-of-this-world experience is coming true for you. With smart features and enhancements like Gemini, the Awesome Intelligence really shines, and it's fantastic to know you’re getting the full benefit. We’re glad transferring your information from your old device was smooth and easy, especially with the help of the Samsung Smart Switch app. We hope you continue to enjoy all the amazing features your Galaxy A16 5G offers; there’s so much to explore! If you ever want to dive into everything your device can do, be sure to check out “Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G.” Thank you for being a valued part of the Samsung Galaxy family; we truly appreciate you!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thank you so much for sharing such a wonderful review of your experience with the Galaxy A16 5G! We love hearing that our goal of providing an out-of-this-world experience is coming true for you. With smart features and enhancements like Gemini, the Awesome Intelligence really shines, and it's fantastic to know you’re getting the full benefit. We’re glad transferring your information from your old device was smooth and easy, especially with the help of the Samsung Smart Switch app. We hope you continue to enjoy all the amazing features your Galaxy A16 5G offers; there’s so much to explore! If you ever want to dive into everything your device can do, be sure to check out “Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G.” Thank you for being a valued part of the Samsung Galaxy family; we truly appreciate you!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Just as good as the S series!
on July 15, 2025
Posted by: HarleyKay8199
[This review was collected as part of a promotion.] I've always had a Samsung Galaxy S series phone as long as I can remember. Never thinking of getting the next newest Galaxy S phone until mine completely starts lagging or not doing what I want it to but doing whatever it wants. This time, I couldn't get my Galaxy S and was told the Galaxy A series are exactly like the S series, just more affordable than the S series. Still hesitate, thinking I know cheaper doesn't always mean it'll still function like a more expensive one, and hearing my Grandpa say "remember one thing as you go through life and you'll never have to make a decision on choosing anything again, and that is "YOU GET WHAT YOU PAY FOR!" And that means cheap is cheap and higher priced is longer life!"
I of course chose the Samsung Galaxy A16 5G!! And I couldn't be any happier with this A16 than I would be if I'd gotten the S25. Samsung has kept the operation, speed, quality, sound, agility they always have with every other phone I've had through the beginning of cell phones. Samsung kept all the higher priced qualities of the scientific series phones when developing the A series phones for lower prices. I love the speed when browsing, storage space is great, using my phone for my online courses or call of duty model don't matter which picture is sharp and flow of class or play is smooth as always. Vibrant colors for work or play, the front and back cameras take lively vibrant clear focused pictures even selfies are clear and vibrant.
I of course chose the Samsung Galaxy A16 5G!! And I couldn't be any happier with this A16 than I would be if I'd gotten the S25. Samsung has kept the operation, speed, quality, sound, agility they always have with every other phone I've had through the beginning of cell phones. Samsung kept all the higher priced qualities of the scientific series phones when developing the A series phones for lower prices. I love the speed when browsing, storage space is great, using my phone for my online courses or call of duty model don't matter which picture is sharp and flow of class or play is smooth as always. Vibrant colors for work or play, the front and back cameras take lively vibrant clear focused pictures even selfies are clear and vibrant.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome 👌 I love ❤️ it
on July 15, 2025
Posted by: Diamondgiovanni
[This review was collected as part of a promotion.] AI is awesome 👌 👏!! The phone has lots of fun things to explore 😀
Value
5
Response from Samsung USBy R&R, July 15, 2025
Hola Diamondgioavanni,
It’s wonderful to hear how much you love your Galaxy A16 5G! You’re absolutely right; there is so much for you to discover and enjoy. Whether you’re sending emails, reviewing important documents, watching your favorite online videos, or capturing special moments with the triple-stack camera, your device has it all. The smart features, especially with Awesome Intelligence like Gemini, make your AI experience truly enjoyable. If you're interested in exploring more about what your Galaxy A16 5G can do, be sure to check out the online resource, “Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G.” Thanks for being a valued part of the Samsung family!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
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It’s wonderful to hear how much you love your Galaxy A16 5G! You’re absolutely right; there is so much for you to discover and enjoy. Whether you’re sending emails, reviewing important documents, watching your favorite online videos, or capturing special moments with the triple-stack camera, your device has it all. The smart features, especially with Awesome Intelligence like Gemini, make your AI experience truly enjoyable. If you're interested in exploring more about what your Galaxy A16 5G can do, be sure to check out the online resource, “Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G.” Thanks for being a valued part of the Samsung family!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Good works as should but sometimes a little slow
on July 15, 2025
Posted by: Fudgepopgirl
[This review was collected as part of a promotion.] Device is big and works as it should just slower at times
Value
4
Response from Samsung USBy R&R, July 15, 2025
Hiya Fudgepopgirl,
Thank you so much for reaching out and sharing your experience with the Galaxy A16 5G! We’re glad to hear that your device is working great for you. If you notice your phone slowing down occasionally, don’t worry, we might have an easy fix. You may see some hesitation if multiple apps are open or after heavy use. That’s a good time to give your phone a quick boost. Using the Quick Optimization feature can help by detecting apps that drain the battery and removing unnecessary files and background apps. It's quick and simple to do! Just go to Settings, tap on Device care, then tap Optimize now, and finish with Done. For more helpful tips on keeping your device running smoothly, check out “Keep your Galaxy phone or tablet from slowing down with Device Care.” And if you need more assistance, our Samsung Support Team is always ready to help. We appreciate having you as part of the Samsung community!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Thank you so much for reaching out and sharing your experience with the Galaxy A16 5G! We’re glad to hear that your device is working great for you. If you notice your phone slowing down occasionally, don’t worry, we might have an easy fix. You may see some hesitation if multiple apps are open or after heavy use. That’s a good time to give your phone a quick boost. Using the Quick Optimization feature can help by detecting apps that drain the battery and removing unnecessary files and background apps. It's quick and simple to do! Just go to Settings, tap on Device care, then tap Optimize now, and finish with Done. For more helpful tips on keeping your device running smoothly, check out “Keep your Galaxy phone or tablet from slowing down with Device Care.” And if you need more assistance, our Samsung Support Team is always ready to help. We appreciate having you as part of the Samsung community!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
4
This has good feature that e fun to work
on July 15, 2025
Posted by: DeannaPerigo
[This review was collected as part of a promotion.] I use my Samsung device for personal use a for employment
Value
4
Written by a customer while visiting Samsung US