Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
4
First Samsung phone
on July 25, 2025
Posted by: Courtney
[This review was collected as part of a promotion.] I am very impressed with my Samsung Galaxy A16 5G The camera pictures are excellent. Really love the magic editor feature with the AI Gemini. There is one thing that I dislike about my Samsung Galaxy A16 5G is that I have to have the same notification sound for my text messages for my Gmail for my games. The same sound! I feel like I'm constantly checking my phone and I think it's a text message but know if it's a game or I think it's an email and it's a text message or I think it's any game and it's neither. I don't understand why I can't have a separate notification sound for my Gmail and a separate notifications and for my text message and separate ones for my games.
Value
4
Response from Samsung USBy R&R, July 25, 2025
Hi Courtney! Thanks so much for sharing your experience with the Galaxy A16 5G. It’s wonderful to hear that this is your first Samsung phone, and it’s great to know it’s making such a positive impression. The Galaxy A16 5G is packed with fantastic features, from its crisp camera to smart editing tools like AI-powered options that help your photos look amazing with ease. We understand how much personalized notifications matter, especially when you’re managing emails, games, and messages. Your feedback highlights how customizable sound alerts can make everyday life more convenient. Samsung is constantly working to enhance your user experience, and input from wonderful users like you helps us improve even more. Welcome to the Samsung family. Here’s to exploring all the great things your device can do!
-Ty
Samsung Support
smsng.us/Samsung-Support
-Ty
Samsung Support
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Sons phone
on July 24, 2025
Posted by: Mom1234
[This review was collected as part of a promotion.] We upgraded my son's phone in May to A16 and it's so worth the cost. He loves the video and gaming on it. No to mention it's got all the storage he could need. This kid loves downloading games and hasn't had to delete any of them. Which was a major issue with his last phone. Overall all great phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very reliable, pretty solid dependable phone
on July 24, 2025
Posted by: Lovethisphone
[This review was collected as part of a promotion.] I l9ve this new phone. I had a blu view and this phone is di much faster, clearer, and volume is great. It also connects to my other devices so much easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Camera, screentime
on July 24, 2025
Posted by: Shawty
[This review was collected as part of a promotion.] I love using the Galaxy product
I love the 5g
I love Samsung
I love the 5g
I love Samsung
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has more features than other watches
on July 24, 2025
Posted by: Tknavel78
[This review was collected as part of a promotion.] The Galaxy AI is great to help solve homework problems. I use it all the time and it really helps. I would recommend this phone to anyone.
Value
5
Response from Samsung USBy R&R, July 24, 2025
Hello Tknavel78,
We're thrilled to hear you’re loving your Galaxy A16 5G! Each feature is thoughtfully crafted to serve you better, and knowing it's making a positive impact truly brightens our day. Although this model hasn't yet received the complete Galaxy AI rollout, it still offers many clever features to enhance your experience, such as Gemini and Google Assistant. We really appreciate you sharing your Galaxy story with us.
Inspired by you, powered by Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We're thrilled to hear you’re loving your Galaxy A16 5G! Each feature is thoughtfully crafted to serve you better, and knowing it's making a positive impact truly brightens our day. Although this model hasn't yet received the complete Galaxy AI rollout, it still offers many clever features to enhance your experience, such as Gemini and Google Assistant. We really appreciate you sharing your Galaxy story with us.
Inspired by you, powered by Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A 16 samsung galaxy
on July 24, 2025
Posted by: Theresonlyone
[This review was collected as part of a promotion.] This overall is a great phone.Wonderful picture fast, I love it.I definitely recommend and thank you for your service
Value
5
Response from Samsung USBy R&R, July 24, 2025
Hi Theresonlyone
It’s always wonderful to hear about how well a device like the Galaxy A16 5G performs! Whether it’s the speed, camera, or stylish design, you deserve technology that truly matches your expectations. We're grateful to have you as a Galaxy enthusiast, and your recommendation means a lot to us!
Excellence meets innovation with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It’s always wonderful to hear about how well a device like the Galaxy A16 5G performs! Whether it’s the speed, camera, or stylish design, you deserve technology that truly matches your expectations. We're grateful to have you as a Galaxy enthusiast, and your recommendation means a lot to us!
Excellence meets innovation with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The samsung galaxy A sixteen is in a league of it'
on July 24, 2025
Posted by: KingRB
[This review was collected as part of a promotion.] "Galaxy AI" my galaxy A16 very easy to use.
Especially battery life excellent.
Is real good commerce exceptional camera.
Especially battery life excellent.
Is real good commerce exceptional camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Galaxy A16 5G
on July 24, 2025
Posted by: Neenerd
[This review was collected as part of a promotion.] Great phone. Great camera. Love the Galaxy AI feature.
Value
5
Written by a customer while visiting Samsung US