Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
5
Great pictures
on July 27, 2025
Posted by: Stonebaby
[This review was collected as part of a promotion.] The camera on this phone produces good photos. The screen is a bigger screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A16 Review
on July 27, 2025
Posted by: Tim4818
[This review was collected as part of a promotion.] I was looking into getting a new phone recently, and the Samsung a16 kept popping up. It seems like a pretty solid option for the price point, offering a lot of features without breaking the bank. I am curious about the camera quality in particular, as that's important to me. Overall, Great Phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great operation system
on July 27, 2025
Posted by: better2shop
[This review was collected as part of a promotion.] Games are smooth, phone works great, more then I can ask for. Service is fast
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It lacks the capabilities that a15 and a23 have
on July 27, 2025
Posted by: Smoke9
[This review was collected as part of a promotion.] It lacks the capabilities tha such as the ai and samsung wallet they are not user friendly like the Google Ai and wallet and but the wallet by Google on this phone does work with out internet capabilities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone, but has a few kinks.
on July 27, 2025
Posted by: NinaLou
[This review was collected as part of a promotion.] I love this phone but it wont stay connected to wifi and the screen pixelates and goes black black. I just bought this one and am sad I have to buy a new phone so soon.
Value
3
Response from Samsung USBy R&R, August 5, 2025
Aloha NinaLou,
Thank you for letting us know how things are going with your Galaxy A16 5G. Based on the behavior you’ve described, it might be a good time to check if a software update is available. Software updates are like oil changes and tune-ups for your phone or tablet; they keep everything running smoothly. They also help improve the user interface, boost security, and fix minor bugs. Find out more about how to update your phone by checking out the online article, “How to update your Galaxy phone or tablet.” Thank you for choosing Samsung!
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for letting us know how things are going with your Galaxy A16 5G. Based on the behavior you’ve described, it might be a good time to check if a software update is available. Software updates are like oil changes and tune-ups for your phone or tablet; they keep everything running smoothly. They also help improve the user interface, boost security, and fix minor bugs. Find out more about how to update your phone by checking out the online article, “How to update your Galaxy phone or tablet.” Thank you for choosing Samsung!
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy product
on July 27, 2025
Posted by: LowKey1984
[This review was collected as part of a promotion.] I like my new galaxy phone it does everything I need throughout my daily activities and schedule. The camera works better than I could hope for it takes high quality close-up video and still shots with the preview in motion.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
3 days old so far it's good
on July 26, 2025
Posted by: Chinaman
[This review was collected as part of a promotion.] 3 days old so far it's good, I will review again in a month
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on July 26, 2025
Posted by: Taterhead
[This review was collected as part of a promotion.] The galaxy ai is so helpful i really don't even have to pick the phone up
Value
5
Written by a customer while visiting Samsung US