Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
1
I had to downsize from my galaxy s24+ to join t- m
on July 27, 2025
Posted by: Universelover
[This review was collected as part of a promotion.] I'm not in love with this phone. Too complicated and Too many glitches
Value
1
Response from Samsung USBy R&R, July 29, 2025
Ahoy Universelover,
Thanks for sharing your experience with the Galaxy A16 5G! It's exciting to see all the performance tools and new features that help you get the most out of your device. If you ever notice your Galaxy phone or tablet screen flickering or glitching, don’t worry, this can happen for a few reasons, like screen damage, outdated software, app conflicts, or some bugs. Just check out the online resource, “Screen flickering or glitching on Galaxy phone or tablet,” for helpful troubleshooting tips. You’ll find the link below. We’re thrilled to have you as part of our Galaxy family, constantly exploring new possibilities together at Samsung!
Screen flickering or glitching on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10004671/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your experience with the Galaxy A16 5G! It's exciting to see all the performance tools and new features that help you get the most out of your device. If you ever notice your Galaxy phone or tablet screen flickering or glitching, don’t worry, this can happen for a few reasons, like screen damage, outdated software, app conflicts, or some bugs. Just check out the online resource, “Screen flickering or glitching on Galaxy phone or tablet,” for helpful troubleshooting tips. You’ll find the link below. We’re thrilled to have you as part of our Galaxy family, constantly exploring new possibilities together at Samsung!
Screen flickering or glitching on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10004671/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A16 is my favorite phone ever.
on July 27, 2025
Posted by: 111111111
[This review was collected as part of a promotion.] I love my new A16. Amazing value for all its features! Highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A16 5G
on July 27, 2025
Posted by: BEBE77
[This review was collected as part of a promotion.] It's a Great phone screen is strong i dropped it a few times an never cracked an i like the hardware
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Ok phone. Needs bigger keyboard for people
on July 27, 2025
Posted by: Love2play
[This review was collected as part of a promotion.] It's OK for texting but not for gaming or for streaming
Value
3
Response from Samsung USBy R&R, July 31, 2025
Greetings Love2play,
Thanks so much for sharing your thoughts about the Galaxy A16 5G! It’s equipped with wonderful features like a bright 6.7-inch Super AMOLED display, a smooth 90 Hz refresh rate, and a robust 5000 mAh battery to brighten up your day, especially while gaming. We truly appreciate you letting us know about the keyboard issue during gaming sessions, and we’re here to help. Many users have found that tweaking their keyboard settings can often resolve similar problems. Some apps and games also have their own keyboard options, so exploring those might help too, but adjusting your device’s settings could make a big difference. Be sure to check out the online guide linked below for easy steps to customize your keyboard. Every piece of feedback helps us get better, and your loyalty means a lot—your insights inspire us to continue improving and innovating.
Adjust keyboard settings on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001592/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks so much for sharing your thoughts about the Galaxy A16 5G! It’s equipped with wonderful features like a bright 6.7-inch Super AMOLED display, a smooth 90 Hz refresh rate, and a robust 5000 mAh battery to brighten up your day, especially while gaming. We truly appreciate you letting us know about the keyboard issue during gaming sessions, and we’re here to help. Many users have found that tweaking their keyboard settings can often resolve similar problems. Some apps and games also have their own keyboard options, so exploring those might help too, but adjusting your device’s settings could make a big difference. Be sure to check out the online guide linked below for easy steps to customize your keyboard. Every piece of feedback helps us get better, and your loyalty means a lot—your insights inspire us to continue improving and innovating.
Adjust keyboard settings on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001592/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone for the price
on July 27, 2025
Posted by: King8juju
[This review was collected as part of a promotion.] I just bought a Samsung A1 5. The great phones very sturdy screen coverage and clarity are outstanding.
And all around great phone.The camera isn't very detaiand the gym and I a I works great with this phone.
And all around great phone.The camera isn't very detaiand the gym and I a I works great with this phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
It's great soo far
on July 27, 2025
Posted by: Akberry907
[This review was collected as part of a promotion.] First of all I'm very new to device once I get learning more I can say how great this device is.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the beez kneez love it
on July 27, 2025
Posted by: Dylan666spokane
[This review was collected as part of a promotion.] My samsung galaxy ai is very good the phone runs smooth long battery picture is very clear and sound is awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'ke the Galaxy A16 for its speed and battery life
on July 27, 2025
Posted by: Angladovitch
[This review was collected as part of a promotion.] The Galaxy A16 is a great choice for daily use. Its AI features help optimize performance and battery life. Streaming videos is smooth, and the display offers good clarity for watching content. It handles photos and videos well for its price range, and casual gaming runs without major lag. A reliable phone overall.
Value
5
Written by a customer while visiting Samsung US