Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
3
It is hard to deal with
on September 19, 2025
Posted by: Joshuahearon
[This review was collected as part of a promotion.] Make it easier to use it's really slow and hard to set it like you want it
Value
3
Response from Samsung USBy R&R, September 22, 2025
Hello there Joshuahearon, Thank you for your feedback on your Galaxy A16 5G phone. We appreciate you taking the time to share with us. If you are experiencing lag, restarting your device regularly and ensuring your apps are updated may improve performance. The A16 5G combines dependable performance with practical features for everyday life. Thanks again for being a Samsung customer. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
The best of the A Series
on September 19, 2025
Posted by: PhoneGuy2020
[This review was collected as part of a promotion.] The Galaxy AI makes having a phone super simple...It pretty much does everything for you!!!! From the screen size to it's HD streaming this A16 5G has been the Android phone I've ever owned
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just right
on September 19, 2025
Posted by: DoubeD33
[This review was collected as part of a promotion.] Mostly I use my phone for work, checking my emails, text, calls, I also have a bunch of music downloaded to it so I can listen offline. Is 16 is the right price and the right phone, they both work for me. Samsung AI sets the whole thing off.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera features
on September 19, 2025
Posted by: SuzeeQ13
[This review was collected as part of a promotion.] This is my first galaxy phone and I'm really impressed with the camera. It takes better pictures than some other phones I have had. Much clearer and better zoom features. My phone is the Galaxy A16. I'm just now starting to use the AI features and I like the information that it provides. If anyone hasn't used AI I would definitely suggest it to everyone. Thank you Samsung for the great galaxy phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this
on September 19, 2025
Posted by: Texasfirst
[This review was collected as part of a promotion.] Galaxy AI is amazing on my Samsung phone! The charity and speed is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My First phone that displays it's chargeing
on September 19, 2025
Posted by: Winlegit
[This review was collected as part of a promotion.] This Galaxy phone can do more things that I could have ever Imagined. I'm not your average tech guru but it has this AI thing on it that helps with the explaining that i am not talking to myself ANYMORE!, in public places, thank you GALAXY.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great mobile device.
on September 19, 2025
Posted by: Move2move
[This review was collected as part of a promotion.] Provides great picture and features. Used for work and home life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy A16 5g
on September 19, 2025
Posted by: DaddyBD7591
[This review was collected as part of a promotion.] The galaxy A16 5g is a decent phone I guess, but it's very slow and glitches and freezes often. By far the worst phone I've had in years!!! The galaxy AI feature is a handy tool if you feel the need for it but the major problem is that it's always listening to everything private conversations and everything it's Spyware at it's best.
Value
3
Response from Samsung USBy R&R, September 23, 2025
Hey DaddyBD7591, Thank you for sharing your feedback on your Galaxy A16 5G. We enjoy hearing from our customers and learning from their experiences. If you're experiencing slow performance or freezing, the Galaxy A16 5G includes tools like Device Care and regular software updates to help optimize speed and stability. Please check the link below for tips on keeping your device running smoothly. While this device hasn't yet received the full rollout of Galaxy AI, it still offers many exciting features to enhance your daily use. It also includes Samsung Knox security, which provides multilayered protection for your personal information. Thanks again for being a Samsung customer. Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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Written by a customer while visiting Samsung US