Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
3
Don't download anything
on July 27, 2025
Posted by: Yepppppp
[This review was collected as part of a promotion.] Good until you download anything then it.just gets slower and slower from then on
Value
3
Response from Samsung USBy R&R, July 28, 2025
Hey there Yepppppp,
Your support truly means a lot to us! The Galaxy A16 5G was created to make your day easier and more joyful, and we’re thrilled to hear that it’s making a difference for you. If you notice your device slowing down during downloads, just double-check that you’re connected to a Wi-Fi network for the fastest speeds. Keep in mind that during busy hours or when towers are overloaded, downloads might take a bit longer, but Wi-Fi usually helps. We really appreciate your kind words. Samsung is here to bring you tech that fits perfectly into your life!
Samsung phone has slow mobile data speed
https://www.samsung.com/us/support/troubleshooting/TSG01001605/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Your support truly means a lot to us! The Galaxy A16 5G was created to make your day easier and more joyful, and we’re thrilled to hear that it’s making a difference for you. If you notice your device slowing down during downloads, just double-check that you’re connected to a Wi-Fi network for the fastest speeds. Keep in mind that during busy hours or when towers are overloaded, downloads might take a bit longer, but Wi-Fi usually helps. We really appreciate your kind words. Samsung is here to bring you tech that fits perfectly into your life!
Samsung phone has slow mobile data speed
https://www.samsung.com/us/support/troubleshooting/TSG01001605/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on July 27, 2025
Posted by: AmandainMaine
[This review was collected as part of a promotion.] My Samsung A16 is great and makes my day to day life easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product has allotof great features
on July 27, 2025
Posted by: Quacky21
[This review was collected as part of a promotion.] I use my phone to play games and watch TV. It has a big screen so it makes it better to play or watch tv.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has awesome features
on July 27, 2025
Posted by: MrImmaculate
[This review was collected as part of a promotion.] My Galaxy AI does the most, it always bring me up to date on all new equipment, keep me up to date with weather, and most of all bring all my photos to life.
My Galaxy 16 has a different scenery than I have ever seen.
My Galaxy 16 has a different scenery than I have ever seen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on July 27, 2025
Posted by: Lovemysam
[This review was collected as part of a promotion.] This is my first Samsung phone. I said it want hurt anything to try, I absolutely love my Samsung. The picture is awesome. And I love taking pictures.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love it Sam sung
on July 27, 2025
Posted by: Micahhhhhh
[This review was collected as part of a promotion.] Everything about it is great
And I love it nothing wrong with it
And I love it nothing wrong with it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone
on July 27, 2025
Posted by: Zoinksitszelyna
[This review was collected as part of a promotion.] Everything works well, just a little slower at times.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best thing since slice bread!
on July 27, 2025
Posted by: SunnyDay023
[This review was collected as part of a promotion.] I love how encouraging my phone is. How helpful of reminding me of things it is. How much of a guiding voice it is through out my day, so to say. It's there first thing in the morning for my alarm clock. When that goes off, it starts my morning routine. Reminding me of things that are important for that day. The Samsung Health app reminds me all through out the day to stay hydrated and it even keeps track of how much fluid I've drink. It sets a goal for me each day for the amount of fluid I ingest, my intake of calories, it sets a goal for that, as well. The number of steps I take in a day, it keeps up with that too! When my day is over and it's time to crawl into bed, it starts my bedtime routine.. all in which are extremely helpful to me especially when I'm not the only person I have to keep up with. Speaking of kids, my phone has an option in the quick settings I can click on .. and it turns my phone into a "kids" phone. LIFE SAVER! Not to mention my Galaxy AI is a life saver too. I wouldn't be able to help my kids with homework nearly as much without it, that I do with it. I love the smart things app, where I have so much control over my other Samsung products in my home .. even things that aren't Samsung. It's just absolutely amazing to me, the amount of control, and personalization, and comfort, and how it never hesitates to load something, down to the amount of storage I have. It's all-in-all a fantastic phone. Just a Down right, Grade-A, masterpiece of its kind.
Value
5
Written by a customer while visiting Samsung US