Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,183 Reviews)
Rating breakdown 5,183 reviews
5 Stars
3,207
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
5
🩵 My Galaxy!!
on September 16, 2025
Posted by: Jamij4289
[This review was collected as part of a promotion.] I use my Galaxy for everything from gaming to talking and texting!! You would never go wrong with a Galaxy!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy a16
on September 16, 2025
Posted by: LadyShadow24
[This review was collected as part of a promotion.] I love my phone!!! It does everything that I need it to do. I can play games on my phone, watch YouTube and be able to still watch all of my shows on any streaming platforms that I have. I give this phone 5 stars because I have had no problems with it at all. Thank Samsung for making this model and for making it affordable for people like me!!! 😍😍😍😍
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product works smooth and has amazing features
on September 16, 2025
Posted by: FiveMedia
[This review was collected as part of a promotion.] The Galaxy A16 has an amazing Galaxy AI that helps with my needs when needing assistance. It also includes great speeds and quality streaming results. The camera is phenomenal for creating memories with my family. Messaging and calling are quick and easy, never giving me any trouble at all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the big screen I love the amazing picture
on September 16, 2025
Posted by: Bp20152017
[This review was collected as part of a promotion.] I love the internal Galaxy storage and the SD storage. Love that the Galaxy a16 5g has great features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast responses
on September 16, 2025
Posted by: Hurgoll
[This review was collected as part of a promotion.] My phone responds quickly and doesn't delay loading apps or responding to my touch commands. Clear vivid screen and nice photo shots.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is good and not so good
on September 16, 2025
Posted by: TheKid
[This review was collected as part of a promotion.] Music glitches out when using Bluetooth its a goof phone just can't use Bluetooth
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is simple and functional
on September 16, 2025
Posted by: Lana123
[This review was collected as part of a promotion.] The Galaxy A16 5G is a simple, but grand device. Its design and size make it easy to carry, as well as use. Mostly, I use my phone for personal calls and messages, or business matters. More recently, i have developed a gaming habit. The clarity of the speaker hasn't failed me,..now im crossing my fingers. I am glad though usually I am able to tell who the person calling is without the caller ID; rather by the sound of their voice. Another thing i really like about the phone is the ability to quick charge. With my new found gaming habit, the phone has been fantastic the ability to keep up to minute progress and track numbers easily! The view is wonderful, my previous phone who freeze and the screen would blur often.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Overall ok
on September 17, 2025
Posted by: Katsfire
[This review was collected as part of a promotion.] I don't like the AI the phone isn't that great either. It's slow and glitches. The key card doesn't work it closes the app and voice to text is junk. Not a good phone at all.
Value
3
Response from Samsung USBy R&R, September 22, 2025
Hola Katsfire, We appreciate you taking the time to share your thoughts about your Galaxy A16 5G. We value our users' feedback to better understand how our devices are used. One main use of NFC technology on your Samsung Galaxy phone is to enable smooth payments through various mobile payment apps. Additionally, NFC allows quick connections with other wireless devices and facilitates data transfer. If you're experiencing concerns with your device's NFC function, there are several troubleshooting steps you can try to fix the behavior. Using a third-party accessory might also limit how you interact with your device. When using NFC features, it’s important to hold your device correctly, making sure that the NFC antenna faces the right direction. If your device occasionally slows down or glitches, there could be multiple causes. One effective solution is to perform a quick optimization. To keep your device running well, you can use the Device care feature, which shows an overview of your battery, storage, and RAM. To automatically optimize your phone or tablet for better performance, go to Settings, tap Device care, select Optimize now, and then tap Done. For more details, check out the online article linked below on how to keep your device running smoothly. While this device offers many smart features that improve your daily routine, this particular model has not yet received the full rollout of Galaxy AI. We thank you for your feedback and are glad to have you as part of the Samsung community. Galaxy A16 5G Support
https://www.samsung.com/us/support/mobile/phones/galaxy-a/galaxy-a16-5g/
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
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Samsung Community
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Facebook
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https://www.samsung.com/us/support/mobile/phones/galaxy-a/galaxy-a16-5g/
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US