Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
4
It's good, but not great
on December 5, 2025
Posted by: Khameleon85
[This review was collected as part of a promotion.] It's a decent phone, but it lacks certain features the galaxy s series has. The screen could have better resolution and overall faster processing. great choice for people on a budget without sacrificing Quality
Value
4
Response from Samsung USBy R&R, December 26, 2025
Hi Khameleon85,
Thank you for sharing your experience with the Galaxy A16 5G. Designed to deliver essential features with reliable performance, the A16 5G offers a balanced experience for everyday needs. We appreciate your feedback and thank you for choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy A16 5G. Designed to deliver essential features with reliable performance, the A16 5G offers a balanced experience for everyday needs. We appreciate your feedback and thank you for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
A great phone for the price.
on December 5, 2025
Posted by: Gib0819
[This review was collected as part of a promotion.] This Samsung Galaxy A16 with Samsung Galaxy AI is one of the best phones I have ever used. It's efficient it's cost-effective it's user-friendly and I love to use it with my kid. She likes use it as well or use it for all types of things and it makes us very happy we're very glad for the purchase
Value
4
Response from Samsung USBy R&R, March 4, 2026
Hey Gib0819,
The Galaxy A16 5G is a favorite among fans for a reason, and we’re glad it has become part of your daily routine. Your feedback is invaluable to us! Thank you for being a part of the Galaxy family. With advanced technology, we’re looking towards a bright future. We appreciate you making Samsung your top choice.
-Ty
Samsung Support
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The Galaxy A16 5G is a favorite among fans for a reason, and we’re glad it has become part of your daily routine. Your feedback is invaluable to us! Thank you for being a part of the Galaxy family. With advanced technology, we’re looking towards a bright future. We appreciate you making Samsung your top choice.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on December 5, 2025
Posted by: LilRed
[This review was collected as part of a promotion.] Galaxy AI is one of the hardest I think to learn how to use....I didn't really like the AI app
Value
5
Response from Samsung USBy R&R, March 6, 2026
Hey LilRed,
Thank you for sharing your feedback on the A16 5G!
The A16 5G offers powerful features, including a reliable processor and Samsung’s One UI optimizations, which enhance smooth multitasking and improve everyday life. We appreciate your review and thank you for choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing your feedback on the A16 5G!
The A16 5G offers powerful features, including a reliable processor and Samsung’s One UI optimizations, which enhance smooth multitasking and improve everyday life. We appreciate your review and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
1
First phone I ever bought that was slow from the b
on December 5, 2025
Posted by: StillLoveSamsungBut
[This review was collected as part of a promotion.] This phone is so slow. Can't game on it. I have always loved Samsung, but this phone was very much a mistake purchase.
Value
1
Response from Samsung USBy R&R, December 8, 2025
Hello there StillLoveSamsungBut,
Thank you for your honest feedback and long-term support of the Galaxy lineup. The A16 5G offers balanced performance and connectivity for daily use. Your insights on app speed and gaming performance help us improve across all Galaxy models. To boost your gaming experience on the Galaxy A16 5G, a quick optimization and a small screen adjustment can deliver the performance you desire. The Quick optimization feature enhances your device by identifying battery-draining apps, freeing up memory, deleting unnecessary files, scanning for malware, and closing background apps. It’s simple and quick to optimize your phone: go to Settings, select Device care, tap Optimize now, then Done. For more tips on maintaining smooth gaming sessions, see the linked article below. We appreciate your loyalty and value your Samsung experience!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thank you for your honest feedback and long-term support of the Galaxy lineup. The A16 5G offers balanced performance and connectivity for daily use. Your insights on app speed and gaming performance help us improve across all Galaxy models. To boost your gaming experience on the Galaxy A16 5G, a quick optimization and a small screen adjustment can deliver the performance you desire. The Quick optimization feature enhances your device by identifying battery-draining apps, freeing up memory, deleting unnecessary files, scanning for malware, and closing background apps. It’s simple and quick to optimize your phone: go to Settings, select Device care, tap Optimize now, then Done. For more tips on maintaining smooth gaming sessions, see the linked article below. We appreciate your loyalty and value your Samsung experience!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
10/10jrjththrh4u55u
on December 5, 2025
Posted by: 6777777kid
[This review was collected as part of a promotion.] This is fun ngl
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Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New phone, who dis?
on December 5, 2025
Posted by: Tdog30
[This review was collected as part of a promotion.] Got this new phone awhile back, im so happy to have a great working phone again. Its fast, efficient and has many extras already included on the phone! Also would like to mention how well it synced with my watch to make my work life easier, I do manual labor and cannot always get to my phone right away
Value
5
Response from Samsung USBy R&R, March 6, 2026
Hi Tdog30,
Thank you for your feedback. The Galaxy A16 5G was created to enhance your daily life, making it smarter and more seamless. We’re glad to hear that you are enjoying it. Thank you for your review and for being a valued member of the Samsung ecosystem.
-Ty
Samsung Support
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Thank you for your feedback. The Galaxy A16 5G was created to enhance your daily life, making it smarter and more seamless. We’re glad to hear that you are enjoying it. Thank you for your review and for being a valued member of the Samsung ecosystem.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
Need a new design
on December 5, 2025
Posted by: DrakoDaDon251
[This review was collected as part of a promotion.] The galaxy a16 is slow and the design is boring and the phone freeze up all the time and I guess it needs a better processor or ram like a computer lol but maybe yall will make it nicer a sleek... Now the phone i would love to have is the Samsung Galaxy S25+ ULTRA or the Note 25+ ULTRA
Value
3
Response from Samsung USBy R&R, December 8, 2025
Hi there DrakoDaDon251,
Thank you for your continued loyalty to Samsung and for sharing your thoughtful feedback on your Galaxy A16 5G. The A Series aims to deliver reliable performance and everyday usability. Your insights on design and speed are helpful as we work on future updates. To monitor your device's health, use the Device care feature, which gives an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for better performance by going to Settings, selecting Device care, tapping Optimize now, and then Done. For additional tips on maximizing your device's performance, see the online article linked below. Your enthusiasm for higher-end Galaxy models highlights the importance of innovation to our users. We appreciate your perspective and thank you for staying connected with Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your continued loyalty to Samsung and for sharing your thoughtful feedback on your Galaxy A16 5G. The A Series aims to deliver reliable performance and everyday usability. Your insights on design and speed are helpful as we work on future updates. To monitor your device's health, use the Device care feature, which gives an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for better performance by going to Settings, selecting Device care, tapping Optimize now, and then Done. For additional tips on maximizing your device's performance, see the online article linked below. Your enthusiasm for higher-end Galaxy models highlights the importance of innovation to our users. We appreciate your perspective and thank you for staying connected with Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy 5G is a good phone with a good pric
on December 5, 2025
Posted by: Ivoree
[This review was collected as part of a promotion.] Galaxy Ai is very useful and when you are looking for things it not only gives you an answer but it gives you links
Value
5
Response from Samsung USBy R&R, March 6, 2026
Hello Ivoree,
We appreciate hearing this! The Galaxy A16 5G was designed with your lifestyle in mind, and knowing that it’s meeting your needs makes our work even more fulfilling. Thank you for choosing Samsung. Together, we make it epic. We value your feedback!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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We appreciate hearing this! The Galaxy A16 5G was designed with your lifestyle in mind, and knowing that it’s meeting your needs makes our work even more fulfilling. Thank you for choosing Samsung. Together, we make it epic. We value your feedback!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US