Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
5
Product features
on December 5, 2025
Posted by: Anita227
[This review was collected as part of a promotion.] I qualify GalaxyAI as excellent, one of the great features on this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best product
on December 5, 2025
Posted by: Ahhhhh1986
[This review was collected as part of a promotion.] My experience with my Samsung Galaxy. A 16 is the AI for the phone. Has a great response and its personality is kind of funny, but among that, you can play games on it and it runs smoothly. The phone calls are clear. The voicemail is direct and easy to access. And there's a lot of features that go good with it, as well as Face Recognition fingerprinting. Is all in all a great product to have!I hope you all have a good day
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Yes it does
on December 5, 2025
Posted by: Fdavila
[This review was collected as part of a promotion.] It's a wonderful phone with fast speeds and good camera
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This best thing so far
on December 5, 2025
Posted by: Deaunestli
[This review was collected as part of a promotion.] This phone is better than another phone I ever had....it dose more than what I expected
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has awesome camra
on December 5, 2025
Posted by: Bummer66
[This review was collected as part of a promotion.] I use my device for streaming games photos talk family it's awesome I love it
Value
5
Response from Samsung USBy R&R, March 3, 2026
Hey there Bummer66,
Thank you for sharing how much you enjoy your Galaxy A16 5G. It’s wonderful to hear that the camera is impressing you while you stream, play games, and stay connected with your family. The Galaxy A16 5G is designed to deliver vibrant photos with its triple-camera system, providing reliable performance for the everyday moments that matter most. We appreciate you taking the time to share your experience, and thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing how much you enjoy your Galaxy A16 5G. It’s wonderful to hear that the camera is impressing you while you stream, play games, and stay connected with your family. The Galaxy A16 5G is designed to deliver vibrant photos with its triple-camera system, providing reliable performance for the everyday moments that matter most. We appreciate you taking the time to share your experience, and thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone I like my Galaxy AI
on December 5, 2025
Posted by: Ninablack
[This review was collected as part of a promotion.] I use my Galaxy AI for Zoom for work a lot it's a very great connection everything works well with it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung galaxy is a great phone.
on December 5, 2025
Posted by: Bmoneydeuce
[This review was collected as part of a promotion.] My Samsung phone works great with all my day to day work. The hole family has been very happy with their Samsung phone. Keeping us in touch with each other very easily and with the Galaxy AI we couldn't be no happier with Samsung. Thanks for all the hard work guys.
Value
5
Response from Samsung USBy R&R, March 6, 2026
Hey Bmoneydeuce,
The Galaxy A16 5G is a favorite among fans for a reason, and we are thrilled that it has become a part of your daily routine. Your feedback is greatly appreciated! Thank you for being a part of the Galaxy family. With bold technology, we are excited about a bright future. Thank you for choosing innovation with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A16 5G is a favorite among fans for a reason, and we are thrilled that it has become a part of your daily routine. Your feedback is greatly appreciated! Thank you for being a part of the Galaxy family. With bold technology, we are excited about a bright future. Thank you for choosing innovation with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 5, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] It is an excellent phone for someone like me who is rough on their phone. It has lasted me about 2 years with only one small crack, which is excellent. It has a great camera, great memory, I don't have many complaints.
Value
5
Written by a customer while visiting Samsung US