Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
1
I don't recommend
on September 15, 2025
Posted by: SpeedyGonzalez
[This review was collected as part of a promotion.] I've struggled with this phone since day one. It lags alot. Moves even slower, I got it for free with my phone plan, I would not spend a single dime on this phone
Value
1
Response from Samsung USBy R&R, September 17, 2025
Hi there SpeedyGonzalez, Thanks for sharing your feedback on your Galaxy A16 5G! Galaxy devices have handy tools like Device Care that help keep everything running smoothly. A quick optimization in Settings can free up memory and boost speed right away. The Quick optimization feature helps improve your device's performance by finding apps that use too much battery. It also clears out unnecessary files, deletes unneeded data, scans for malware, and closes background apps. Optimizing your phone is simple and quick. Just go to Settings, swipe to and tap Device Care, then tap "Optimize now," and finally, tap "Done." For more tips on keeping your device in top shape, check out the online article linked below. We appreciate having you as part of the Samsung family! Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
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Samsung Community
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https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
My A16 Samsung Phone Review
on September 15, 2025
Posted by: Ilovebrownies40000
[This review was collected as part of a promotion.] This phone is budget friendly, you dont need a lease to get it, it works fine. It needs some improvement, it would be great to have a videocall option. I like it, its ok.
Value
3
Response from Samsung USBy R&R, September 17, 2025
Hello there Ilovebrownies40000, Thanks so much for sharing your thoughts on your Galaxy A16 5G! It’s wonderful to hear that the device’s performance matches your expectations for smooth and practical use. There’s so much you can do with your Galaxy A16 5G, exclusive features and services that truly set it apart from non-Samsung phones. Whether it’s securely sharing sensitive files with Private Share, tracking your fitness goals with Samsung Health, automating your device with Modes & Routines, or multitasking more effortlessly with Multi Control, you’ve got a lot of exciting options to explore! For more helpful tips and information, be sure to check out the online guide linked below. We genuinely appreciate you choosing Samsung and being part of our community. -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Samsung Support
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Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
My Samsung Galaxy Cell Phone 💜
on September 15, 2025
Posted by: KitKat
[This review was collected as part of a promotion.] My Samsung Galaxy cell phone allows me to use the option of Galaxy Al, which is great because it actually does help look into a lot of things on the Internet and so much more.
I love my Galaxy and have had this same phone for over 6 years and it still works the same as when I bought it at first, GREAT!!!!
I have referred several people over the years to go and purchase this same phone and they all have saw their selves how great it is from seeing and using mine.
I love my Galaxy and have had this same phone for over 6 years and it still works the same as when I bought it at first, GREAT!!!!
I have referred several people over the years to go and purchase this same phone and they all have saw their selves how great it is from seeing and using mine.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung
on September 15, 2025
Posted by: Nicholas
[This review was collected as part of a promotion.] This is the best model Samsung I've owned so far. It's fast has a great camera and the battery lasts all day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features
on September 15, 2025
Posted by: My2sons
[This review was collected as part of a promotion.] I love using AI when I do some of my school work and use it everyday in personal life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cool device. Needs an easier way to screenshot.
on September 15, 2025
Posted by: Love2Sing
[This review was collected as part of a promotion.] Why mention AI? I need more information on AI usage.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Always updated
on September 15, 2025
Posted by: InTheKnow
[This review was collected as part of a promotion.] I love my new Galaxy A16 because it's fast and keeps my software updated.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 15, 2025
Posted by: Godschosen
[This review was collected as part of a promotion.] This is a great device and the camera takes great pictures. Galaxy Al is amazing. I have enjoyed being an android user I would have it no other way! I recommend android to all of my family and friends 🧡.
Value
5
Written by a customer while visiting Samsung US