Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
5
Great phone with alot of things to do on it
on September 15, 2025
Posted by: Kimmiebug91
[This review was collected as part of a promotion.] I have a Samesung galaxy A16 and im highly impressed with the quality of this phone you can do quite a few things on it while doing something else unlike my old phone. Im very please with the service as well I havent had any problems with connectivity or anything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like phones features and storage.
on September 15, 2025
Posted by: Jimbo86
[This review was collected as part of a promotion.] I use my Samsung phone to communicate, do personal stuff and business, play games and watch movies. As well as use AI app.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I am content with the storage and speakers
on September 15, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I use galaxy Ai to search for clothing and brands but something that I don't like is how you have to power the phone off difrentally now and it will sometimes inconvenience me during times
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has good features a
on September 15, 2025
Posted by: Ginanene
[This review was collected as part of a promotion.] I use it at home for my job to play games and I lov the AI feature
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A16 phones
on September 15, 2025
Posted by: Mattkc
[This review was collected as part of a promotion.] Great phone all the way around for sure and you can't beat the price of it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This phone runs slow had it since March of 2025
on September 15, 2025
Posted by: Jlicia
[This review was collected as part of a promotion.] I recommend something better. It supposed to be galaxy 16 . Sometimes I have to reboot my phone just to make it run better. The only thing it up tpb3 to 4 times away. Besides that its a good phone
Value
3
Response from Samsung USBy R&R, September 16, 2025
Hello Jlicia, Thanks so much for reaching out and sharing your thoughts about your Galaxy A16 5G! We're happy to hear you're mostly enjoying your phone and find it to be a great device to have. It truly is a fantastic addition to your tech collection if you’re seeking an affordable phone that covers all the essentials. With its 6.7″ Super AMOLED, FHD+, 90 Hz display and a slim 7.9 mm frame, your content will look smooth and immersive. The Galaxy A16 5G also offers handy tools to help manage speed and storage. If apps start feeling slow, a quick cache clearing in Settings > Device Care > Storage can often do the trick. Check out the article linked below for additional troubleshooting steps to help with keeping your device performing at its best. Thank you for being a valued part of the Samsung Galaxy family! Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Great Budget Phone
on September 15, 2025
Posted by: Ltmoores
[This review was collected as part of a promotion.] Good amount of storage for the price. Nice size screen and battery.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
It slowed down can't keep up
on September 15, 2025
Posted by: BLUE42
[This review was collected as part of a promotion.] The phone slows way down and doesn't keep up. Text calls and email. R delayed all the time phone back out of app on own. It really gets annoying
Value
1
Response from Samsung USBy R&R, September 16, 2025
Howdy BLUE42, Thank you for reaching out to share how things are going with your Galaxy A16 5G. Designed to offer the perfect balance between entertainment and productivity, this device is packed with all the essential features you need and can trust. If your device slows down or doesn't perform as expected, the Quick Optimization feature can help boost its performance by finding apps that drain excess battery. It also clears unnecessary items from memory, deletes unwanted files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. Just go to Settings, swipe to and tap Device Care. Tap Optimize now, then tap Done. Check out the online article linked below to learn more about how to keep your device running smoothly. Thank you for sharing your feedback. We appreciate you choosing Samsung. Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US