Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
2
Product can be very slow
on September 15, 2025
Posted by: Ahhgoogoo
[This review was collected as part of a promotion.] Device can be very slow opening and closing apps (can freeze on rare cases). Lags a lot. Slow for playing games. Sometime has button delays.
Value
2
Response from Samsung USBy R&R, September 17, 2025
Hey there Ahhgoogoo, Thanks so much for your feedback on your Galaxy A16 5G! We truly appreciate you taking the time to share your thoughts. If some apps are unresponsive, don't worry, sometimes a little spring cleaning can solve the issue. You don't need to uninstall anything or reset your device. Try clearing the app's cache or data to remove any unwanted files or bugs. Your phone or tablet’s Device Care features are also useful for limiting background apps and extending battery life. If your device feels sluggish, regular maintenance, app updates, and cache clearing can help it run more smoothly. Check out the helpful online article linked below for step-by-step instructions on clearing cache, removing outdated data, and optimizing your device. The A16 5G provides reliable performance along with useful features for everyday use. Thanks again for choosing Samsung! Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
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https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has good features
on September 15, 2025
Posted by: NUNU214
[This review was collected as part of a promotion.] I use my galaxy for streaming, taking photos of my family, screenshots of items I need.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great devices and long lasting
on September 15, 2025
Posted by: Bloopoot
[This review was collected as part of a promotion.] Never picking another brand. Galaxy and Galaxy AI devices will always be my go to. Very reliable and has never let me down.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features! Its easy to use! Wonderful camera!
on September 15, 2025
Posted by: RBrown32
[This review was collected as part of a promotion.] I use this device for every aspect of my life. From talking with friends and family all the way down to managing a business. Galaxy AI has helped me with all of my day to day questions making my life so much easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for the money ..
on September 15, 2025
Posted by: Justin
[This review was collected as part of a promotion.] Decent speed on the phone its not rhe fastest but for the money it gets the job done..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
All around decent phone
on September 15, 2025
Posted by: LadyEaves19
[This review was collected as part of a promotion.] The galaxy A16 5g all around to me is a decent phone.My only real complaint is a 128 GB of memory is not enough. Other then that I love the phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great affordable phone
on September 15, 2025
Posted by: Gege250
[This review was collected as part of a promotion.] I love the Samsung Galaxy A16. It's a great affordable phone. With all Samsung phones the camera works amazing. I can handle everything I need from my phone including watching videos while going through emails. The only thing I do not like is the biometric being on the side because I can not use fingerprint authentication with a case on.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone
on September 15, 2025
Posted by: AAA84K
[This review was collected as part of a promotion.] Great for work streaming school and gaming. I use galaxy Ai occasionally. This phone has made me feel very tech savvy
Value
3
Response from Samsung USBy R&R, September 17, 2025
Howdy AAA84K, Thank you for sharing your experience with your Galaxy A16 5G. Many users appreciate how the A16 5G manages daily apps with balance and reliability. With an adaptive processor, the A16 5G provides dependable performance whether you’re streaming, gaming, or switching between apps. While this model doesn’t have the full rollout of Galaxy AI, there are still many smart features that will enhance your user experience. We appreciate your feedback and thank you for being part of the Samsung community. -Ty
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Written by a customer while visiting Samsung US