Customer reviews from Samsung US
Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Galaxy A16 5G 128GB - Blue Black (AT&T)
Customer Rating
2
Very big and bulky
on June 12, 2025
Posted by: lifesupport
[This review was collected as part of a promotion.] A bit slow kinda laggy. Hard to play some games. Has some features that I like. For example the extra dim. Love that.
Value
2
Response from Samsung USBy R&R, June 13, 2025
Hey lifesupport,
Thank you for sharing your experience with the Galaxy A16 5G. If you find your device becoming sluggish and in need of a boost, consider optimizing it using Device Care. The Quick Optimization feature enhances performance by identifying apps that consume excessive battery power. It also clears unnecessary items from memory, removes unwanted files, scans for malware, and closes apps running in the background. Optimizing your phone is a quick and straightforward process. Just open Settings, swipe to and select Device Care, then tap Optimize now, and follow with Done. For more details on keeping your device running smoothly, please refer to the online resource titled “Keep your Galaxy phone or tablet from slowing down with Device Care.” We appreciate your feedback and value you as a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G. If you find your device becoming sluggish and in need of a boost, consider optimizing it using Device Care. The Quick Optimization feature enhances performance by identifying apps that consume excessive battery power. It also clears unnecessary items from memory, removes unwanted files, scans for malware, and closes apps running in the background. Optimizing your phone is a quick and straightforward process. Just open Settings, swipe to and select Device Care, then tap Optimize now, and follow with Done. For more details on keeping your device running smoothly, please refer to the online resource titled “Keep your Galaxy phone or tablet from slowing down with Device Care.” We appreciate your feedback and value you as a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Decent phone
on June 15, 2025
Posted by: Todiefordecor
[This review was collected as part of a promotion.] The galaxy a16 is a good phone. It's fast doesn't bog down and easily manuverable.
Value
3
Response from Samsung USBy R&R, June 16, 2025
Hello Todiefordecor,
Thank you for your kind review of the Galaxy A16 5G. It is a fantastic device and a wonderful addition to any tech collection. With excellent connectivity and user-friendly features, it has everything you need to complete any task. We appreciate you taking the time to share your feedback with us. Thank you for choosing Samsung as your preferred brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your kind review of the Galaxy A16 5G. It is a fantastic device and a wonderful addition to any tech collection. With excellent connectivity and user-friendly features, it has everything you need to complete any task. We appreciate you taking the time to share your feedback with us. Thank you for choosing Samsung as your preferred brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A great upgrade from my former none samsung.
on June 25, 2025
Posted by: Karma18b
[This review was collected as part of a promotion.] The new Galaxy AI helps me find sites and things for work quicker than ever before. It's so user friendly, and intuitive. The more I enter the galaxy world the more I'm loving it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my galaxy a16
on June 25, 2025
Posted by: Kate1970
[This review was collected as part of a promotion.] I am so glad I csn connect with family and friends on my galaxy a16
Value
5
Response from Samsung USBy R&R, June 25, 2025
Hi Kate1970,
It’s great to hear you’re enjoying your Galaxy A16 5G! It’s designed to support your lifestyle, and it seems to be doing just that. From staying connected to friends and family, whether it’s via social media, a phone call, or a video call, you’ll get through. It’s a great addition to your tech toolkit, and we’re happy that you’ve chosen to stay connected with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It’s great to hear you’re enjoying your Galaxy A16 5G! It’s designed to support your lifestyle, and it seems to be doing just that. From staying connected to friends and family, whether it’s via social media, a phone call, or a video call, you’ll get through. It’s a great addition to your tech toolkit, and we’re happy that you’ve chosen to stay connected with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Great Visual resolution
on June 28, 2025
Posted by: JunoNumeroUno
[This review was collected as part of a promotion.] One of my favorite samsungs by far one of the best & affordable.
Value
3
Response from Samsung USBy R&R, June 30, 2025
Hi there JunoNumeroUno,
Thank you for sharing your thoughts on the Galaxy A16 5G! We’re delighted to hear that you are enjoying its visual quality and overall value. We take pride in delivering products that offer excellent everyday performance along with engaging features, and it’s great to know that this model has become one of your favorites. Your feedback inspires us to continue improving the Galaxy experience for loyal Samsung customers like you. Thank you for being a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A16 5G! We’re delighted to hear that you are enjoying its visual quality and overall value. We take pride in delivering products that offer excellent everyday performance along with engaging features, and it’s great to know that this model has become one of your favorites. Your feedback inspires us to continue improving the Galaxy experience for loyal Samsung customers like you. Thank you for being a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy a16 5g
on June 28, 2025
Posted by: Berto125
[This review was collected as part of a promotion.] The device works very well it has not had any issues with operating speed or anything it is easy to use and has convenient features
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Simply the best
on July 6, 2025
Posted by: ForTheLuvOfSAMSUNG
[This review was collected as part of a promotion.] My Samsung A16 (5G) is a great addition to my Samsung collection. While the ZFold5 is my primary phone, I use my A16 for playing my games. The functionality is impressive, easy to operate and fun to navigate. Would definitely recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has grate features + Galaxy AI is per
on July 12, 2025
Posted by: CaliCal
[This review was collected as part of a promotion.] The Galaxy AI is an amazing idea I also love the camera
Value
5
Written by a customer while visiting Samsung US